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Medical Reception Jobs in Alabama (NOW HIRING)

Capital Health

$17.25 - $22.25/hr

Capital Health Medical Group is made up of more than600 physicians and other providerswho offer ... Cross-trained to perform Patient Reception Rep job duties as needed. * Performs other selected ...

Capital Health

$17.25 - $22.25/hr

Capital Health Medical Group is made up of more than600 physicians and other providerswho offer ... Cross-trained to perform Patient Reception Rep job duties as needed. * New Jersey Prescription ...

Jetro Holdings, Inc

Receptionist

Birmingham, AL · On-site

$13.75 - $14.21/hr

Manage reception desk operations to ensure consistent coverage during business hours * Greet and ... Medical, Dental, and Vision Insurance Coverage * 401(k) Retirement Plan with Employer Match * Paid ...

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Medical Reception information

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How much do medical reception jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for medical reception in Alabama is $16.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $17.45 per hour, depending on experience, location, and employer.

What is a medical receptionist?

Medical receptionists are administrative professionals who serve as the first point of contact for patients in healthcare settings such as clinics, hospitals, or private practices. They are responsible for greeting patients, scheduling appointments, answering phones, verifying insurance information, and maintaining patient records. Their role is crucial for ensuring smooth communication between patients and healthcare staff, as well as for keeping the front office organized and efficient.

What skills and qualifications are needed to be a medical receptionist?

To thrive as a Medical Receptionist, you need strong organizational skills, attention to detail, and a basic understanding of medical terminology, usually supported by a high school diploma or equivalent. Familiarity with practice management software, electronic health records (EHR) systems, and appointment scheduling tools is typically required. Excellent communication, customer service, and multitasking abilities help in creating a welcoming environment and efficiently managing patient inquiries. These skills ensure smooth front-desk operations, accurate patient data handling, and a positive experience for both patients and healthcare staff.

What are common challenges faced by medical receptionists, and how can they be managed?

Medical receptionists often handle a high volume of phone calls, manage patient check-ins, and coordinate appointment scheduling—all while maintaining a friendly and professional demeanor. Balancing these tasks during busy periods can be challenging, especially when dealing with urgent patient needs or difficult situations. Strong organizational skills, effective use of practice management software, and clear communication with medical staff can help manage these challenges. Many clinics also provide training and support to help receptionists develop problem-solving strategies and stay efficient under pressure.

What is the difference between Medical Reception vs Medical Assistant?

AspectMedical ReceptionMedical Assistant
CredentialsHigh school diploma, possibly certification in medical receptionHigh school diploma, certification or diploma in medical assisting
Work EnvironmentFront desk, administrative area in clinics or hospitalsClinical setting, assisting with patient care and procedures
Job DutiesScheduling appointments, patient check-in, billingTaking vital signs, preparing patients, assisting with exams

Medical Receptionists primarily handle administrative tasks at the front desk, while Medical Assistants perform clinical duties alongside administrative responsibilities. Both roles are essential in healthcare settings, but Medical Assistants have more direct patient care responsibilities.

How do I become a medical receptionist?

To become a medical receptionist, you typically need a high school diploma or equivalent and strong communication and organizational skills. Many employers prefer candidates with experience in customer service or familiarity with medical office software; some roles may require certification in medical administration. On-the-job training is common, and familiarity with electronic health records (EHR) systems is often beneficial.

Is medical reception a good career?

Medical reception is a stable career that involves managing patient appointments, insurance, and administrative tasks in healthcare settings. It often requires strong communication skills, attention to detail, and familiarity with medical software. The role can offer regular hours and opportunities for advancement within healthcare administration.

What does a medical receptionist do?

A medical receptionist is responsible for greeting patients, scheduling appointments, managing patient records, and handling phone calls and administrative tasks in a healthcare setting. They often use electronic health record (EHR) systems and must have good communication and organizational skills.

What are popular job titles related to Medical Reception jobs in Alabama?

For Medical Reception jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Medical Reception jobs in Alabama look for?

The top searched job categories for Medical Reception jobs in Alabama are:

What cities in Alabama are hiring for Medical Reception jobs?

Cities in Alabama with the most Medical Reception job openings:

Medical Reception jobs near you
Infographic showing various Medical Reception job openings in Alabama as of August 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,385 per year, or $16.1 per hour.

Front Desk Medical Receptionist

Complete Health

Pinson, AL

$16.50 - $19.60/hr

Full-time

Posted 4 days ago

Complete Health rating

6.8

Company rating: 6.8 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

6725 Deerfoot Parkway

$16.50 - $19.60.hr. Based on years of medical office experience

* It is not typical for individuals to be hired at or near the top of the established pay range. Compensation decisions are based on the specific facts and circumstances of each case. The final offer may be influenced by several factors, including the candidate's skills, education, qualifications, experience, and geographic location.
SUMMARY
Serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.
ESSENTIAL JOB DUTIES

  • Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
  • Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Keep patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
  • Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
  • Ensures availability of treatment information by filing and retrieving patient records.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
  • Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
  • Helps patients in distress by responding to emergencies.
  • Protects patients' rights by maintaining confidentiality of personal and financial information.
  • Maintains operations by following policies and procedures; reporting needed changes.
  • Contributes to team effort by accomplishing related results as needed.
  • Must be flexible to travel and assist at other locations based on business needs and management direction.

MINIMUM REQUIREMENTS

  • Experience working in a medical office preferred
  • Skillful and knowledgeable in all aspects relating to the front office of a busy medical clinic preferred
  • Must be a caring and compassionate person able to put patients at ease using excellent communication skills.
  • Computer proficiency is required, and software such as EMR (Athena), Word, Excel, and other programs are strongly preferred.
  • Must be able to read and write legibly.
  • Must be able to follow written and verbal instructions.
  • Must be flexible to travel and assist at other locations based on business needs and management direction.


SKILLS AND QUALIFICATIONS

Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus


WORKING ENVIRONMENT

The position requires climbing, stooping, kneeling, crouching, reaching, standing, lifting, grasping, feeling, talking, hearing, repetitive motions, and finger use. Pushing and pulling are occasionally required. Use of a computer, keyboard, and telephone along with various office machines is an essential part of the job.


DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by the First Impression Receptionist. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The First Impression Receptionist may be required to perform duties outside of their normal responsibilities from time to time as needed or as directed by supervision.

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