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Medical Front Desk Manager Jobs in Raleigh, NC (NOW HIRING)

Concord Hospitality

Front Desk Clerk

Durham, NC · On-site

$12.75 - $15.75/hr

Be a great communicator to various departments and management on guest comments and concerns ... medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition ...

Robert Half

Front Desk Coordinator

Raleigh, NC · On-site

$21.85 - $25.30/hr

Manage a multi-line phone system, respond to incoming calls promptly, and relay messages accurately to the correct team members. * Maintain the front desk and reception area so it remains organized ...

Concord Hospitality

Front Desk Clerk

Raleigh, NC · On-site

$13.50 - $16.75/hr

Be a great communicator to various departments and management on guest comments and concerns ... medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition ...

Courtyard by Marriott

Hotel Front Desk

Chapel Hill, NC · On-site

$15/hr

Front Office Manager Job purpose To consistently and professionally perform all front desk duties in accordance with hotel and brand standards. Responsibilities * Report to work on time and in proper ...

Joella's Hot Chicken

Front Desk

Chapel Hill, NC · On-site

$11.50 - $15/hr

Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management ... Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize ...

Sage Hospitality

Front Desk Supervisor

Raleigh, NC · On-site

$16.50 - $21.50/hr

Sage Hospitality Group is set to hire a Front Desk Supervisor to join us at the soon-to-open ... Performs other duties as assigned, requested or deemed necessary by management. Qualifications ...

Schulte Companies

Front Desk

Chapel Hill, NC · On-site

$11.75 - $15/hr

Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management ... Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize ...

Schulte Companies

Front Desk

Chapel Hill, NC · On-site

$11.75 - $15/hr

Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management ... Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize ...

Joella's Hot Chicken

Front Desk

Chapel Hill, NC · On-site

$11.75 - $15/hr

Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management ... Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize ...

Schulte

Front Desk

Chapel Hill, NC · On-site

$11.50 - $15/hr

Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management ... Keep front desk area clean and organized. * Assisting with lobby activation as needed. * Utilize ...

Hyatt Place

Front Desk Agent

Chapel Hill, NC · On-site

$15/hr

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As ... management team and staff. We offer competitive salaries, medical benefits, paid time off, a 401(k) ...

Hyatt Place

Front Desk Agent

Chapel Hill, NC · On-site

$15/hr

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As ... management team and staff. We offer competitive salaries, medical benefits, paid time off, a 401(k) ...

Tempo by Hilton

Hotel Front Desk Agent

Raleigh, NC

$13.75 - $17.50/hr

Ability to input and access information in the property management system and/or points-of-sale ... Comprehensive benefits package including medical, dental, and vision  * Life insurance * Pet ...

McKibbon Hospitality

Hotel Front Desk Agent

Raleigh, NC · On-site

$13.75 - $17.50/hr

Ability to input and access information in the property management system and/or points-of-sale ... Comprehensive benefits package including medical, dental, and vision * Life insurance * Pet ...

New

AccorHotel

Front Desk Agent

Durham, NC · On-site

$13.75 - $17.50/hr

Front Desk Supervisor/Front Office Manager Supervises: None General Purpose: With the goal of providing a superior experience, the Front Desk Agent is the face and voice of 21c, involved in any and ...

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Medical Front Desk Manager information

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How much do medical front desk manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for medical front desk manager in Raleigh, NC is $16.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.17 per hour, depending on experience, location, and employer.

What does a medical front desk manager do?

A Medical Front Desk Manager oversees the daily operations of a healthcare facility's front desk, ensuring efficient patient check-ins, scheduling, and communication between patients and medical staff. They supervise front desk staff, handle patient inquiries, manage records, and ensure compliance with healthcare regulations. This role requires strong organizational, communication, and customer service skills to maintain a smooth workflow and positive patient experience.

What are the key skills and qualifications needed to thrive as a medical front desk manager, and why are they important?

To thrive as a Medical Front Desk Manager, you need strong organizational skills, experience in healthcare administration, and a solid understanding of medical office procedures, often supported by an associate degree or relevant certification. Familiarity with electronic health record (EHR) systems, medical billing software, and scheduling tools is typically required. Exceptional communication, problem-solving abilities, and customer service skills help you effectively manage patient interactions and coordinate office operations. These competencies are crucial for ensuring smooth workflow, patient satisfaction, and regulatory compliance in a busy medical environment.

What are some common challenges faced by medical front desk managers and how can they be addressed?

Medical Front Desk Managers often face challenges such as managing high patient volumes, ensuring accurate scheduling, and coordinating communication between staff and patients. To address these challenges, it's important to implement efficient scheduling systems, provide thorough staff training, and foster a supportive team environment. Additionally, staying updated with healthcare regulations and maintaining strong customer service skills can help ensure smooth daily operations and a positive patient experience.

What is the difference between Medical Front Desk Manager vs Medical Receptionist?

AspectMedical Front Desk ManagerMedical Receptionist
CredentialsHigh school diploma; some roles prefer certifications in healthcare administrationHigh school diploma; on-the-job training often provided
Work EnvironmentMedical offices, clinics, hospitalsMedical offices, clinics, hospitals
ResponsibilitiesOversees front desk operations, supervises staff, manages schedulesGreets patients, schedules appointments, handles check-in/out
Common Search IntentManagement, leadership, administrative oversightPatient interaction, scheduling, administrative tasks

The Medical Front Desk Manager typically handles supervisory and administrative duties, overseeing front desk staff and operations. In contrast, the Medical Receptionist focuses on direct patient interaction and daily front desk tasks. Both roles are essential in healthcare settings but differ in scope and responsibilities.

What are the most commonly searched types of Medical Front Desk jobs in Raleigh, NC?

The most popular types of Medical Front Desk jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Medical Front Desk Manager jobs?

Cities near Raleigh, NC with the most Medical Front Desk Manager job openings:

Medical Front Desk Manager jobs near you

Front Desk Clerk

Concord Hospitality

Durham, NC • On-site

$12.75 - $15.75/hr

Part-time

Medical, Dental, Vision, Life, Retirement

Re-posted 10 days ago

Concord Hospitality rating

7.3

Company rating: 7.3 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

13th of 109 rated hotels

Job description

Description
The Front Desk Clerk delivers exceptional guest service by providing a warm, welcoming, and efficient check-in and check-out experience. They demonstrate strong communication and problem-solving skills while maintaining professionalism and accuracy in handling reservations, payments, and guest inquiries. The Front Desk Clerk ensures that every guest interaction reflects the hotel's commitment to hospitality, brand standards, and operational excellence. Through teamwork, attention to detail, and a service-oriented attitude, they contribute to creating a positive and memorable guest experience.
Role Responsibilities:
As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by:
  • Assisting guests efficiently, courteously and professionally at all times.
  • Maintain a high level of service and hospitality.
  • Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner.
  • Post guest charges, collect payments and follow all cash handling procedures as required by Concord.
  • Handle guest mail and messages with respect to privacy and professionalism.
  • Be knowledgeable of the hotel brand and various programs (travel programs, special offers).
  • Be a great communicator to various departments and management on guest comments and concerns.
  • Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance.
  • Have full knowledge of hotel safety and emergency procedures.
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What Concord Hospitality employees say

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