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Massachusetts Gaming Commission Jobs (NOW HIRING)

U.S. Bankruptcy Court - District of CT

$88 - $131/hr

Division members work closely with the State Police Gaming Enforcement Unit assigned to both the Office of the Attorney General and the Massachusetts Gaming Commission, as well as federal, state, and ...

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Massachusetts Gaming Commission information

What is the Massachusetts Gaming Commission?

The Massachusetts Gaming Commission (MGC) is a state agency responsible for regulating and overseeing casino gaming, horse racing, and sports wagering in Massachusetts. Its mission is to ensure the integrity of the gaming industry, promote responsible gambling, and maximize the economic benefits of legalized gaming for the state. The MGC grants licenses, monitors compliance with gaming laws, and works to protect consumers and prevent criminal activity within the industry. Additionally, the Commission supports research, public health initiatives, and community mitigation efforts related to gaming.

What are the main responsibilities of an employee at the Massachusetts Gaming Commission?

Employees at the Massachusetts Gaming Commission (MGC) are typically responsible for regulating and overseeing gaming activities to ensure compliance with state laws and promoting integrity within the industry. This includes conducting investigations, auditing casino operations, issuing licenses, and collaborating with law enforcement agencies. The work environment is collaborative, often involving coordination with other regulatory bodies and internal teams to address complex regulatory challenges. By maintaining strict regulatory standards, MGC employees play a crucial role in protecting public interests and fostering a responsible gaming environment in Massachusetts.

What are the key skills and qualifications needed to thrive as a Massachusetts Gaming Commission agent?

To thrive as a Massachusetts Gaming Commission agent, you need a strong understanding of gaming laws, regulatory compliance, and investigative techniques, typically supported by a relevant degree or law enforcement experience. Familiarity with regulatory databases, surveillance technologies, and case management systems is often required. Attention to detail, integrity, and strong interpersonal skills help agents conduct thorough investigations and interact with stakeholders. These competencies are crucial for upholding fair gaming practices and ensuring the integrity of the gaming industry in Massachusetts.

What is the difference between Massachusetts Gaming Commission vs Massachusetts Gaming Regulatory Analyst?

AspectMassachusetts Gaming CommissionMassachusetts Gaming Regulatory Analyst
CredentialsVaries; often requires regulatory or legal backgroundTypically requires a degree in law, public policy, or related field
Work EnvironmentRegulatory agency overseeing gaming laws and licensingAnalyzes compliance, prepares reports, and supports regulatory decisions
Employer & IndustryState government agency in gaming industryRegulatory department within the gaming industry or government
Common Search/ComparisonRegulatory oversight rolesRegulatory analysis and compliance positions

The Massachusetts Gaming Commission is a regulatory body overseeing gaming operations, licensing, and compliance. In contrast, a Massachusetts Gaming Regulatory Analyst focuses on analyzing regulations, ensuring compliance, and supporting the commission's decisions. While both roles require knowledge of gaming laws, the commission has broader oversight responsibilities, whereas the analyst specializes in detailed regulatory analysis.

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What states have the most Massachusetts Gaming Commission jobs?

States with the most job openings for Massachusetts Gaming Commission jobs include:

What job categories do people searching Massachusetts Gaming Commission jobs look for?

The top searched job categories for Massachusetts Gaming Commission jobs are:

Massachusetts Gaming Commission jobs near you
Infographic showing various Massachusetts Gaming Commission job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 80% In-person, and 20% Hybrid job distribution.

Gaming Agent - Pipeline (Encore Boston Harbor)

Massachusetts Gaming Commission

Everett, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

The Massachusetts Gaming commission seeks to create a pipeline of qualified candidates for potential future opportunities in it's Gaming Agent Division assigned to the Encore Boston Harbor Casino. Under the direction of the Supervising Gaming Agents , the Gaming Agent I reviews the activities of a licensed gaming facility, with a focus on certifying revenue. The individual is responsible for establishing and maintaining professional relationships with the operators and managers of the casinos and maintaining constant communication with Supervisors in their assigned casino. The Gaming Agent I also works closely with federal, state, and local law enforcement agencies. The Gaming Agent I conducts regulatory investigations and prepares complex, detailed reports.
Gaming Agents are assigned a set shift which could be any of the following :
  • Day Shift Gaming Agent | 5am-1pm | 4 days on, 2 days off (rotating days off)
  • Day Shift Gaming Agent | 5am-1pm | 4 days on, 2 days off (rotating days off)
  • Swing Shift Gaming Agent | 12pm-8pm | 4 days on, 2 days off (rotating days off)
  • Swing Shift Gaming Agent | 12pm-8pm | 4 days on, 2 days off (rotating days off)
  • Night Shift Gaming Agent | 8pm-6am | Wednesday-Saturday (Sun., Mon., Tues. off)
  • Night Shift Gaming Agent | 8pm-6am | Saturday-Tuesday (Wed., Thurs., Fri. off)

Duties may include, but are not limited to, the following :
  • Assist Supervising Gaming Agents with the recommendation and creation of polic ies and procedures within the IEB's Gaming Agent unit .
  • Observe operations and records of the casino property including:

    • Monitor activities in the count room and cage for the purpose of monitoring revenue and compliance with regulations and applicable laws

    • Review and audit casino records, including accounting records for the purpose of identifying deficiencies and inconsistencies in casino internal controls
    • Observe the gaming floor for suspicious activity
    • Review slot machine activity for inconsistencies in functionality

  • Track and report on all items reviewe d:

    • Report any instances of noncompliance and participate in IEB investigations into these matters.

    • Cooperate with officers assigned to the Gaming Enforcement Unit and other members of law enforcement as needed on investigations into and prosecution of criminal activity.
    • When necessary, provide testimony in hearings or court proceedings.

  • Listen to concerns and complaints from patrons and members of the public and collaborate with licensees and other gaming officials, and/or law enforcement to resolve those complaints.

Our Benefits :
MA State Retirement Plan (Pension); Tuition Remission for yourself and your spouse to MA Community Colleges and State Universities; Medical, Dental, Vision, Life, and Disability insurance; 12 paid Holidays; Deferred Compensation 457(b) Plan; Flex Spending for Healthcare, Daycare, and Transportation; Three weeks' Vacation to start, three Personal Days and 15 Sick Days per year; Health Insurance Buy-out option.
Qualifications:
  • Strong verbal and written communication skills.
  • Excellent listening skills and the ability to receive instruction from multiple supervisors.
  • Strong organizational skills.
  • Proficient with Microsoft Office applications including Word, Excel, and PowerPoint

Minimum Experience, Education, and Training:
  • High school diploma or equivalent and minimum three years working in an office or casino environment; or a bachelor's degree; or an equivalent of educations and experience.

Salary is commensurate with experience.
The Massachusetts Gaming Commission is responsible for the implementation of the expanded gaming law (Chapter 194 of the Acts of 2011). Under the law, the Commission is tasked with establishing a regulatory framework for the solicitation, licensing, taxation, and oversight of a maximum of three casino licenses and one slots parlor license in Massachusetts.
The successful candidate will be required to pass an extensive background check that includes a full credit check, CORI (Criminal Offender Record Information), fingerprinting, drug screen , and a review of income tax standing with the MA DOR (Dept. of Revenue) and IRS (Internal Revenue Service).
It is the policy of the Massachusetts Gaming Commission and the Commonwealth of Massachusetts to afford equal employment opportunities to all qualified individuals, without regard to their race, color, ancestry, religion, sex, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, gender identity or expression, or any other characteristic or status that is protected by federal, state, or local law.

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