Overview
We are seeking a Patient Access Representative to support front-desk operations at MedCura Health. This role requires strong organizational abilities and effective communication skills to ensure a smooth and efficient experience for patients from the time they arrive through the completion of their visit.
Benefits:
Competitive salary
Annual incentives
Retention bonus
Medical, dental, and vision coverage
Retirement plan with employer match
Paid time off
Paid holidays
Company-issued uniforms
Professional development opportunities
Continuing education opportunities
Eligibility for loan-repayment programs
Additional benefits as offered
Schedule Full-time
Shift Day
Salary $16.00 - $22.00 / hour
Qualifications
- High school diploma or equivalent; an associate degree is preferred
- Experience in healthcare or front-office settings is beneficial
- Strong interpersonal and communication skills
- Proficiency with EHR systems and office software
- Ability to manage multiple tasks in a fast-paced environment
- Attention to detail and strong organizational abilities
- Knowledge of medical terminology is helpful
Responsibilities
- Welcome patients and visitors upon arrival and provide clear direction as needed.
- Register patients and verify information including insurance details and required documentation.
- Schedule appointments and manage patient flow to help maintain timely operations.
- Answer incoming calls, address general inquiries, and provide information about available services.
- Process patient payments and issue receipts for completed transactions.
- Maintain accurate records in the EHR system in accordance with organizational standards.
- Ensure compliance with privacy and security requirements including HIPAA and related regulations.