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Mazda Bdc Representative Jobs (NOW HIRING)

Automotive Sales BDC Representative Location: Johnson City Acura Mazda, Johnson City, TN Company Overview: Johnson City Acura Mazda is a leading automotive dealership with a strong reputation for ...

Automotive Sales BDC Representative Location: Johnson City Acura Mazda, Johnson City, TN Company Overview: Johnson City Acura Mazda is a leading automotive dealership with a strong reputation for ...

Automotive Sales BDC Representative Location: Johnson City Acura Mazda, Johnson City, TN Company Overview: Johnson City Acura Mazda is a leading automotive dealership with a strong reputation for ...

Automotive Sales BDC Representative Location: Johnson City Acura Mazda, Johnson City, TN Company Overview: Johnson City Acura Mazda is a leading automotive dealership with a strong reputation for ...

Automotive Sales BDC Representative Location: Johnson City Acura Mazda, Johnson City, TN Company Overview: Johnson City Acura Mazda is a leading automotive dealership with a strong reputation for ...

Service BDC Representative - Royal Moore Mazda, GMC, Buick Royal Moore Mazda, GMC, Buick is looking for a full-time dependable, and detail-oriented Service BDC Representative to join our service team ...

Service BDC Representative - Royal Moore Mazda, GMC, Buick Royal Moore Mazda, GMC, Buick is looking for a full-time dependable, and detail-oriented Service BDC Representative to join our service team ...

Service BDC

Hillsboro, OR ยท On-site

$17/hr

Service BDC Representative - Royal Moore Mazda, GMC, Buick Royal Moore Mazda, GMC, Buick is looking for a full-time dependable, and detail-oriented Service BDC Representative to join our service team ...

Sales BDC

Eugene, OR ยท On-site

Kiefer Mazda is seeking an experienced Sales BDC Representative to join our team. We pride ourselves on providing top-notch service and creating exceptional experiences for our customers.

Sales BDC

Eugene, OR ยท On-site

Kiefer Mazda is seeking an experienced Sales BDC Representative to join our team. We pride ourselves on providing top-notch service and creating exceptional experiences for our customers.

Sales BDC

Eugene, OR ยท On-site

Kiefer Mazda is seeking an experienced Sales BDC Representative to join our team. We pride ourselves on providing top-notch service and creating exceptional experiences for our customers.

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Mazda Bdc Representative information

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How much do mazda bdc representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for mazda bdc representative in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is a Mazda BDC Representative?

A Mazda BDC (Business Development Center) Representative is a customer service and sales support professional who works at a Mazda dealership. Their main role is to handle inbound and outbound calls, respond to online inquiries, schedule appointments, and follow up with potential customers. They serve as a bridge between customers and the sales team, ensuring a smooth and positive experience for anyone interested in Mazda vehicles or services. BDC representatives play a crucial role in increasing dealership sales and customer satisfaction by maintaining effective communication and providing timely information.

What are the key skills and qualifications needed to thrive as a Mazda BDC Representative?

To thrive as a Mazda BDC Representative, you need strong communication skills, sales acumen, and familiarity with automotive products, often supported by a high school diploma or equivalent. Experience with Customer Relationship Management (CRM) software, phone systems, and appointment scheduling tools is typically required. Outstanding customer service, attention to detail, and the ability to handle high call volumes make someone stand out in this position. These skills ensure effective customer engagement, increased sales opportunities, and a positive dealership reputation.

What are some common challenges faced by Mazda BDC Representatives, and how can they be managed effectively?

Mazda BDC Representatives often face challenges such as managing a high volume of inbound and outbound customer inquiries, maintaining accurate records in the CRM, and effectively coordinating with the sales and service teams. To manage these challenges, strong organizational skills, attention to detail, and clear communication are essential. Regular training and collaboration with team members can also help ensure that representatives stay updated on Mazda products and dealership promotions, leading to better customer experiences and successful appointment setting.

What are popular job titles related to Mazda Bdc Representative jobs?

For Mazda Bdc Representative jobs, the most frequently searched job titles are:

Infographic showing various Mazda Bdc Representative job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 64% Physical, 1% Hybrid, and 35% Remote job distribution, with an average salary of $37,575 per year, or $18.1 per hour.

Experienced Service BDC Representative

Huntersville, NC โ€ข On-site

Keffer Mazda
Retailย โ€ขย 1 - 10 employees

$14.50 - $18.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago


Job description

Join the Keffer Mazda Team!Experienced Service BDC Representative

Location: Huntersville, NC

Are you a customer service professional who thrives in a fast-paced environment?

Keffer Mazda is looking for an Experienced Service BDC Representative to join our award-winning team. If you're energetic, organized, and passionate about providing exceptional customer experiences, we want to hear from you!

As the voice of our Service Department, you'll be responsible for building relationships with customers, scheduling service appointments, and ensuring every customer interaction reflects the Keffer Mazda commitment to excellence.

What You'll Do
  • Answer inbound service calls with professionalism and enthusiasm.
  • Schedule and confirm service appointments.
  • Make outbound calls to follow up with customers regarding recommended maintenance and declined services.
  • Contact customers regarding recalls, maintenance reminders, and retention campaigns.
  • Respond promptly to internet leads, text messages, and email inquiries.
  • Work closely with Service Advisors and the Service Manager to maximize shop productivity.
  • Maintain accurate customer information in the dealership CRM.
  • Meet daily, weekly, and monthly appointment and performance goals.
  • Deliver an exceptional customer experience on every interaction.
What We're Looking For
  • Previous automotive Service BDC or dealership service experience is required.
  • Strong communication and phone skills.
  • Positive attitude with a customer-first mindset.
  • Excellent organizational and multitasking abilities.
  • Comfortable working with CRM systems and dealership software.
  • Reliable, self-motivated, and goal-oriented.
  • Professional appearance and demeanor.
What We Offer
  • Competitive hourly pay plus performance bonuses.
  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Paid vacation and holidays.
  • Ongoing training and career advancement opportunities.
  • A positive, team-oriented work environment.
  • Employee discounts on vehicles, parts, and service.
Why Keffer Mazda?

At Keffer Mazda, we believe our people are our greatest asset. We invest in our employees, celebrate success, and create opportunities for growth. If you're looking for a dealership where your hard work is recognized and your career can thrive, we'd love to meet you.

Apply today and become part of one of the area's most respected automotive teams!

Keffer Mazda
Huntersville, North Carolina

Keffer Mazda is an Equal Opportunity Employer and values diversity in the workplace.