Smoked Meat Team Playerโs Mission
Effectively carry out the Prasekโs mission by actively servicing customer and working with and carry out the tasks delegated by the Market Manager
- Present a positive, professional, image to every customer, whether in person or over the phone
- Greet every customer who walks up to the counter
- Accurately take orders in a friendly, helpful manner, whether in person or over the phone
- Promptly cut quality meats and assemble orders as requested by customers
- Properly use the scale to weigh meats to ensure orders are priced correctly and the tickets are printed correctly
- Wrap products according to Prasekโs procedures
- Promote Prasekโs products and specials through suggestive selling
- Answer customer phone calls for bakery department according to Prasekโs Standards of Operations procedures
- Maintain adequate product inventory of counter/meat case and use proper rotation procedures when stocking
- Inspect meats for signs of discoloration
- Demonstrate a sincere concern and sense of urgency to remedy any problem a customer may have and notify the Manager on duty if necessary
- Follow all cutting and wrapping for fresh meat, smoked meat and lunch meat as outlined in the Standards of Operations Manual
- Ensure that all self-serve and services cases are stocked and correctly merchandised
- Practice good personal hygiene and sanitation procedures
- Maintain cleanliness and sanitation standards in all areas of the Market (food preparation, storage and assembly)
- Perform all cleaning and maintenance functions required to maintain a clean and safe Meat Market
- Perform closing and cleaning procedures as indicated on the Opening/Closing Checklist
- Ensure that all equipment, i.e., meat grinder, meat stuffer, meat saw, slicers, knives, cutting boards, tubs, utensils, etc., are properly cleaned, sanitized and stored
- Perform all job duties in a safe manner
- Operate equipment used in the meat market according to proper procedures and notify the Management of needed equipment repairs
- Notify the Manager on duty of any unsafe conditions or safety violations
- Abide by all company policies and procedures as detailed in the Prasekโs Hillje Smokehouse Team Player Handbook and Operating Manuals
- Positive, self-motivated and self-driven attitude with a strong passion to succeed and improve
- Strong interpersonal skills with the ability to listen to, communicate with and understand customer, Team Players, and others
- Possess the desire and ability to sell and have a passion for customer service
Education, Knowledge and Experience
- Previous experience in customer service preferred
- Basic knowledge of and technologically based equipment
- Ability to understand and use all needed equipment and machinery
- Possess an overall knowledge of smoked meats and value added products, i.e., quality, ingredients, production processes, preparation methods, storage methods and uses
- Possess an knowledge of meat quality, safety, fabrication, merchandising and marketing, processing and processes, selling, use and cooking techniques
Physical and Other Requirements
- Must be 18 years of age or older
- Must be able to lift and carry 60 pounds
- Must be able to stand, walk, bend, reach, kneel, squat, reach overhead and side-to-side for an extended period of time
- Must be able to move safely around equipment and possess dexterity in hands and fingers
As dictated by business and need, must be able to work extended hours and a varying w