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Medical Help Desk Jobs (NOW HIRING)

E.L. Blake, Inc.

Help Desk Specialist

Clearfield, UT · On-site

$60K - $75K/yr

Help Desk Specialist Location: Hill AFB, Utah | Full-Time | Salary: $60,000 - $75,000 annually ... Comprehensive medical, dental, and vision insurance * 401(k) with company match * Responsible Time ...

Whmc

Help Desk Technician II

Colfax, WA · On-site

$26 - $45.50/hr

The Help Desk Technician II provides intermediate technical support to ensure smooth Information Systems operations throughout Whitman Hospital and Medical Clinics, including the main campus and ...

Prescient Edge

Help Desk Lead

Miami, FL

Job Title Help Desk Lead Location Doral, FL 33122 US (Primary) Category Intelligence Job Type ... Comprehensive healthcare benefits, including medical, vision, dental, and orthodontia coverage. * A ...

LESLIES POOLMART INC

Help Desk Specialist

Phoenix, AZ · Hybrid

Provide daily help desk support for stores and end users with a focus on providing outstanding ... Comprehensive medical, pharmacy, dental, & vision plan options * Health savings account (with ...

E. L. Blake, Inc.

Help Desk Specialist

Clearfield, UT · On-site

$60K - $75K/yr

Help Desk Specialist Location: Hill AFB, Utah | Full-Time | Salary: $60,000 - $75,000 annually ... Comprehensive medical, dental, and vision insurance * 401(k) with company match * Responsible Time ...

Diné Development Corporation

Help Desk Technician

$20.50 - $27.75/hr

The Help Desk Technician / Journeyman Computer User Support Specialist will provide front-line and ... Benefits Eligible full-time employees receive a comprehensive benefits package, including medical ...

Soliel LLC

Help Desk Agent

Annapolis Junction, MD · On-site

$17.25 - $22.25/hr

The help desk agent will field requests for support from the ticketing system and email, research ... Major medical, dental and vision · Paid holidays · Paid Time Off (PTO) · 401k and company ...

Prescient Edge

Help Desk Lead

Doral, FL · On-site

Job Title Help Desk Lead Location Doral, FL 33122 US (Primary) Category Intelligence Job Type ... Comprehensive healthcare benefits, including medical, vision, dental, and orthodontia coverage. * A ...

Base2 Solutions

Help Desk Lead

Doral, FL

The Help Desk Lead manages global authentication support operations and leads a technical help desk ... Health * 100% company-paid medical premiums for employees and eligible dependents. * Choose from ...

Arby's

Help Desk Tech

Omaha, NE · On-site

$52K/yr

Hiring Up to $52,500 a year Help Desk Support Technician Are you an Information Technology (IT) ... Paid Leave, Medical, Sabbatical, Dental, Vision, 401k Savings Plan, Company-paid Life Insurance ...

LotSolutions, Inc.

Help Desk Technician

Jacksonville, FL

$18 - $24.25/hr

The Help Desk Technician is responsible for the deployment and support of IS technologies and ... Full benefit package including medical, dental, life, vision, company paid short/long term ...

Arby's

Help Desk Tech

Omaha, NE · On-site

$52K/yr

Hiring Up to $52,500 a year Help Desk Support Technician Are you an Information Technology (IT) ... Paid Leave, Medical, Sabbatical, Dental, Vision, 401k Savings Plan, Company-paid Life Insurance ...

Base-2 Solutions, LLC

Help Desk Lead

Doral, FL · On-site

The Help Desk Lead manages global authentication support operations and leads a technical help desk ... Health * 100% company-paid medical premiums for employees and eligible dependents. * Choose from ...

Leslie's

Help Desk Specialist

Phoenix, AZ · On-site

The Help Desk Specialist provides day-to-day technical support to retail stores and end users ... Comprehensive medical, pharmacy, dental, & vision plan options. * Health savings account (with ...

Fortegra

Help Desk Technician

Jacksonville, FL · On-site

$18 - $24.25/hr

The Help Desk Technician is responsible for the deployment and support of IS technologies and ... Full benefit package including medical, dental, life, vision, company paid short/long term ...

TEKsystems

Help Desk Technician

Powell, TN

$18 - $20/hr

Description Our client is looking to add a help desk technician to their team on a 6-month contract ... The system uses RFID technology to monitor inventory levels and track medical device/consumable ...

Mount Sinai Medical Center

Help Desk Associate

Miami Beach, FL · On-site

$18.25 - $24.75/hr

Service Desk Analyst - Help Desk This is an entry level on-site/in-house role. As Mount Sinai grows ... Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse ...

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Medical Help Desk information

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How much do medical help desk jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for medical help desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What jobs pay $2000 a day?

High-paying jobs that can reach $2000 a day often include specialized medical roles such as surgeons, anesthesiologists, and certain senior healthcare consultants, especially those with extensive experience or working in private practice. These positions typically require advanced certifications, significant expertise, and often involve long hours or high-stakes environments.

What is a Medical Help Desk?

A Medical Help Desk is a support service that assists healthcare professionals, patients, and staff with technical and administrative issues related to medical software, equipment, and systems. These help desks handle inquiries about electronic health records (EHR), scheduling systems, billing software, and other healthcare technologies. They play a critical role in ensuring that healthcare operations run smoothly by resolving IT issues, providing guidance, and escalating complex problems to specialized teams. Medical Help Desk staff are trained to understand both the technical and regulatory aspects of healthcare environments.

What are some common challenges faced by professionals in a Medical Help Desk role, and how can they be effectively managed?

