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Position Details

Recruitment/Posting Title - Supervising Program Assistant I

Job Category - Staff & Executive - Healthcare

Department - UBHC - Military Services

Overview - Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC's 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.

Posting Summary - Rutgers, The State University of New Jersey, is seeking a Supervising Program Assistant I for the Military Services within Rutgers University Behavioral Health Care. Under direction, manages office support operations and activities for the Call Center and is responsible for grant management and reporting. This position provides related administrative services as required. Among the key duties of this position are the following: Provides day-to-day supervision of clerical/secretarial staff assigned to the office. Works collaboratively with program leadership and Clinical staff to ensure that the unit operates efficiently and effectively on a daily basis to include nights and weekends. Provides detailed call reports to include phone and data management systems work and the ability to analyze reports to assist the Executive Director/Director and supervisory staff in daily operations. Coordinates and performs detailed documents, fiscal procedures and maintains records associated with grant accounts and state and federal budgets, donations and fund raising activities. Tracks budgets for programs and ensures funds are utilized according to policy and regulations. Compiles necessary data and justification for projected expenditures. Subject matter expert on fiscal procedures. Prepares a myriad of reports, organization charts, work flow processes and spreadsheets containing findings, analyses, conclusions and recommendations as requested. Maintains multiple department accounts, monitoring expenditures and insuring compliance with budgets.

FLSA - Exempt

Grade - 21S

Salary Details - $62,188 to $88,646

Minimum Salary - 62188.000

Mid Range Salary - 75416.000

Maximum Salary - 88646.000

Offer Information - The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Benefits - Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include: Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits (when applicable) Life insurance coverage Employee discount programs

Position Status - Full Time

Working Hours - 37.5

Standard Hours - 37.50

Daily Work Shift

Work Arrangement - Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System.

Union Description - CWA 1031

Payroll Designation - PeopleSoft

Seniority Unit

Terms of Appointment - Staff - 12 month

Position Pension Eligibility - ABP

Qualifications

Minimum Education and Experience - Bachelor's Degree in Business, Finance or a related discipline, plus two (2) years of related experience in a business office, government agency or university setting required. Equivalent education, experience and/or training may be substituted for the degree. Minimum of three (3) years of Call Center experience required (five (5) years preferred).

Certifications/Licenses

Required Knowledge, Skills, and Abilities - Supervisory, fiscal management, and organizational skills. Must be proficient in Microsoft Office. Extensive knowledge of telephone systems and operations.

Preferred Qualifications

Equipment Utilized

Physical Demands and Work Environment - Standing, sitting, walking, talking or hearing. No special vision requirements. Position requires standing to 1/3 of the time; requires walking under 1/3 time; requires sitting to 2/3 time, reach with hands and arms up to 2/3 time; climb or balance under 1/3 time, stoop, kneel, crouch, or crawl under 1/3 time, talk or hear over 2/3 time, requires lifting up to 20 pounds less than 1/3 time. Office environment. Moderate noise. Moderate noise (examples: business office with computers and printers, light traffic). May be required to work night shift.

Special Conditions - Schedule will include some nights, weekends and holidays.

Posting Details

Posting Number - 26ST1695

Posting Open Date

Special Instructions to Applicants

Regional Campus - Rutgers Biomedical and Health Sciences (RBHS)

Home Location Campus - Piscataway (RBHS)

City - Piscataway

State - NJ

Location Details

Pre-employment Screenings All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Equal Employment Opportunity Statement It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement