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Medical Front Desk Manager Jobs in Raleigh, NC (NOW HIRING)

Gold's Gym

Front Desk Supervisor

Raleigh, NC · On-site

$29K - $35K/yr

Staffing and Scheduling • Build and manage weekly schedules for front desk and Kids Club coverage ... and products • Medical Benefits • 401k • 7 Paid Holidays + Vacation Pay • Growth ...

Goshen Medical Center

Front Desk/Receptionist

Lillington, NC · On-site

$12.50 - $16.25/hr

... office assistant/medical assistant preferred • Proficient in use of computer Windows based ... Ensure all forms, records, etc pertinent to the office visit are available • Manage new patient ...

Concord Hospitality

Front Desk Guest Manager

Raleigh, NC · On-site

$16.50 - $21.50/hr

Description Concord Hospitality is seeking a Front Desk/Guest Care Manager to lead a dynamic team ... Medical, dental, and vision insurance * Life insurance and short/long-term disability options ...

Catapult

Front Desk Supervisor - Healthcare

Raleigh, NC · On-site

$16.50 - $21.50/hr

Managing and supervising the Front Desk operations and staff. * Ensuring that the front desk is ... Must have strong working knowledge of medical insurance. * Conscientious of departmental and ...

Catapult

Front Desk Supervisor - Healthcare

Raleigh, NC · On-site

$15 - $19.50/hr

Managing and supervising the Front Desk operations and staff. * Ensuring that the front desk is ... Must have strong working knowledge of medical insurance. * Conscientious of departmental and ...

Concord Hospitality

Front Desk Guest Manager

Raleigh, NC · On-site

$16.50 - $21.50/hr

Description Concord Hospitality is seeking a Front Desk/Guest Care Manager to lead a dynamic team ... Medical, dental, and vision insurance * Life insurance and short/long-term disability options ...

Catapult

Front Desk Supervisor - Healthcare

Raleigh, NC · On-site

$16.50 - $21.50/hr

Managing and supervising the Front Desk operations and staff. * Ensuring that the front desk is ... Must have strong working knowledge of medical insurance. * Conscientious of departmental and ...

Concord Hospitality

Front Desk

Morrisville, NC · On-site

$13 - $16.75/hr

Be a great communicator to various departments and management on guest comments and concerns ... medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition ...

Global Channel Management

Part Time Front Desk

Cary, NC · On-site

$15.25 - $19.50/hr

About the job Part Time Front Desk Part Time Front Desk needs 2 years' experience in a professional ... Professionally manage all incoming calls and correspondence; handle routine inquires and direct ...

Concord Hospitality

Front Desk Agent

Raleigh, NC · On-site

$16/hr

Be a great communicator to various departments and management on guest comments and concerns ... medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition ...

HYATT Hotels

Front Desk Agent

Raleigh, NC · On-site

$16/hr

Be a great communicator to various departments and management on guest comments and concerns ... medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition ...

Concord Hospitality

Front Desk Agent

Raleigh, NC · On-site

$16/hr

Be a great communicator to various departments and management on guest comments and concerns ... medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition ...

Concord Hospitality

Front Desk Agent

Raleigh, NC · On-site

$16/hr

Be a great communicator to various departments and management on guest comments and concerns ... medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition ...

Strata Clean Energy

Front Desk Coordinator

Durham, NC · On-site

$14.75 - $19/hr

This role is responsible for maintaining a professional, welcoming, and well-managed front desk environment while helping ensure the office remains secure and runs smoothly. This is a highly visible ...

Strata Solar LLC

Front Desk Coordinator

Durham, NC

$15.75 - $20.25/hr

This role is responsible for maintaining a professional, welcoming, and well-managed front desk environment while helping ensure the office remains secure and runs smoothly. This is a highly visible ...

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Medical Front Desk Manager information

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How much do medical front desk manager jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for medical front desk manager in Raleigh, NC is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.58 per hour, depending on experience, location, and employer.

What does a medical front desk manager do?

A Medical Front Desk Manager oversees the daily operations of a healthcare facility's front desk, ensuring efficient patient check-ins, scheduling, and communication between patients and medical staff. They supervise front desk staff, handle patient inquiries, manage records, and ensure compliance with healthcare regulations. This role requires strong organizational, communication, and customer service skills to maintain a smooth workflow and positive patient experience.

What are some common challenges faced by medical front desk managers and how can they be addressed?

Medical Front Desk Managers often face challenges such as managing high patient volumes, ensuring accurate scheduling, and coordinating communication between staff and patients. To address these challenges, it's important to implement efficient scheduling systems, provide thorough staff training, and foster a supportive team environment. Additionally, staying updated with healthcare regulations and maintaining strong customer service skills can help ensure smooth daily operations and a positive patient experience.

What is the difference between Medical Front Desk Manager vs Medical Receptionist?

