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Marriott Computer Jobs in Virginia (NOW HIRING)

Hotel Spero

FRONT DESK AGENT

Charlottesville, VA

$14.25 - $17.75/hr

Courtyard by Marriott Charlottesville UVA Medical Center is looking for a friendly, professional ... Basic computer skills required. Crestline Hotels & Resorts is an Equal Opportunity Employer ...

Westin Washington Dulles Airport

Night Auditor

Herndon, VA

$15.50 - $20.50/hr

Responsible for check-in, checkout, selling skills, computer operation, telephones, tasks at the ... Marriott Hotels a plus Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All ...

Hotel Spero

FRONT DESK SUPERVISOR

Virginia Beach, VA

$15 - $19.50/hr

If so, the Courtyard by Marriott Virginia Beach Oceanfront South 25th Street has a position for you ... Basic computer skills required. Crestline Hotels & Resorts is an Equal Opportunity Employer ...

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Marriott Computer information

What is the difference between Marriott Computer vs Marriott IT Support Specialist?

AspectMarriott ComputerMarriott IT Support Specialist
Required CredentialsAssociate's or Bachelor's in Computer Science or related fieldCertifications like CompTIA A+, Microsoft Certified
Work EnvironmentHotel IT infrastructure, network management, hardware/software supportEnd-user support, troubleshooting, help desk services
Employer & Industry UsageHospitality industry, hotel chains like MarriottHotel IT departments, hospitality sector

Marriott Computer roles typically focus on managing hotel IT infrastructure, including networks and hardware, requiring technical certifications and computer science knowledge. Marriott IT Support Specialists primarily assist hotel staff and guests with technical issues, emphasizing troubleshooting and help desk support. Both roles are essential in the hospitality industry but differ in scope and daily tasks.

What are popular job titles related to Marriott Computer jobs in Virginia? For Marriott Computer jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Marriott Computer jobs in Virginia look for? The top searched job categories for Marriott Computer jobs in Virginia are:
Marriott Computer jobs near you
Front Desk Agent

Front Desk Agent

Crestline Hotels & Resorts

Charlottesville, VA • On-site

$14.25 - $17.75/hr

Other

This job post has expired today. Applications are no longer accepted.

Crestline Hotels & Resorts rating

7.4

Company rating: 7.4 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

11th of 105 rated hotels

Job description

Front Desk Clerk

Be the first smile our guests see! Courtyard by Marriott Charlottesville UVA Medical Center is looking for a friendly, professional, and service-oriented Front Desk Clerk to join our team. If you enjoy helping people and thrive in a fast-paced environment, this is the perfect opportunity for you!

The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.

Potential career paths include: Front Desk Supervisor, Front Desk Manager, Front Office Manager, Operations Manager, Assistant General Manager, General Manager, Area Vice President of Operations.

Key duties and responsibilities include:

  • Resolve guest complaints, ensuring guest satisfaction.
  • Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  • Maintain positive guest relations at all times.
  • Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities.
  • Obtain assigned bank and ensure accuracy of contracted monies.
  • Keep bank secure at all times.
  • Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
  • Process all guest check-ins.
  • Verify registration card information with the guest.
  • Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.
  • Direct Bell Person to escort guest and transport their luggage to the room.
  • Handle overbooked or walked in guests.
  • Accept and record wake-up call requests.
  • Monitor, send and distribute guest faxes.
  • Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
  • Resolve discrepancies on the room status report with Housekeeping.
  • Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
  • Process all check-outs.
  • Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.

Education and experience required:

  • High School Graduate or General Education Degree (GED).
  • One year previous experience in a similar position in a hotel.
  • Basic computer skills required.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

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