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Marketplace Representative information

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$24.5K

$44.2K

$77K

How much do marketplace representative jobs pay per year?

As of Sep 8, 2026, the average yearly pay for marketplace representative in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is a marketplace representative?

Marketplace Representatives are professionals who facilitate interactions between buyers and sellers on online platforms or marketplaces. Their responsibilities often include assisting customers, resolving disputes, ensuring compliance with marketplace policies, and supporting vendors to optimize their sales. They act as a bridge between the platform, sellers, and buyers to ensure a smooth and satisfactory experience for all parties involved. The role requires strong communication, problem-solving skills, and a good understanding of e-commerce operations.

What skills and qualifications are needed to be a marketplace representative?

To thrive as a Marketplace Representative, you need strong sales acumen, customer service abilities, and a good understanding of online commerce platforms, often supported by a degree in business or related fields. Familiarity with e-commerce systems like Shopify, Amazon Seller Central, CRM tools, and data analytics software is typically required. Excellent communication, problem-solving skills, and adaptability help you effectively address client needs and resolve marketplace issues. These competencies are essential to drive customer satisfaction, boost sales, and maintain positive vendor relationships in competitive online environments.

How does a marketplace representative collaborate with sellers and internal teams to resolve listing or transaction issues?

Marketplace Representatives play a vital role in ensuring smooth interactions between sellers, buyers, and the platform. They frequently communicate with sellers to clarify product listings, resolve disputes, and assist with onboarding or compliance questions. Collaboration with internal departments—such as customer support, compliance, and technical teams—is common to investigate complex issues, implement solutions, and relay feedback. This cross-functional approach not only helps resolve problems efficiently but also fosters a supportive environment for both sellers and internal stakeholders.

What are popular job titles related to Marketplace Representative jobs?

For Marketplace Representative jobs, the most frequently searched job titles are:

Marketplace Representative jobs near you
Infographic showing various Marketplace Representative job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $44,219 per year, or $21.3 per hour.

Inside Sales Manager - Marketplace

Austin, TX • On-site

Ritchie Bros.
Machinery Manufacturing • 5 - 10K employees
Learn more about Ritchie Bros.external

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Ritchie Bros. Auctioneers rating

7.5

Company rating: 7.5 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

5th of 19 rated auctioneers

Job description

Lead, inspire, and elevate a high-performing Inside Sales team focused on connecting buyers with the heavy equipment they need to succeed. As the Inside Sales Manager, you'll drive team performance through hands-on coaching, data-driven decision making, and continuous process improvement.

In this role, you'll oversee a team of Inside Sales Representatives responsible for prospecting, nurturing buyer relationships, and converting opportunities into revenue. You'll play a critical role in developing talent, optimizing sales effectiveness, forecasting results, and ensuring a best-in-class buyer experience.

We're looking for a collaborative, results-oriented leader who thrives in a fast-paced sales environment, enjoys mentoring others, and is passionate about achieving ambitious growth goals while fostering operational excellence.

RB Global (NYSE: RBA)


RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.


The company's marketplace brands include Ritchie Bros., the world's largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global's portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers' management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.


RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company's 401k plan and RB Global will match 100% for the first 4% contributed.  Employees will also receive 15 days of PTO each year.

  • Experience using CRM platforms such as Salesforce
  • Experience leading and coaching Sales Representatives
  • Excellent communication and cross-functional collaborations kills
  • Manage a team of 6-10 Inside Sales Representatives focused on prospecting and buyer conversion
  • Lead daily standups, weekly pipeline reviews, and monthly performance check-ins Provide individualized coaching to improve rep productivity, win rates, and sales acumen
  • Monitor call/email activity, adherence to sales process, and CRM hygiene
  • Set daily, weekly, and monthly performance targets in alignment with company GTV and revenue goals
  • Track KPIs such as lead-to-opportunity rate, talk time, response time, and conversion rates
  • Partner with marketing and operations to optimize lead quality and sales enablement tools
  • Conduct regular audits of rep activity and effectiveness to drive continuous improvement
  • Ensure reps follow best practices in CRM (HubSpot/Salesforce) for lead management and buyer engagement
  • Collaborate cross-functionally to identify bottlenecks and implement scalable solutions

What Ritchie Bros. Auctioneers employees say

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