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Mobile Medical Response

EMS (EMT) Hospital Liaison

Mason, MI · On-site

$15.50 - $20.50/hr

Facilitates help with MedCom and/or Operations Supervisors when needed to ensure on-time performance. * Places phone calls to other healthcare facilities to arrange for better transfer volume flow.

Mobile Medical Reponse

EMS (EMT) Hospital Liaison

Mason, MI

$15.50 - $20.50/hr

Facilitates help with MedCom and/or Operations Supervisors when needed to ensure on-time performance. * Places phone calls to other healthcare facilities to arrange for better transfer volume flow.

VIRTUA HEALTH

Base Communicator Per Diem

Pennsauken, NJ · On-site

$28.25/hr

Responsible for the daily operations of Medcom, to assure professional and consistent standard of radio and phone communications for the Emergency Medical Services Department. Interact with EMS staff ...

Virtua Health

Base Communicator Per Diem

Pennsauken, NJ · On-site

$28.25/hr

Responsible for the daily operations of Medcom, to assure professional and consistent standard of radio and phone communications for the Emergency Medical Services Department. Interact with EMS staff ...

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How much do medcom jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for medcom in the United States is $19.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.39 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a Medcom professional?

Medcom professionals are responsible for researching, writing, and editing a wide variety of scientific and medical materials, such as journal articles, clinical study reports, educational content, and presentations. They often collaborate closely with medical experts, clients, and internal teams to ensure accuracy, regulatory compliance, and clear messaging. In addition to writing, they may participate in project planning, literature reviews, and providing strategic communication support. The role requires effective multitasking and prioritization, as Medcom specialists frequently manage several projects with overlapping deadlines.

What is a Medcom job?

A Medcom job typically involves medical communication, which includes writing, editing, or managing scientific and healthcare-related content. Professionals in this role work with pharmaceutical companies, healthcare organizations, or medical agencies to create clear and accurate medical information for diverse audiences, such as doctors, patients, or regulatory bodies. Responsibilities may include writing research summaries, creating educational materials, or ensuring compliance with industry guidelines. Strong scientific knowledge, attention to detail, and excellent communication skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in the Medcom position, and why are they important?

To thrive as a Medcom (Medical Communications Specialist), you need a strong background in life sciences or healthcare, excellent writing and editing skills, and a keen ability to translate complex medical information for diverse audiences. Familiarity with reference management software, content management systems, and regulatory compliance tools is often required, and certifications like CMPP (Certified Medical Publication Professional) can be advantageous. Outstanding interpersonal skills, attention to detail, and adaptability help Medcom professionals work effectively with cross-functional teams and tight deadlines. These skills ensure high-quality, accurate communication that supports medical education, compliance, and stakeholder engagement.

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Medcom jobs near you
EMS (EMT) Hospital Liaison

EMS (EMT) Hospital Liaison

MOBILE MEDICAL RESPONSE INC

Mason, MI

$15.50 - $20.50/hr

Other

Posted 11 days ago

Mobile Medical Response rating

5.9

Company rating: 5.9 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Reporting Relationship: Reports to Operations Manager

Supervisory Responsibilities: None

Objective: The EHL serves as the primary point of contact between MMR EMS Operations and the hospital's transfer center or hospital scheduling areas for SCT, neonatal, ALS, BLS, and wheelchair transportation.   

Essential Duties:

  • Coordinates transportation needs across all hospital areas and MMR. 
  • Builds and maintains positive relationships with hospital staff to improve trust and collaboration
  • Identifies and resolves real-time issues or delays; escalates concerns when needed
  • Actively manages transport flow to reduce delays and improve turnaround times
  • Tracks pending transports and follows through to completion
  • Provides feedback to leadership on trends, barriers, and opportunities to improve volume and service
  • Demonstrates strong customer service focus in all interactions with staff, patients, and families
  • Serves as the main point of contact for the hospital for scheduling all transportation.
  • Monitors for on-time performance and proactively seek to address any problems before they arise to ensure on-time performance.
  • Processes daily paperwork between the division and billing; ensures proper PCS documentation before transport.
  • Facilitates constant communication between MedCom to ensure high-quality service delivery.
  • Facilitates help with MedCom and/or Operations Supervisors when needed to ensure on-time performance.
  • Places phone calls to other healthcare facilities to arrange for better transfer volume flow.
  • Prepares all paperwork for the oncoming transfer crew to minimize hospital time-on-task.
  • Addresses patient and family needs related to transportation, including making sure patient belongings are properly transported with the family or the patient.
  • Able to work in a fast-paced, high-demand environment with frequent interruptions
  • Perform other duties as assigned.

Knowledge, Skill and Competency Requirements:

  • High school diploma or GED equivalent
  • EMT license.
  • Possess and maintain a valid Michigan driver's license and maintain an acceptable driving record as defined by MMR’s insurance carrier
  • Excellent interpersonal relationship skills; the individual must be extremely service-minded and demonstrate excellent customer service skills.
  • Excellent organizational and follow-through skills. Detail-oriented
  • Must have a firm basic knowledge of ambulance operations.
  • Must have a firm basic knowledge of hospital operations.
  • Ability to communicate effectively both verbally and in writing, in the English language
  • Self-motivated and capable of working with others
  • Ability to perform a variety of tasks, often changing assignments on short notice
  • Ability to prepare and run basic reports from various database formats
  • Regular in-person attendance and timeliness is essential
  • Ability to be flexible with work hours
  • Must be at least 18 years old

Physical Factors: Suitable dexterity to operate standard office equipment. Capability to stand or sit for extended periods of time. Position requires managing multiple tasks in a time critical manner.

Working Conditions: Most work is done in a typical office setting. Inside generally 100%; however, may include outside work on occasion.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Acknowledgment: I understand and agree to the following: (1) that it is my responsibility to read this description in its entirety; (2) that the job description and duties are subject to change at the discretion of MMR; (3) that MMR retains the right to eliminate the position or reassign me to another position; and (4) that my employment is at will and that MMR may terminate the employment relationship at any time, with or without cause or notice.

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