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Medical Front Desk Manager Jobs in Raleigh, NC (NOW HIRING)

Medical Front Desk Associate

Smithfield, NC · On-site

$12 - $15.50/hr

Medical Front Desk Associate Join Our Visionary Team as an Optometric Front Desk Superstar! Are you ... Scheduling appointments and managing the calendar like a pro. * Assisting patients with check-ins ...

Medical Front Desk Associate

Smithfield, NC · On-site

$12 - $15.50/hr

Join Our Visionary Team as an Optometric Front Desk Superstar! Are you a people person with a ... Scheduling appointments and managing the calendar like a pro. * Assisting patients with check-ins ...

Join Our Visionary Team as an Optometric Front Desk Superstar! Are you a people person with a ... Scheduling appointments and managing the calendar like a pro. * Assisting patients with check-ins ...

Join Our Visionary Team as an Optometric Front Desk Superstar!Are you a people person with a ... Scheduling appointments and managing the calendar like a pro.Assisting patients with check-ins ...

Front Desk Agent

Durham, NC · On-site

$60K - $65K/yr

Front Desk Manager, Job Type: Full-time Summary The Front Desk Agent is often the first point of contact for guests or clients. You'll manage check-ins and check-outs (if hospitality), answer ...

Medical Front Desk Associate

Holly Springs, NC · On-site

$12 - $15.50/hr

Join Our Visionary Team as a Front Desk Medical Associate Position Summary We are seeking an ... Schedule, confirm, and manage patient appointments. * Answer incoming phone calls, emails, faxes ...

Medical Front Desk Associate

Holly Springs, NC · On-site

$12 - $15.50/hr

Join Our Visionary Team as a Front Desk Medical Associate Position Summary We are seeking an ... Schedule, confirm, and manage patient appointments. * Answer incoming phone calls, emails, faxes ...

Medical Front Desk Associate

Holly Springs, NC · On-site

$12 - $15.50/hr

Join Our Visionary Team as a Front Desk Medical Associate Position Summary We are seeking an ... Schedule, confirm, and manage patient appointments. * Answer incoming phone calls, emails, faxes ...

Medical Front Desk Associate

Holly Springs, NC · On-site

$12 - $15.50/hr

Join Our Visionary Team as a Front Desk Medical Associate Position Summary We are seeking an ... Schedule, confirm, and manage patient appointments. * Answer incoming phone calls, emails, faxes ...

Front Desk Receptionist

Raleigh, NC · On-site

$14.50 - $18.75/hr

The Medical Front Desk Receptionist provides essential administrative support to the office, healt ... Schedule appointments and manage multiple provider calendars * Register new patients and update ...

Front Desk Receptionist

Raleigh, NC · On-site

$14.50 - $18.75/hr

The Medical Front Desk Receptionist provides essential administrative support to the office, healt ... Schedule appointments and manage multiple provider calendars * Register new patients and update ...

Front Desk Supervisor

Raleigh, NC · On-site

$16.50 - $21.50/hr

Build and manage weekly schedules for front desk and Kids Club coverage. * Ensure shifts are ... and products • Medical Benefits • 401k • 7 Paid Holidays + Vacation Pay • Growth ...

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Medical Front Desk Manager information

See Raleigh, NC salary details

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How much do medical front desk manager jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for medical front desk manager in Raleigh, NC is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.58 per hour, depending on experience, location, and employer.

What does a medical front desk manager do?

A Medical Front Desk Manager oversees the daily operations of a healthcare facility's front desk, ensuring efficient patient check-ins, scheduling, and communication between patients and medical staff. They supervise front desk staff, handle patient inquiries, manage records, and ensure compliance with healthcare regulations. This role requires strong organizational, communication, and customer service skills to maintain a smooth workflow and positive patient experience.

What are some common challenges faced by medical front desk managers and how can they be addressed?

