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Medical Front Desk Assistant Jobs in Decatur, GA

Pain Physicians Of Atlanta LLC

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Medical Front Desk

Alpharetta, GA · On-site

$19 - $22/hr

Busy Interventional Pain Management Facility in Alpharetta is seeking a qualified Medical Front Office Assistant. Responsibilities: - Greet and check-in patients, ensuring a positive and welcoming ...

ProCo

Bilingual Front Desk Receptionist

Marietta, GA · On-site

$15.50 - $18.75/hr

Medical Receptionist - Front Desk (Cross-Training to Therapy Tech) AICA Orthopedics | Atlanta, GA ... Answer phones and coordinate with medical team Therapy Tech Training (Cross-Training): * Assist ...

Caritas Medical Center

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Medical Front Office Coordinator

Stockbridge, GA · On-site

$17 - $20/hr

Maintain accurate patient records in the EMR/EHR system . * Assist with obtaining medical records ... Maintain a clean, organized, and professional front-desk environment. * Follow HIPAA privacy and ...

Choice Hotels

Front Desk Supervisor

Atlanta, GA · On-site

$16.25 - $21.25/hr

... Assist in creating staff schedules to ensure adequate coverage. • Uphold company policies, procedures, and brand standards. • Perform front desk duties as needed during peak times or staff ...

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All JobsMedical Front Desk JobsMedical Front Desk Assistant JobsMedical Front Desk Assistant Jobs in Decatur, GA

Medical Front Desk Assistant information

See Decatur, GA salary details

$12

$19

$26

How much do medical front desk assistant jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for medical front desk assistant in Decatur, GA is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $21.35 per hour, depending on experience, location, and employer.

What is a medical front desk assistant?

Medical Front Desk Assistants are administrative professionals who serve as the first point of contact for patients in healthcare facilities. Their primary responsibilities include scheduling appointments, answering phone calls, greeting patients, verifying insurance information, and managing patient records. They play a vital role in ensuring the smooth operation of the front office and providing excellent customer service. These assistants must possess strong organizational, communication, and multitasking skills to handle a fast-paced environment. Their work directly impacts patient satisfaction and the efficiency of the medical office.

What are the key skills and qualifications needed to thrive as a medical front desk assistant, and why are they important?

A Medical Front Desk Assistant needs strong organizational skills, attention to detail, and knowledge of basic medical terminology, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and multi-line phone systems is highly beneficial. Outstanding customer service, professionalism, and the ability to multitask are essential soft skills for success in this role. These skills and qualities ensure efficient patient flow, accurate record-keeping, and a positive first impression for patients entering the healthcare facility.

What are some common challenges medical front desk assistants face, and how can they be managed effectively?

Medical Front Desk Assistants often encounter challenges such as managing a steady influx of patients while handling phone inquiries and administrative tasks simultaneously. Balancing these demands requires strong organizational skills and the ability to prioritize under pressure. Effective communication and a calm, patient demeanor are essential, especially when addressing concerns from patients or coordinating with healthcare providers. Many workplaces provide training and support to help new hires adapt to the fast-paced environment and develop strategies for efficient workflow management.

What is the difference between Medical Front Desk Assistant vs Medical Receptionist?

AspectMedical Front Desk AssistantMedical Receptionist
CredentialsHigh school diploma; certification optionalHigh school diploma; certification optional
Work EnvironmentClinics, hospitals, private practicesClinics, hospitals, private practices
Job ResponsibilitiesScheduling, patient check-in, insurance verificationScheduling, patient check-in, administrative tasks
Common UsageFrequently used interchangeably with Medical ReceptionistFrequently used interchangeably with Medical Front Desk Assistant

Both roles involve front-office duties like scheduling and patient interaction in healthcare settings. The terms are often used interchangeably, but 'Medical Front Desk Assistant' may emphasize a slightly more active role in patient coordination, while 'Medical Receptionist' is more traditional. Overall, their responsibilities and work environments overlap significantly.

How to become a medical front desk assistant?

To become a medical front desk assistant, candidates typically need a high school diploma or equivalent. Relevant skills include customer service, communication, and familiarity with medical office software; some employers may prefer certification in medical office administration. On-the-job training is common, and strong organizational skills are important for managing appointments and patient records.

What are the most commonly searched types of Medical Front Desk jobs in Decatur, GA?

The most popular types of Medical Front Desk jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Medical Front Desk Assistant jobs?

Cities near Decatur, GA with the most Medical Front Desk Assistant job openings:

Medical Front Desk Assistant jobs near you

Medical Front Desk

Pain Physicians Of Atlanta LLC

Alpharetta, GA • On-site

$19 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

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Job description

Busy Interventional Pain Management Facility in Alpharetta is seeking a qualified Medical Front Office Assistant.

Responsibilities:
- Greet and check-in patients, ensuring a positive and welcoming experience
- Schedule and confirm appointments, coordinating with patients and healthcare providers
- Maintain patient records and update necessary information in the EMR system

-Collect co-pays, deductibles and balances
- Handle phone calls, emails, and other forms of communication with patients and external parties
- Assist with insurance verification/follow up
- Follow HIPAA guidelines to ensure patient privacy and confidentiality
- Perform administrative tasks such as filing, faxing, and scanning documents
- Collaborate with healthcare providers to ensure smooth operations of the medical office

Skills:
- Strong administrative skills with the ability to multitask and prioritize tasks effectively
- Excellent customer service skills to provide exceptional patient care
- Experience working in a dental or medical office setting is preferred
- Knowledge of medical terminology and procedures is beneficial
- Familiarity with HIPAA regulations and compliance requirements

Must have experience working in a medical office.