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Medical Front Desk Manager Jobs in Raleigh, NC (NOW HIRING)

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Medical Front Desk Receptionist

Morrisville, NC · On-site

$12/hr

A privately owned physical therapy clinic is looking for a part-time receptionist. Duties will include: 1. Answering phone calls 2. Check-In/Check-Out patients 3. Scheduling patients 4. Verifying ...

IVX Health

Front Desk Coordinator

Garner, NC · On-site

$14.50 - $18.75/hr

From managing appointment scheduling and verifying insurance to setting the tone for each visit ... Knowledge of medical terminology and patient-facing protocols * Exceptional customer service and ...

Concord Hospitality

Front Desk Supervisor

Raleigh, NC · On-site

$18 - $20/hr

Many of our supervisors advance in a couple years to Assistant General Manager roles ... medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition ...

IVX Health

Front Desk Coordinator

Garner, NC

$14.50 - $18.75/hr

From managing appointment scheduling and verifying insurance to setting the tone for each visit ... Knowledge of medical terminology and patient-facing protocols * Exceptional customer service and ...

Concord Hospitality

Front Desk Clerk

Durham, NC · On-site

$12.75 - $15.75/hr

Be a great communicator to various departments and management on guest comments and concerns ... medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition ...

Concord Hospitality

Front Desk Clerk

Durham, NC · On-site

$12.75 - $15.75/hr

Be a great communicator to various departments and management on guest comments and concerns ... medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition ...

The Joint Chiropractic

Front Desk Receptionist

Durham, NC · On-site

$15 - $18/hr

Front Desk Wellness Coordinator - Durham, NC $15-$18/hour Based on Experience + Bonus | Part-Time | ... Schedule, confirm, and manage appointments using clinic scheduling systems * Process payments and ...

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Medical Front Desk Manager information

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How much do medical front desk manager jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for medical front desk manager in Raleigh, NC is $16.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.17 per hour, depending on experience, location, and employer.

What does a medical front desk manager do?

A Medical Front Desk Manager oversees the daily operations of a healthcare facility's front desk, ensuring efficient patient check-ins, scheduling, and communication between patients and medical staff. They supervise front desk staff, handle patient inquiries, manage records, and ensure compliance with healthcare regulations. This role requires strong organizational, communication, and customer service skills to maintain a smooth workflow and positive patient experience.

What are the key skills and qualifications needed to thrive as a medical front desk manager, and why are they important?

To thrive as a Medical Front Desk Manager, you need strong organizational skills, experience in healthcare administration, and a solid understanding of medical office procedures, often supported by an associate degree or relevant certification. Familiarity with electronic health record (EHR) systems, medical billing software, and scheduling tools is typically required. Exceptional communication, problem-solving abilities, and customer service skills help you effectively manage patient interactions and coordinate office operations. These competencies are crucial for ensuring smooth workflow, patient satisfaction, and regulatory compliance in a busy medical environment.

What are some common challenges faced by medical front desk managers and how can they be addressed?

Medical Front Desk Managers often face challenges such as managing high patient volumes, ensuring accurate scheduling, and coordinating communication between staff and patients. To address these challenges, it's important to implement efficient scheduling systems, provide thorough staff training, and foster a supportive team environment. Additionally, staying updated with healthcare regulations and maintaining strong customer service skills can help ensure smooth daily operations and a positive patient experience.

What is the difference between Medical Front Desk Manager vs Medical Receptionist?

AspectMedical Front Desk ManagerMedical Receptionist
CredentialsHigh school diploma; some roles prefer certifications in healthcare administrationHigh school diploma; on-the-job training often provided
Work EnvironmentMedical offices, clinics, hospitalsMedical offices, clinics, hospitals
ResponsibilitiesOversees front desk operations, supervises staff, manages schedulesGreets patients, schedules appointments, handles check-in/out
Common Search IntentManagement, leadership, administrative oversightPatient interaction, scheduling, administrative tasks

The Medical Front Desk Manager typically handles supervisory and administrative duties, overseeing front desk staff and operations. In contrast, the Medical Receptionist focuses on direct patient interaction and daily front desk tasks. Both roles are essential in healthcare settings but differ in scope and responsibilities.

What are the most commonly searched types of Medical Front Desk jobs in Raleigh, NC?

The most popular types of Medical Front Desk jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Medical Front Desk Manager jobs?

Cities near Raleigh, NC with the most Medical Front Desk Manager job openings:

Medical Front Desk Manager jobs near you

DENTAL FRONT DESK- Durham

Friendly Dental Group

Durham, NC • On-site

$19 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Front Desk Receptionist - Durham, NC
Join our established and growing dental practice! We're seeking an experienced Front Desk professional to join our expanding team.

What We’re Looking For:

  • Minimum 1 year of dental front desk experience
  • Knowledge of clinical dentistry, front office administration, NC Medicaid, dental insurance, billing, and collections
  • Strong scheduling experience for patients and providers
  • Exceptional customer service and multitasking skills
  • A positive, professional, and team-oriented attitude
  • Dentrix experience, or bilingual (English/Spanish) skills are a plus

What You'll Do:

  • Welcome and assist patients in a friendly, professional manner
  • Manage phone calls, messages, and appointment scheduling
  • Maintain accurate patient records and update systems as needed
  • Support billing and insurance processes
  • Ensure the front desk is clean, organized, and welcoming
  • Deliver excellent customer service and resolve patient inquiries promptly

What We Offer:

  • Pay: $19–$23/hour, based on experience
  • Benefits: medical, dental, vision, life, 401(k), PTO
  • Flexible scheduling with multiple locations
  • Growth opportunities for leadership

Schedule: 

  • Monday – Friday
  • Daytime Hours
  • 8-Hour Shifts