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Medical Call Center Jobs in Arizona (NOW HIRING)

RemX

Remote Healthcare Call Center Rep $16/hr

Phoenix, AZ · On-site +1

$16/hr

Medical Call Center experience is a plus but not required. * Must have active internet already installed and the ability to work from home. * Ability to multi-task and use dual monitors. * Great work ...

Just Staffing

Call Center

Surprise, AZ

$15.50 - $19.50/hr

Call Center Representative Just Staffing AZ - Phoenix, AZ About Just Staffing AZ: Just Staffing AZ is a leading staffing agency that specializes in connecting talented individuals with rewarding ...

Global Channel Management

Call Center Rep

Phoenix, AZ · On-site

$16 - $19.75/hr

Call Center Rep Phoenix, Arizona, United States $ 18.00 - 19.00 (US Dollar) Call Center Rep needs 6 months of call center experience Call Center Rep requires: * Strong computer and phone skills.

Alphabe Insight

Call Center Agent

Phoenix, AZ · On-site

$15 - $19.50/hr

Call Center Agent At Horizon Point, we don't just create marketing--we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help ...

BCForward

Call Center Representative

Chandler, AZ · On-site

$21/hr

Call Center CSR Location: Chandler, AZ 85224 Duration: 12 Months Contract We are seeking a Customer ... to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance ...

Sun Life Health

CALL CENTER OPERATOR

Casa Grande, AZ · On-site

$16.50/hr

Patient Support - Connect, Schedule, and Care! We're looking for a Call Center Operator to do more ... Health Benefits - medical (HSA/FSA), dental, vision, life, short- & long-term disability * Future ...

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Medical Call Center information

What is a medical call center?

Medical call center jobs involve handling incoming and outgoing calls related to healthcare services. Employees in these roles may schedule appointments, provide information about medical services, assist with insurance or billing inquiries, and sometimes offer basic medical advice under the guidance of healthcare professionals. These positions require strong communication skills, empathy, and an understanding of healthcare processes and privacy regulations. Medical call center staff are often the first point of contact for patients, so professionalism and confidentiality are crucial.

What are the key skills and qualifications needed to thrive as a medical call center representative?

To thrive as a Medical Call Center Representative, you need a solid understanding of medical terminology, customer service experience, and often a high school diploma or healthcare-related certification. Familiarity with call center software, electronic health record (EHR) systems, and scheduling platforms is typically required. Strong communication, active listening, and problem-solving skills help you effectively address patient concerns and coordinate with healthcare teams. These skills ensure accurate information sharing, patient satisfaction, and efficient healthcare service delivery.

What are some common challenges faced by employees working in a medical call center, and how can these be managed?

Working in a medical call center often involves handling high call volumes, addressing sensitive patient concerns, and navigating complex healthcare information. One common challenge is managing stressful or emotionally charged conversations, especially when callers are anxious or unwell. Team members are typically supported through structured training, clear protocols, and close collaboration with clinical staff to ensure accurate information is provided and escalation procedures are followed. Regular team meetings and access to supervisory support help staff maintain resilience and deliver quality service.

What is the difference between Medical Call Center vs Medical Receptionist?

AspectMedical Call CenterMedical Receptionist
CredentialsBasic healthcare knowledge, communication skillsHigh school diploma, sometimes medical office training
Work EnvironmentCall centers, remote or office-basedMedical offices, clinics, hospitals
Employer & IndustryHealthcare call centers, insurance companiesHospitals, clinics, private practices
Common Search & ComparisonCustomer service, patient inquiriesPatient check-in, appointment scheduling

While both roles involve patient interaction, Medical Call Centers primarily handle inbound calls for appointment scheduling, billing, or patient inquiries in a call center setting. Medical Receptionists work directly in healthcare facilities, managing front desk duties like check-ins and scheduling in person. Understanding these differences helps job seekers find the right role based on work environment and responsibilities.

What do medical call centers do?

Medical call centers handle patient inquiries, appointment scheduling, and provide information about healthcare services. Staff in these centers often use electronic health records and communication tools to assist patients efficiently and accurately.

What are the most commonly searched types of Medical Call Center jobs in Arizona?

The most popular types of Medical Call Center jobs in Arizona are:

What are popular job titles related to Medical Call Center jobs in Arizona?

For Medical Call Center jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Medical Call Center jobs in Arizona look for?

The top searched job categories for Medical Call Center jobs in Arizona are:

What cities in Arizona are hiring for Medical Call Center jobs?

Cities in Arizona with the most Medical Call Center job openings:

Medical Call Center jobs near you
Infographic showing various Medical Call Center job openings in Arizona as of August 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 90% In-person, and 10% Remote job distribution.

Remote Healthcare Call Center Rep $16/hr

RemX

Phoenix, AZ • On-site, Remote

$16/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful.
RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action.
Our Fortune 500 Pharmaceutical Client is looking for driven, friendly, and experienced Call Center Representative to accompany their team!
This is the one for you!!!
APPLY TODAY!!!
Position: Call Center Representative
Pay: $16/hr. Weekly Pay plus Benefits
Schedule: Be available to work a shift between 7am-8pm CST Time. MON-FRI (8hr Shift + OT When needed).
Equipment: Provided and Shipped
Start Date: TBD
Job Details:
  • Receive inbound calls, may require outbound calls depending on department.
  • Update patient data, ensuring accuracy.
  • Using computer skills for data entry.
  • Operating according to the guidelines of the Federal Health Care Program.
  • Working with carriers to ensure coverage of medication on behalf of the patient.

Requirements:
  • Must have call center experience.
  • Medical Call Center experience is a plus but not required.
  • Must have active internet already installed and the ability to work from home.
  • Ability to multi-task and use dual monitors.
  • Great work attitude and willingness to help others.
  • HS Diploma/Equivalent.

Requirements:
  • Must have call center experience.
  • Medical Call Center experience is a plus but not required.
  • Must have active internet already installed and the ability to work from home.
  • Ability to multi-task and use dual monitors.
  • Great work attitude and willingness to help others.
  • HS Diploma/Equivalent.

For immediate consideration please email an up-to-date resume to Nicholas.varela@remx.com and mention the (REMOTE CSR POSITION).
Please apply online and we will review your resume and contact you.
If we have not contacted you after 10 business days, you may contact us at:
(602) 954-2045 or Sas.ccs@rem x.com
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About RemX

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RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

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