ZipRecruiter

Log In

1

Marketplace Representative Jobs (NOW HIRING)

Musician's Friend

Marketplace Representative

Draper, UT

$35K - $40K/yr

The Marketplace Representative assists customers across our multiple partner marketplace platforms with the execution, facilitation, and follow up care of their orders. Essential Duties ...

Sbhonline

$60 - $80/hr

The ideal candidate is analytical, organized, and comfortable working closely with internal teams and marketplace representatives to improve listings, expand marketplace presence, and support overall ...

EmblemHealth

Marketplace Sales Representative

New York, NY · On-site

$65K - $85K/yr

Qualifications • 2 years of college or relevant work experience preferred • 4+ years of experience in Medicaid, Essential Plan, QHP or CHP sales and or Marketplace • Good standing as CAC • 4 ...

The Vitamin Shoppe

Manager, Marketplace

Secaucus, NJ · On-site

Overview The Marketplace Manager is responsible for driving growth, profitability, and marketplace ... Human Resources representative. We will not allow any form of retaliation against Health ...

APPTS

Marketplace Operations

Los Angeles, CA · On-site

We're looking for a Marketplace Operations Manager to help us build and manage the marketplace as we grow. Role: * Manage the onboarding of businesses onto APPTS * Work with businesses to make sure ...

Edward Don & Company

Marketplace Manager

Pacific City, OR · On-site

$65K - $75K/yr

Marketplace Manager is accountable for managing all ordering, receiving, organization, quality ... Ensure that all prices are monitored and that the correct product is being represented in inventory ...

next page

Showing results 1-20

All JobsBusiness JobsSales JobsMarketplace Representative Jobs

Marketplace Representative information

See salary details

$24.5K

$44.2K

$77K

How much do marketplace representative jobs pay per year?

As of Sep 8, 2026, the average yearly pay for marketplace representative in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What is a marketplace representative?

Marketplace Representatives are professionals who facilitate interactions between buyers and sellers on online platforms or marketplaces. Their responsibilities often include assisting customers, resolving disputes, ensuring compliance with marketplace policies, and supporting vendors to optimize their sales. They act as a bridge between the platform, sellers, and buyers to ensure a smooth and satisfactory experience for all parties involved. The role requires strong communication, problem-solving skills, and a good understanding of e-commerce operations.

What skills and qualifications are needed to be a marketplace representative?

To thrive as a Marketplace Representative, you need strong sales acumen, customer service abilities, and a good understanding of online commerce platforms, often supported by a degree in business or related fields. Familiarity with e-commerce systems like Shopify, Amazon Seller Central, CRM tools, and data analytics software is typically required. Excellent communication, problem-solving skills, and adaptability help you effectively address client needs and resolve marketplace issues. These competencies are essential to drive customer satisfaction, boost sales, and maintain positive vendor relationships in competitive online environments.

How does a marketplace representative collaborate with sellers and internal teams to resolve listing or transaction issues?

Marketplace Representatives play a vital role in ensuring smooth interactions between sellers, buyers, and the platform. They frequently communicate with sellers to clarify product listings, resolve disputes, and assist with onboarding or compliance questions. Collaboration with internal departments—such as customer support, compliance, and technical teams—is common to investigate complex issues, implement solutions, and relay feedback. This cross-functional approach not only helps resolve problems efficiently but also fosters a supportive environment for both sellers and internal stakeholders.

What are popular job titles related to Marketplace Representative jobs?

For Marketplace Representative jobs, the most frequently searched job titles are:

Marketplace Representative jobs near you
Infographic showing various Marketplace Representative job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $44,219 per year, or $21.3 per hour.

Marketplace Representative

The Guitar Center Company

Draper, UT • On-site

$35K - $40K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 hours ago

Guitar Center rating

6.0

Company rating: 6.0 out of 10

Based on 179 frontline employees who took The Breakroom Quiz

375th of 740 rated retailers

Job description

The Marketplace Representative assists customers across our multiple partner marketplace platforms with the execution, facilitation, and follow up care of their orders.
Essential Duties, Responsibilities:
Major responsibilities of the position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily and be committed to Mission "Provide world class customer experience, attract and retain the best people and achieve superior results." Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties, assignments and specific projects may be assigned at the discretion of management.
  • Communicate to marketplace customers by messaging platform, email, and phone concerning orders, returns, shipments, and products."
  • Interpret, translate, explain, and provide applicable, accurate, and appropriate information with respect to products, services, policy, procedure, account status, marketing promotions and campaigns, and explaining billing and shipping details. Summarize every interaction to prevent repeat contacts or cancellations. Adhere to quality standards, meeting sales and performance goals set by management.
  • Promote, recommend, and sell Musical products and services utilizing consultative selling techniques to maximize customer satisfaction and results for new and existing orders.
  • Practice continuous quality control in the processing of all customer orders to prevent any problems during order fulfillment. Meet/exceed all performance expectations including products sales, add-on sales, call handling metrics, and quality standards.
  • Stay informed of current policies/procedures, competitive offers, and products in order to position company products/services in a confident manner.
  • Manage product listings across multiple marketplace websites-
  • Articulate the advantages of our company over the competition.
  • Additional duties as assigned.

Experience:
  • High School diploma or GED required.
  • One to three years of customer service or sales experience required.
  • Ability to operate a computer and type 30 WPM.
  • Demonstrated ability to Think Customer First, plan and work independently.
  • Proven ability to handle customer concerns and escalated issues in a professional manner.
  • Ability to ask probing questions and correctly identify customer needs.
  • Self-motivated, upbeat, and with a high energy level.
  • Strong customer focus, team player and strong work ethics.

Why Guitar Center? Here's just some of the rewards:
For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
Love this gig and want to apply?
Send your resume and cover letter today along with salary expectations!
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request a reasonable accommodation by sending an email to recruiting@guitarcenter.com.
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

What Guitar Center employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Guitar Center logo

About Guitar Center

Sourced by ZipRecruiter

The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The Guitar Center Company operates through several business divisions. Guitar Center is the world's largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290 stores across the United States. 2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Westlake Village, CA, US

Year founded

1964

View All Guitar Center Jobs

Apply