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The University of Texas MD Anderson Cancer Center is seeking an EHR Systems Analyst to support the Clinical Access Revenue System department by serving as a primary liaison between end users and the EHR team. The EHR Systems Analyst is responsible for developing and maintaining in-depth knowledge of the Epic system while collaborating with clinical and business stakeholders to ensure the system aligns with operational needs. The EHR Systems Analyst will analyze workflows, support system optimization, and contribute to the design, implementation, and ongoing support of Epic applications.
The EHR Systems Analyst plays a critical role in enabling high-quality patient care through effective technology solutions, ensuring that Epic systems are configured, maintained, and supported to meet the organization's clinical and business objectives.
The ideal candidate has a Bachelor's degree or equivalent experience, with at least 2 years of clinical, healthcare IT, or relevant business experience. Preferred qualifications include at least 3 years of hospital billing or hospital billing claims experience, strong analytical skills, excellent communication, self-starter mindset, and project management experience, along with the ability to quickly gain Epic certification and effectively collaborate with stakeholders.
Minimum $88,000- Midpoint $110,000 - Maximum $132,000, Work Location: Remote within Texas only
Why Us?
The EHR Systems Analyst role offers the opportunity to directly support innovative healthcare technology initiatives that improve patient outcomes and operational efficiency. At UT MD Anderson, employees contribute to meaningful work while benefiting from a collaborative environment that encourages growth, continuous learning, and a healthy work-life balance.
• Employer-paid medical coverage starting day one for employees working 30+ hours/week, plus optional group dental, vision, life, AD&D, and disability insurance.
• Accruals for PTO and Extended Illness Bank, plus paid holidays, wellness, childcare, and other leave options.
• Tuition Assistance Program after six months of service and access to extensive wellness, fitness, and employee resource groups.
• Defined-benefit pension through the Teachers Retirement System, voluntary retirement plans, and employer-paid life and reduced salary protection programs.
Responsibilities
Standards & Testing
• Obtain Epic certification within 180 days of hire and maintain certifications as assigned
• Adhere to standard operating procedures and maintain build and testing standards with SME or governance signoff
• Follow IS division best practices and UT MD Anderson policies, procedures, and standards
• Prepare documentation for implementation of enhancements or new technologies
• Follow documented change control processes
• Perform quality control and testing to ensure technically sound solutions
Build, Content Management & System Configuration
• Implement and prioritize requested system changes or projects while communicating with end users
• Maintain and troubleshoot EHR build components
• Modify Epic content as directed by the project team
• Participate in implementation and optimization efforts with appropriate approvals
• Analyze system configuration with a focus on patient safety
• Perform medium risk and complex system maintenance activities
• Execute routine revisions to meet build metrics
• Provide functional expertise in clinical workflows to optimize system design
• Provide technical expertise in system design and development
Support
• Provide support and problem resolution to customers
• Respond to requests in a timely manner and communicate expectations clearly
• Participate in after-hours application support and downtime procedures
• Develop technical and workflow knowledge of assigned applications
• Facilitate issue resolution with Epic technical support
Liaison, Networking Skills & Business Knowledge
• Collect information on system enhancements and workflow improvements
• Establish and maintain relationships with customers and OneIS partners
• Collaborate with senior analysts to understand technical and business operations
• Attend meetings, participate in workgroups, and serve on committees as needed
OneIS Values & Collaboration
• Promote innovative, quality, and sustainable IT solutions
• Demonstrate integrity, trust, partnership, and commitment to quality
• Build collaborative and productive relationships with stakeholders
• Strive for excellence and continuous improvement while delivering impactful outcomes
EDUCATION

• Required: Bachelor's Degree

WORK EXPERIENCE

• Required: 2 years Clinical, relevant healthcare information technology, or relevant business experience.
• May substitute required education with years of related experience on a one to one basis.
• Preferred: At least 3 years experience in hospital billing, hospital billing claims, hospital coding, strong analytical skills, excellent communication skills, self starter, project management experience.

LICENSES AND CERTIFICATIONS

• Required: EPIC - EPIC Certification within 180 Days

OTHER REQUIREMENTS: Must pass pre-employment skills test as required and administered by Human Resources.
The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition.
This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html