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Medical Support Va Jobs (NOW HIRING)

Aptive

Medical Support Assistant

Hampton, VA

$38K - $49K/yr

Hampton VA Medical Center (100 Emancipation Dr., Hampton, VA 23667) and Community-Based Outpatient ... Support Community Care: contact Veterans, schedule with community providers, follow up on ...

Aptive

Medical Support Assistant

Hampton, VA · On-site

$38K - $49K/yr

Hampton VA Medical Center (100 Emancipation Dr., Hampton, VA 23667) and Community-Based Outpatient ... Support Community Care: contact Veterans, schedule with community providers, follow up on ...

Aptive

Medical Support Assistant

San Antonio, TX · On-site

$36K - $46K/yr

Job Summary Medical Support Assistant (MSA) Location: Remote (must reside within 50 miles of San ... Process consults and referrals using VA systems (HSRM, PPMS, VistA/CPRS) * Contact Veterans and ...

Aptive

Medical Support Assistant

Hampton, VA

$38K - $49K/yr

Hampton VA Medical Center (100 Emancipation Dr., Hampton, VA 23667) and Community-Based Outpatient ... Support Community Care: contact Veterans, schedule with community providers, follow up on ...

Euola

Medical Support Assistant (MSA)

Colorado Springs, CO · On-site

$21.47 - $26.56/hr

Lindstrom VA Clinic, Colorado Springs. This position offers the opportunity to make a meaningful impact by helping Veterans access quality healthcare services.Position SummaryThe Medical Support ...

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Medical Support Va information

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$29K

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How much do medical support va jobs pay per year?

As of Aug 11, 2026, the average yearly pay for medical support va in the United States is $45,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $51,500.00 per year, depending on experience, location, and employer.
What cities are hiring for Medical Support Va jobs? Cities with the most Medical Support Va job openings:
What states have the most Medical Support Va jobs? States with the most job openings for Medical Support Va jobs include:
Infographic showing various Medical Support Va job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Temporary. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $45,752 per year, or $22 per hour.

Medical Support Assistant

SD Department of Veterans Affairs

Johnstown, PA

$38K/yr

Full-time

Posted 7 days ago

Job description

The James E. Van Zandt VA Medical Center is seeking a Medical Support Assistant (MSA). The MSA is responsible for performing a variety of technical support duties that facilitate the work of physicians, physician assistants, nurses, nursing assistants, and other members of the medical facility who provide direct patient care.Qualifications:Basic Requirements:
  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Education: High school diploma, General Education Development equivalency certificate, or proficiency certificate from a State or territorial-level Board or Department of Education.
  • English Language Proficiency: Candidates must be proficient in spoke and written English in accordance with 38 USC 7403(f).
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Grade Determinations
Medical Support Assistant, GS-3:
Experience or Education. None beyond the basic requirements.
Medical Support Assistant, GS-4:
Experience. One year of creditable experience equivalent to the next lower grade; OR
Education. One (1) year of education above high school.
Demonstrated Knowledge, Skills, and Abilities. Candidates must demonstrate all of the KSAs below:
  1. Ability to meet, communicate, and interact with individuals from varying backgrounds and other health care team members in a courteous and helpful manner in order to facilitate medical care for patients.
  2. Ability to use, and navigate between, various types of office automation equipment and software (i.e. computer systems, web-based scheduling programs; insurance collection system; scanning software, multiple line phone systems; electronic faxing programs) to support patient care.
  3. Knowledge of basic medical terminology to assist in the provision of care to patients.
  4. Skill in recording patient messages and understanding physician requests pertaining to follow-up medical care in internal or external clinics.

Medical Support Assistant, GS-5:
Experience. One year of creditable experience equivalent to the next lower grade. Qualifying specialized experience includes: scheduling, canceling, re-scheduling patient's appointments and/or consults; interviewing patients for appointments; referring patients to other medical specialty clinics; providing information to patients necessary to resolve complaints; reviewing and documenting medical outpatient and inpatient health records; verifying third party insurance and updating information; OR
Education. Two (2) years of education above high school.
Demonstrated Knowledge, Skills, and Abilities: Candidates must demonstrate all of the KSAs below:
  1. Ability to operate computerized programs and systems in order to enter, modify, and retrieve sensitive medical and patient identifying information (PII) into or from electronic health records, scheduling systems, and/or reports.
  2. Advanced knowledge of medical terminology specific to understand medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients.
  3. Ability to schedule medical appointments in a clinical setting.
  4. Ability to work independently in the accomplishment of a wide variety of duties performing patient support work.
  5. Ability to communicate effectively and professionally in person, electronically, and/or by telephone, with internal and external customers.
  6. Skill in customer service with the ability to identify customer concerns, and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution.
Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.
Grade Determinations: The full performance level of this vacancy is GS-5. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-3 to GS-5.
Physical Requirements: Work is performed in an office setting and is primarily sedentary. May require lifting and carrying of light loads (e.g.files, records etc.) See VA Directive and Handbook 5019.Education:Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Documentation Requirements for Proof of High School Completion or higher
If using post-high school education to substitute for experience at the GS-04 or GS-05, you must submit a copy of your unofficial or official college transcript with your application.If selected, to meet the basic requirement of high school education or equivalent and prior to a firm job offer being extended, applicants must provide one of the following as verification of the education requirement if not covered under the grandfathering provision:
  • Copy of high school diploma OR high school transcript (unofficial or official) OR GED Certificate OR homeschooling completion OR proficiency certificate issued by a State or Territorial Board or Department of Education OR college transcript (official)
Employment Type: OTHER

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