AspectMedical Front Desk ManagerMedical Receptionist
CredentialsHigh school diploma; some roles prefer certifications in healthcare administrationHigh school diploma; on-the-job training often provided
Work EnvironmentMedical offices, clinics, hospitalsMedical offices, clinics, hospitals
ResponsibilitiesOversees front desk operations, supervises staff, manages schedulesGreets patients, schedules appointments, handles check-in/out
Common Search IntentManagement, leadership, administrative oversightPatient interaction, scheduling, administrative tasks

The Medical Front Desk Manager typically handles supervisory and administrative duties, overseeing front desk staff and operations. In contrast, the Medical Receptionist focuses on direct patient interaction and daily front desk tasks. Both roles are essential in healthcare settings but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a medical front desk manager, and why are they important?

To thrive as a Medical Front Desk Manager, you need strong organizational skills, experience in healthcare administration, and a solid understanding of medical office procedures, often supported by an associate degree or relevant certification. Familiarity with electronic health record (EHR) systems, medical billing software, and scheduling tools is typically required. Exceptional communication, problem-solving abilities, and customer service skills help you effectively manage patient interactions and coordinate office operations. These competencies are crucial for ensuring smooth workflow, patient satisfaction, and regulatory compliance in a busy medical environment.
What cities near Raleigh, NC are hiring for Medical Front Desk Manager jobs? Cities near Raleigh, NC with the most Medical Front Desk Manager job openings:
Medical Front Desk Manager jobs near you

Front Desk Supervisor

Gold's Gym of the Carolinas and Florida

Raleigh, NC • On-site

$15.25 - $19.75/hr

Full-time

Medical, Retirement, PTO

Re-posted 4 days ago

Job description

Position Summary
The Front Desk Supervisor leads all front desk operations, ensures a high-level member experience, and drives revenue through retail, supplements, and personal training lead generation. This role combines leadership, operational execution, team accountability, and performance management.

Primary Responsibilities
Leadership and Culture
• Set the tone for a professional, energetic, and welcoming front desk environment.
• Lead by example in all member, guest, and staff interactions.
• Create a culture of accountability, urgency, and performance.
• Build strong member relationships and deliver a consistent club experience.
Front Desk Operations
• Ensure smooth and efficient check-in processes at all times.
• Maintain a clean, organized, and professional front desk area.
• Resolve member concerns promptly and escalate issues when needed.
• Ensure policies and procedures are followed consistently by all front desk staff.
Staffing and Scheduling
• Build and manage weekly schedules for front desk and Kids Club coverage.
• Ensure shifts are properly staffed and coverage gaps are addressed quickly.
• Assist with hiring, onboarding, and training new front desk team members.
• Monitor attendance, punctuality, and overall team accountability.

Sales and Revenue Performance
• Drive Dollar Per Check-In (DPC) performance on a daily basis.
• Coach the team on supplement sales, retail sales, and booking opportunities.
• Execute promotions and maintain visible tracking of sales performance.
• Support revenue growth through consistent front desk sales behaviors.
Personal Training Lead Generation
• Drive consistent booking of fitness assessments for all new and existing members.
• Train and hold front desk staff accountable to achieving a high booking percentage.
• Partner with the Fitness Manager to improve booking.
• Ensure all appointments are properly scheduled, tracked, and communicated for seamless handoff.

Inventory and Retail Management
• Manage supplement and retail inventory levels and maintain accurate counts.
• Place orders for supplements, retail items, and operational supplies as needed.
• Ensure product displays are organized, stocked, and merchandised appropriately.
• Minimize shrinkage and maintain inventory accountability.
Kids Club Oversight
• Oversee Kids Club staffing, scheduling, safety, and daily operations.
• Ensure cleanliness, compliance, and proper supervision standards are maintained.
• Address parent concerns professionally and support a positive family experience.
Facility Standards and Daily Execution
• Enforce daily cleaning and operational checklists for front desk areas.
• Ensure laundry, towel stock, and front-end presentation standards are maintained.
• Support communication of maintenance issues and follow-up on operational needs.
Communication and Reporting
• Communicate daily goals, expectations, and updates to the front desk team.
• Track key metrics such as DPC, supplement sales, PT bookings, and staffing coverage.
• Collaborate with the General Manager and Fitness Manager on performance and priorities.

Schedule
Monday - Thursday: 10:00 AM - 6:00 PM or 11:00 AM - 7:00 PM
Friday: 10:00 AM - 4:00 PM or Saturday: 8:00 AM - 2:00 PM
Friday and Saturday shifts alternate weekly with the Fitness Manager
Compensation & Benefits
•        Free Education and Credits towards CECs
•        Discounts on Certifications
•        Commission & Bonus Structure
•        Free Gold's Gym Membership to our locations
•        20% Employee Discount on clothing and products
•        Medical Benefits
•        401k
•        7 Paid Holidays + Vacation Pay
•        Growth Opportunities Across Our Expanding Gold's Gym Network
**Relocation assistance not provided**
Gold's Gym is redefining strength - in our members, our team, and our leaders. If you have the drive, discipline, and leadership to develop high-performing teams and deliver measurable results, we want you to lead our fitness department.