SeniorPsychCareishiring foranAuthorization Specialist.The position isprimarily responsible for obtaining requiredpre-authorizations andhelping to processreferrals for all services accurately andtimely.
ESSENTIAL FUNCTIONS:
- Prioritize incoming authorization requests according to urgency
- Initiate,verify, and complete procedure authorization/referral process
- Resolves day-to-day issuespertaining topre-authorization, as needed
- Monitor provider network status
- Obtain authorization by fax, payer website or by phone and follow up regularly on pending cases.
- Notifyappropriate departmentsfor approvals and denials
- Initiate andassistwith appeals for denied authorizations
- Effectivelymaintain, monitor, and update payer medical policy guidelines to manage authorization requirements
- Request, review, andsubmitnecessary patient documentation as neededto ensure approval of authorization
- Collaborate with healthcare providers and insurance companies to resolve any issues related to prior authorization
- Stay current with changing insurance policies and regulations
- EffectivelyutilizesICD 10, CPT,modifiers, and/or other codes according to coding guidelineswhen requesting Authorizations
- Communicates effectively with the provider and/or allappropriate partiesregardingmissing information, such as CPT,diagnosis codes, documents, clinical reports, etc., to ensure proper authorization processing
- Communicates effectively with other departmentsregardingchanges and/or updates with patient accounts andstatus
- Manages the status of accounts andidentifiesinconsistencies
- Responds to billing inquiries
- Uses downtime efficiently; is aware of team members' workload
- Makes recommendations on workflow improvement as needed
KNOWLEDGE, SKILLS, AND ABILITIES:
- Knowledge of in and out of network insurance, insurance verification, and the process for prior authorization
- Familiarity with ICD-10 and CPT codes and procedures
- Ability to review and understand patient medical documentation
- Ability to independentlyidentifyand understand medical necessity requirements
- Task-oriented and organizational skills; ability to complete taskstimely manner
- Detail-oriented focus; being careful about detail and thorough in completing work tasks
- Ability to work independently and as a team
- Ability to adapt with flexibility
- Effective communication skills (written/verbal)
EDUCATION AND EXPERIENCE:
- High school diploma or GED
- Three (3) years authorizationsexperience with Managed Care Plans MCO's(Behavioral Health experience preferred)
- Strong working knowledge of insurance coverages and billing processes.
- Experience with basic desktop software, including Microsoft Office