Medical Help Desk professionals often encounter challenges such as managing high call volumes, addressing urgent technical issues related to healthcare systems, and communicating with staff who may be under stress. Effective time management, clear communication, and a strong understanding of medical software systems are crucial for success. Many teams use ticketing systems and knowledge bases to streamline workflows and prioritize requests, while ongoing training helps staff stay up-to-date with evolving technologies and best practices.

What are the key skills and qualifications needed to thrive as a Medical Help Desk professional, and why are they important?

To thrive as a Medical Help Desk professional, you need a solid understanding of healthcare terminology, customer service principles, and basic IT troubleshooting, often supported by experience in healthcare or technical support roles. Familiarity with electronic health record (EHR) systems, ticketing platforms, and HIPAA compliance is typically required. Strong communication, patience, and problem-solving abilities are crucial for effectively assisting end-users and resolving issues. These competencies ensure efficient support, maintain patient data security, and contribute to smooth healthcare operations.

Are help desk jobs still in demand?

Help desk jobs, including medical help desk roles, remain in demand due to ongoing needs for technical support in healthcare settings. These positions often require strong communication skills and knowledge of healthcare software, with employment growth driven by increased reliance on digital health records and telehealth services.

What is the easiest medical job you can get?

A Medical Help Desk position is often considered one of the easier medical jobs to obtain, as it typically requires basic computer skills, good communication, and a high school diploma or equivalent. These roles involve providing technical support and customer service for healthcare systems and usually do not require advanced medical training or certifications.

What is the difference between Medical Help Desk vs Medical Office Assistant?

AspectMedical Help DeskMedical Office Assistant
CertificationsBasic IT and healthcare support certificationsMedical administrative certifications, such as CMA or CPC
Work EnvironmentHealthcare IT support centers, hospitals, clinicsMedical offices, clinics, outpatient facilities
Primary ResponsibilitiesTechnical support, troubleshooting healthcare software, patient portal assistanceScheduling, billing, patient records management
Employer & Industry UsageHospitals, healthcare IT companies, clinicsMedical practices, outpatient clinics, hospitals

While both roles support healthcare operations, the Medical Help Desk focuses on technical support and troubleshooting healthcare IT systems, whereas the Medical Office Assistant handles administrative tasks like scheduling and patient records. Understanding these differences helps job seekers identify the right career path in healthcare support roles.

Is AI replacing IT's help desk?

AI is increasingly being integrated into medical help desk roles to automate routine tasks and support troubleshooting, but it does not fully replace human help desk staff. Medical help desk professionals still provide critical patient support, interpret complex issues, and ensure compliance with healthcare regulations. AI tools serve as assistants to improve efficiency but require human oversight and expertise.
More about Medical Help Desk jobs
What cities are hiring for Medical Help Desk jobs? Cities with the most Medical Help Desk job openings:
What states have the most Medical Help Desk jobs? States with the most job openings for Medical Help Desk jobs include:
What job categories do people searching Medical Help Desk jobs look for? The top searched job categories for Medical Help Desk jobs are:
Medical Help Desk jobs near you
Infographic showing various Medical Help Desk job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk Specialist

E.L. Blake, Inc.

Clearfield, UT • On-site

$60K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 13 days ago

Job description

Help Desk Specialist

Location: Hill AFB, Utah | Full-Time | Salary: $60,000 - $75,000 annually


About E.L. Blake Corporation

E.L. Blake Corporation (ELB) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing mission-critical operational and technical support to the U.S. Department of Defense, with a focus on U.S. Air Force mission planning systems. ELB delivers highly skilled personnel and scalable solutions that ensure system readiness, operational compliance, and mission success across global environments.


Position Overview

E.L. Blake Corporation is seeking a Help Desk Specialist to support U.S. Air Force mission planning operations at Hill AFB, Utah. This position serves as a primary point of contact for users requiring technical assistance and operational support for mission planning systems.


The selected candidate will troubleshoot hardware, software, system access, and configuration issues; document and manage support requests; and help ensure operational continuity for users supporting mission-critical activities worldwide. This role requires strong customer service and troubleshooting skills with a commitment to mission support.


Why Join ELB

This position offers the opportunity to work in a hands-on technical support role supporting users across a global mission planning environment. You will troubleshoot real-world technical challenges, interact directly with end users, and help ensure the reliability and availability of systems supporting daily mission operations.


Key Responsibilities

  • Serve as the primary point of contact for users requiring technical support via phone, email, and ticketing systems.
  • Troubleshoot and resolve hardware, software, system access, and configuration issues while maintaining high levels of customer service.
  • Document support requests, troubleshooting actions, and issue resolutions within the help desk ticketing system.
  • Escalate unresolved or mission-impacting issues to appropriate technical resources and program leadership.
  • Support operational continuity through proactive troubleshooting, user assistance, and adherence to security and operational procedures.

Required Qualifications

  • U.S. Citizenship (required)
  • Active Secret Security Clearance (required)
  • High School Diploma or equivalent
  • Experience supporting users in a help desk environment utilizing ticketing systems such as ServiceNow, Remedy, or similar platforms
  • Strong troubleshooting, communication, and customer service skills

Preferred Qualifications

  • Associate's or Bachelor's degree in Information Technology or a related field
  • CompTIA A+, Network+, Security+, or equivalent certification
  • Experience supporting DoD, U.S. Air Force, or mission-critical operational environments

Compensation & Benefits

  • Comprehensive medical, dental, and vision insurance
  • 401(k) with company match
  • Responsible Time Off (RTO) - flexible time off policy
  • 40 hours of paid sick leave annually
  • Paid holidays
  • Company-paid basic life insurance

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