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Maximus Csr Jobs in Decatur, GA (NOW HIRING)

Customer Service Representative

Morrow, GA

$15.25 - $20.75/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

Customer Service Representative

Kennesaw, GA · On-site

$14.75 - $20/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Customer Service Rep

Stone Mountain, GA · On-site

$14.50 - $19.75/hr

As a Customer Service Representative you will enjoy flexible scheduling around school, sports and family life! You will work with other team members who have a similar passion for working with ...

Customer Service Rep

Marietta, GA · On-site

$15.25 - $20.50/hr

As a Customer Service Representative you will enjoy flexible scheduling around school, sports and family life! You will work with other team members who have a similar passion for working with ...

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

Customer Service Representative

Morrow, GA

$15.25 - $20.75/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

Customer Service Representative

Riverdale, GA · On-site

$14.50 - $19.75/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

Customer Service Representative

Smyrna, GA · On-site

$15.75 - $21.25/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

Customer Service Representative

Forest Park, GA · On-site

$15.50 - $21/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

Customer Service Representative

Norcross, GA · On-site

$15 - $20.50/hr

Return to Job Search Customer Service Representative 9Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

Customer Service Representative

Atlanta, GA

$15.50 - $21/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

Customer Service Representative

Conyers, GA · On-site

$14 - $19/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

Customer Service Representative

Milton, GA · On-site

$15.25 - $20.75/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

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Maximus Csr information

See Decatur, GA salary details

$9

$18

$26

How much do maximus csr jobs pay per hour?

As of May 31, 2026, the average hourly pay for maximus csr in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Maximus Customer Service Representative (CSR), and why are they important?

To thrive as a Maximus CSR, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is essential. Patience, active listening, and a positive attitude help CSRs excel in assisting a diverse range of customers. These skills ensure efficient, accurate service delivery and contribute to customer satisfaction and organizational success.

What are some common challenges Maximus Customer Service Representatives (CSRs) face, and how can they be addressed?

Maximus CSRs often manage high call volumes and handle inquiries from diverse populations, which can be both rewarding and challenging. A common challenge is navigating complex program information while maintaining a positive and empathetic attitude with callers who may be frustrated or confused. To address these challenges, CSRs receive comprehensive training and ongoing support from team leads and supervisors. Collaboration with colleagues and clear communication within the team also help in sharing knowledge and best practices, making it easier to resolve difficult cases and maintain service quality.

What are Maximus CSRs?

Maximus CSRs, or Customer Service Representatives, are employees who handle customer inquiries, provide information about services, and resolve issues for clients of Maximus, a company that manages government-sponsored programs. These representatives often work in call centers or remotely, assisting people with benefits, healthcare, or other government-related questions. They play a crucial role in ensuring customers receive accurate information and support, helping them navigate complex systems and processes. Maximus CSRs use strong communication skills, patience, and problem-solving abilities to deliver high-quality customer service.

What is the difference between Maximus Csr vs Customer Service Representative?

AspectMaximus CsrCustomer Service Representative
Required CredentialsHigh school diploma, training in healthcare or government programsHigh school diploma or equivalent, customer service skills
Work EnvironmentCall centers, government agencies, healthcare settingsRetail, telecom, banking, call centers
Employer & IndustryPrimarily government and healthcare sectorsVarious industries including retail, telecom, finance
Common Search & ComparisonYesYes

Maximus Csr and Customer Service Representative roles both involve assisting customers, but Maximus Csr typically works within government or healthcare programs requiring specific training. Customer Service Representatives work across diverse industries, often in retail or telecom, with broader customer interaction. The roles share skills but differ in industry focus and work environment.

What are popular job titles related to Maximus Csr jobs in Decatur, GA? For Maximus Csr jobs in Decatur, GA, the most frequently searched job titles are:
What cities near Decatur, GA are hiring for Maximus Csr jobs? Cities near Decatur, GA with the most Maximus Csr job openings:
Infographic showing various Maximus Csr job openings in Decatur, GA as of May 2026, with employment types broken down into 11% Locum Tenens, 11% Full Time, 73% Part Time, and 5% Temporary. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $38,172 per year, or $18.4 per hour.
Customer Service Representative

Customer Service Representative

FYZICAL Therapy and Balance Centers

Alpharetta, GA

$18 - $24/hr

Full-time

Posted 15 days ago


FYZICAL rating

6.2

Company rating: 6.2 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

687th of 864 rated healthcare providers


Job description

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Alpharetta, GA, that is a perfect fit for you!
As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  
This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today!
Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Alpharetta, GA!
We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.
Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities
  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival
Required Skills
  • High school diploma or equivalent
  • Valid driver's license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

What FYZICAL employees say

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