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Medical Support Va Jobs (NOW HIRING)

Aptive

Medical Support Assistant (MSA)

Provo, UT · On-site

$19/hr

This role supports VA healthcare operations by ensuring accurate scheduling, efficient patient ... Process medical records and ensure proper documentation is integrated into VA systems. * Monitor ...

Aptive

Medical Support Assistant (MSA)

Salt Lake City, UT

$38K - $49K/yr

Medical Support Assistant (MSA)Location Salt Lake City VA Medical Center (SLCHCS) 500 S. Foothill Drive Salt Lake City, UT 84148 Work Schedule * Monday - Friday * 8:00 AM - 4:30 PM (Mountain Time)

Aptive

Medical Support Assistant (MSA)

Salt Lake City, UT · On-site

$38K - $49K/yr

Job Summary Medical Support Assistant (MSA) Location Salt Lake City VA Medical Center (SLCHCS) 500 S. Foothill Drive Salt Lake City, UT 84148 Work Schedule * Monday - Friday * 8:00 AM - 4:30 PM ...

Aptive

Medical Support Assistant (MSA)

Provo, UT

$19/hr

Medical Support Assistant (MSA)Work Schedule * Monday - Friday * 8:00 AM - 4:30 PM (Mountain Time ... This role supports VA healthcare operations by ensuring accurate scheduling, efficient patient ...

Aptive

Medical Support Assistant (MSA)

Salt Lake City, UT

$38K - $49K/yr

Job SummaryMedical Support Assistant (MSA)Location Salt Lake City VA Medical Center (SLCHCS)500 S. Foothill DriveSalt Lake City, UT 84148 Work Schedule * Monday - Friday * 8:00 AM - 4:30 PM (Mountain ...

Aptive

Medical Support Assistant (MSA)

Provo, UT · On-site

$19/hr

This role supports VA healthcare operations by ensuring accurate scheduling, efficient patient ... Process medical records and ensure proper documentation is integrated into VA systems. * Monitor ...

Aptive

Medical Support Assistant

Dayton, OH

$17.01/hr

Dayton VA Medical Center, Dayton, OH Compensation: $17.01/hr plus 5.09 for Health and Wellness Hours : Monday-Friday 8am-4:30pm Contract: VA NCO 10 - Medical Support Services Position Type ...

Core Capabilities

Medical Support Assistant

Harrison, MT · On-site

$38K - $49K/yr

Montana - VA Medical Center Facility Hours of Operation: 8:00 AM - 4:30 PM Employee Work Hours: 8:00AM - 4:30PM Description Medical Support Assistant Join a winning, innovative team. WJM Professional ...

Aptive

Medical Support Assistant

Dayton, OH · On-site

$17.01/hr

Dayton VA Medical Center, Dayton, OH Compensation: $17.01/hr plus 5.09 for Health and Wellness Hours : Monday-Friday 8am-4:30pm Contract: VA NCO 10 - Medical Support Services Position Type ...

Aptive

Medical Support Assistant

Dayton, OH · On-site

$17.01/hr

Dayton VA Medical Center, Dayton, OH Compensation: $17.01/hr plus 5.09 for Health and Wellness Hours : Monday-Friday 8am-4:30pm Contract: VA NCO 10 - Medical Support Services Position Type ...

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How much do medical support va jobs pay per year?

As of Jun 9, 2026, the average yearly pay for medical support va in the United States is $45,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $51,500.00 per year, depending on experience, location, and employer.
Medical Support Assistant (MSA)

Medical Support Assistant (MSA)

Aptive

Provo, UT • On-site

$19/hr

Full-time

Posted 11 days ago

Aptive Environmental rating

5.3

Company rating: 5.3 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

29th of 31 rated pest control companies

Job description

Job Summary
Medical Support Assistant (MSA)
Work Schedule
  • Monday - Friday
  • 8:00 AM - 4:30 PM (Mountain Time)
  • Federal holidays excluded

Compensation: $19.00/hr plus $5.09 for Health and Wellness
Important Work Arrangement: Remote - Must reside within Utah County for this position. While the position is fully remote candidates must still reside witihn 50 miles of the main VAMC in Salt Lake City, UT.
Primary Responsibilities
Position Overview
The Medical Support Assistant (MSA) provides administrative and scheduling support to the Salt Lake City VA Medical Center. The MSA is responsible for coordinating patient appointments, managing community care referrals, maintaining patient records, and delivering high-quality customer service to Veterans, families, and VA clinical staff.
This role supports VA healthcare operations by ensuring accurate scheduling, efficient patient communication, and compliance with VA scheduling policies and procedures.
Minimum Qualifications
Key Responsibilities
Scheduling and Patient Coordination
  • Schedule and coordinate patient appointments in accordance with VA scheduling policies and VHA Directive 1230.
  • Track appointments and conduct pre- and post-appointment communications with patients.
  • Monitor scheduling metrics and ensure appointments meet VA timeliness standards.
  • Manage recall reminders and scheduling reports to maintain access to care.
Patient Support and Communication
  • Answer incoming phone calls and respond to patient inquiries in a courteous and timely manner.
  • Provide customer service support to patients, families, VA staff, providers, residents, and contractors.
  • Verify and update patient demographic information including contact details, emergency contacts, and insurance.
Community Care Coordination
  • Coordinate and authorize Veteran care with community providers when services are not available through VA facilities.
  • Process community care consults using HealthShare Referral Manager (HSRM) and Provider Profile Management System (PPMS).
  • Communicate with internal providers regarding VA Community Care policies and procedures.
Administrative Support
  • Maintain and update patient records within VA systems including:
    • VistA
    • Computerized Patient Record System (CPRS)
    • Integrated Scheduling Solution (ISS)
    • Patient Check-In (PCI)
  • Process medical records and ensure proper documentation is integrated into VA systems.
  • Monitor incoming faxes, mail, and consult requests in accordance with HIPAA requirements.
Operational and Team Support
  • Participate in team huddles and collaborate with scheduling teams and supervisors.
  • Ensure compliance with VA scheduling guidelines and performance metrics.
  • Support Patient Aligned Care Teams (PACT) and clinic operations.

Desired Qualifications
Minimum Qualifications
  • U.S. Citizen
  • High School Diploma or GED equivalent
  • Minimum 6 months of customer service experience
  • Basic knowledge of medical terminology
  • Typing speed of 50 words per minute
  • Basic computer proficiency, including:
    • Microsoft Word
    • Excel
    • Outlook
    • Microsoft Teams
  • Strong oral and written English communication skills

About Aptive
Arrow ARC supports Veterans Health Administration facilities and offices across the U.S. with health care staffing and program support via the 10-year Integrated Critical Staffing Program (ICSP). We provide staffing solutions to address critical shortages in VHA medical facilities caused by turnover, recruitment issues, seasonal needs, surges or emergencies.
Arrow is a certified Service-Disabled, Veteran-Owned Small Business joint venture between Artemis ARC and Aptive Resources, two award-winning companies that share an agile, mission-focused, results driven approach in the federal sector. Arrow provides management consulting services and specializes in working with federal government agencies like the Department of Veterans Affairs and Office of Personnel Management.
EEO Statement
Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.
Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.

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