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Marriott Operations Jobs in Minnesota (NOW HIRING)

Marriott International

Events Manager

Minneapolis, MN · On-site

$53K - $62K/yr

... to address operational challenges associated with his/her group. • Performs other duties as assigned to meet business needs. At Marriott International, we are dedicated to being an equal ...

TPI Hospitality

FRONT OFFICE MANAGER

Roseville, MN · On-site

$43K - $45K/yr

Residence Inn by Marriott, Roseville Position: Front Office Manager Pay: 43K to 45K (based on ... Work closely with the General Manager to meet operational goals * Ability to multitask in a fast ...

Marriott International

Engineer III

Bloomington, MN · On-site

$28.14 - $32.65/hr

... operations skills and strong general mechanical ability. Display proficiency in at least three of ... At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all ...

Sheraton Duluth Hotel

Server - Sheraton

Duluth, MN

$11.41/hr

Discounted Marriott hotel room rates for personal travel * Exclusive Friends & Family Marriott ... Maintains specific side-work and ensures the cleanliness and smooth operation of the restaurant

Sherman Associates

Server - Sheraton

Duluth, MN · On-site

$11.41/hr

Discounted Marriott hotel room rates for personal travel * Exclusive Friends & Family Marriott ... Maintains specific side-work and ensures the cleanliness and smooth operation of the restaurant

Sheraton Duluth Hotel

Server - Sheraton

Duluth, MN · On-site

$11.41/hr

Discounted Marriott hotel room rates for personal travel * Exclusive Friends & Family Marriott ... Maintains specific side-work and ensures the cleanliness and smooth operation of the restaurant

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Marriott Operations information

What is the difference between Marriott Operations vs Marriott Front Desk Agent?

AspectMarriott OperationsMarriott Front Desk Agent
Primary RoleOversees hotel operations, including departments like housekeeping, food & beverage, and maintenanceHandles guest check-ins, check-outs, and customer service at the front desk
Required CredentialsHospitality management experience, relevant certifications often preferredHigh school diploma or equivalent; customer service skills
Work EnvironmentManagement setting with oversight of multiple departmentsFront-line customer service in the hotel lobby
Industry UsageUsed for managerial and supervisory roles in hotel operationsFront desk and guest services roles

Marriott Operations roles focus on managing overall hotel functions and staff, requiring broader hospitality experience. In contrast, Marriott Front Desk Agents primarily handle guest interactions and administrative tasks at the front desk. Both roles are essential but differ in scope, responsibilities, and required experience.

What are the key skills and qualifications needed to thrive in Marriott Operations, and why are they important?

To excel in Marriott Operations, you need a background in hospitality management, customer service expertise, and strong organizational skills, often supported by a relevant degree or prior hotel experience. Familiarity with property management systems (such as Marriott's MARSHA), reservation platforms, and basic financial reporting tools is crucial. Outstanding interpersonal communication, adaptability, and problem-solving abilities help you deliver exceptional guest experiences and lead effective teams. These skills ensure smooth hotel operations, high guest satisfaction, and consistent adherence to Marriott’s brand standards.

What is Marriott Operations?

Marriott Operations refers to the management and coordination of day-to-day activities within Marriott International's hotels and resorts. This includes overseeing guest services, housekeeping, food and beverage, front desk, and maintenance to ensure a high standard of quality and guest satisfaction. Operations teams work to uphold Marriott’s brand standards, optimize efficiency, and address guest needs promptly. They also manage staff, budgets, and compliance with health and safety regulations. The goal is to deliver an exceptional experience for every guest while maximizing operational effectiveness.

What are some typical challenges faced by Marriott Operations professionals, and how can they be addressed?

Marriott Operations professionals often navigate challenges such as meeting high guest expectations, coordinating across multiple departments, and adapting to fluctuating occupancy levels. Effective communication and strong organizational skills are essential to ensure smooth operations and guest satisfaction. Proactively collaborating with colleagues in housekeeping, front desk, and maintenance helps address issues quickly. Continuous training and staying updated on Marriott’s service standards also empower operations teams to handle challenges efficiently.
What are popular job titles related to Marriott Operations jobs in Minnesota? For Marriott Operations jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Marriott Operations jobs in Minnesota look for? The top searched job categories for Marriott Operations jobs in Minnesota are:
What cities in Minnesota are hiring for Marriott Operations jobs? Cities in Minnesota with the most Marriott Operations job openings:
Marriott Operations jobs near you
Infographic showing various Marriott Operations job openings in Minnesota as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Front Desk Associate - Sheraton

Sheraton Duluth Hotel

Duluth, MN

$16 - $16.50/hr

Part-time

Life, Retirement

Re-posted 6 days ago

Job description

Love meeting new people and creating great first impressions? Join the Sheraton Duluth Hotel team as a Guest Service Associate (Front Desk Associate)! You'll be at the heart of the guest experience, helping travelers feel welcome from check-in to check-out while delivering the exceptional service Marriott is known for.

Plus, you'll enjoy amazing benefits, including discounted Marriott hotel stays for yourself, exclusive Friends & Family travel discounts, employer-paid life insurance, and a fully vested 401(k) company match program for team members age 21 and older. Turn your passion for hospitality into a rewarding career with perks that take you places!

Schedule: We are currently seeking full-time or part-time availability to cover the following shifts:

- Weekdays & weekends 7 am - 3 pm & 3 pm - 11 pm.

Pay: $16.00 - $16.50/hour. Pay is based on several factors which vary based on position; including experience, skills, and knowledge the selected individual is bringing to the specific job.

This is a Sherman Associates owned Marriott International, Inc franchised location.

Essential Functions

  • Ensures every guest is greeted and Welcomed on arrival
  • Registers and book guests, verifying reservation, address, email address and credit information
  • Proficient on kiosk operations to assist when necessary
  • Answers all inbound calls in a professional manner
  • Has an intimate knowledge of the hotel facilities and the local geographic area
  • Accepts payment for guests' accounts at the time of registration and at checkout
  • Maintains a house bank and make a deposit and accurate report of receipts daily
  • Processes all Retail transactions for the guest
  • Responsible for restocking and assuring overall cleanliness of Retail
  • Issues luggage claims and check guest luggage when requested
  • Takes pride in the overall look and feel of the hotel assuring cleanliness and conditions are at their peak at all times
  • Respectfully listen and respond to guest complaints in an efficient and professional manner
  • Completes additional duties as assigned

Minimum Requirements

  • 1-2 years of experience in a public contact position
  • Customer service experience in the hospitality industry strongly preferred
  • Basic computer knowledge and some knowledge in word, excel, outlook, and internet
  • A passion for the mission, vision, and values of Sherman Associates
  • Schedule may vary due to the specific needs of the hotel