Medical Front Desk Managers often face challenges such as managing high patient volumes, ensuring accurate scheduling, and coordinating communication between staff and patients. To address these challenges, it's important to implement efficient scheduling systems, provide thorough staff training, and foster a supportive team environment. Additionally, staying updated with healthcare regulations and maintaining strong customer service skills can help ensure smooth daily operations and a positive patient experience.

What is the difference between Medical Front Desk Manager vs Medical Receptionist?

AspectMedical Front Desk ManagerMedical Receptionist
CredentialsHigh school diploma; some roles prefer certifications in healthcare administrationHigh school diploma; on-the-job training often provided
Work EnvironmentMedical offices, clinics, hospitalsMedical offices, clinics, hospitals
ResponsibilitiesOversees front desk operations, supervises staff, manages schedulesGreets patients, schedules appointments, handles check-in/out
Common Search IntentManagement, leadership, administrative oversightPatient interaction, scheduling, administrative tasks

The Medical Front Desk Manager typically handles supervisory and administrative duties, overseeing front desk staff and operations. In contrast, the Medical Receptionist focuses on direct patient interaction and daily front desk tasks. Both roles are essential in healthcare settings but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a medical front desk manager, and why are they important?

To thrive as a Medical Front Desk Manager, you need strong organizational skills, experience in healthcare administration, and a solid understanding of medical office procedures, often supported by an associate degree or relevant certification. Familiarity with electronic health record (EHR) systems, medical billing software, and scheduling tools is typically required. Exceptional communication, problem-solving abilities, and customer service skills help you effectively manage patient interactions and coordinate office operations. These competencies are crucial for ensuring smooth workflow, patient satisfaction, and regulatory compliance in a busy medical environment.
What cities near Raleigh, NC are hiring for Medical Front Desk Manager jobs? Cities near Raleigh, NC with the most Medical Front Desk Manager job openings:

Medical Front Desk Associate

RS Eye Care

Smithfield, NC • On-site

$12 - $15.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago


Job description

Medical Front Desk Associate

Join Our Visionary Team as an Optometric Front Desk Superstar!

Are you a people person with a passion for delivering exceptional customer service? Do you thrive in a fast-paced, dynamic environment? If so, we're looking for YOU to be the friendly face of our practice!

Who We Are: We're a cutting-edge optometric practice dedicated to providing top-notch eye care while creating a welcoming and professional atmosphere for our patients. From state-of-the-art technology to a compassionate team, we pride ourselves on delivering excellence in every way.

What You'll Do: As our Optometric Front Desk Associate, you'll be at the heart of our operations, ensuring a seamless and enjoyable patient experience. Your daily duties will include:

  • Greeting patients with a warm smile and making them feel at home.
  • Scheduling appointments and managing the calendar like a pro.
  • Assisting patients with check-ins, paperwork, and insurance verification.
  • Handling phone calls, emails, faxes, and inquiries with professionalism and care.
  • Supporting the team with administrative tasks and maintaining office flow.

What You Bring:

  • A friendly, outgoing personality with exceptional communication skills.
  • Outstanding organizational skills and attention to detail.
  • Ability to multitask and thrive in a busy environment.
  • Experience in a medical or optometric office is a plus, but not required - we'll train the right person!
  • A genuine passion for helping others and being part of a team.

Why Join Us?

  • Competitive pay and benefits.
  • Opportunities for growth and learning in a supportive environment.
  • A chance to make a real difference in our patients' lives.
  • A vibrant, team-oriented culture where your contributions are valued.

Qualification:

  • Fantastic personality
  • High School diploma or equivalent
  • Professional manner
  • Excellent writing skills.
  • Detail oriented
  • Must have the ability to work efficiently
  • Must be reliable
  • EMR experience a plus

Benefits:

  • 401k
  • Medical
  • Dental
  • Vision
  • Aflac
  • PTO
  • Holiday Pay

Ready to Shine? If this sounds like the opportunity you've been looking for, we'd love to hear from you! Submit your resume and a brief cover letter telling us why you'd be the perfect fit for our team.

Let's create a clearer vision together - apply today!