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Marketplace Manager Jobs in Rochester, NY (NOW HIRING)

Honeoye Falls Marketplace

Customer Service Desk

Mendon, NY · On-site

$18 - $20/hr

... management practices including recruitment and hiring practices, appraisal systems, promotions, training, and career development programs. Honeoye Falls Marketplace and Mendon Meadows will make ...

JCPenney

Cashier - Marketplace Mall

Rochester, NY · On-site

$11.50 - $15.75/hr

Utilizes Point of Sale on Mobile Warrior device to support line management. \t * General Operations - Assists with Omnichannel efforts as needed. Assists with recovery, put backs and fitting room ...

Honeywell

Product Management Lead

Pittsford, NY · On-site

$141K - $176K/yr

Marketplace management * HON ontology definition & scope * Billing platform (Zoura) roadmap and execution with IT team * Develop and implement product strategies that align with business objectives ...

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All JobsMarketplace JobsMarketplace Manager JobsMarketplace Manager Jobs in Rochester, NY

Marketplace Manager information

See Rochester, NY salary details

$28.1K

$61.8K

$112K

How much do marketplace manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for marketplace manager in Rochester, NY is $61,826.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,400.00 and $68,100.00 per year, depending on experience, location, and employer.

What is a marketplace manager?

Marketplace Managers are professionals responsible for overseeing and optimizing the operations of an online marketplace, such as Amazon, eBay, or a company's own e-commerce platform. Their duties typically include managing product listings, coordinating with sellers or vendors, analyzing sales data, and implementing strategies to increase sales and customer satisfaction. They also ensure that the marketplace complies with relevant policies, maintains quality standards, and provides a seamless experience for buyers and sellers. Marketplace Managers often collaborate with marketing, sales, and customer service teams to achieve business goals.

What are some common challenges marketplace managers face when balancing the needs of buyers and sellers on a platform?

Marketplace Managers often navigate the delicate balance between ensuring a seamless experience for buyers and supporting sellers to be successful. Challenges can include managing disputes, ensuring product quality, and maintaining fair policies that encourage trust on both sides. Additionally, they work closely with customer service, product, and marketing teams to optimize user satisfaction and marketplace performance, requiring strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a marketplace manager, and why are they important?

To thrive as a Marketplace Manager, you need a solid background in e-commerce operations, analytics, and digital marketing, often supported by a relevant degree or experience in online retail. Familiarity with marketplace platforms like Amazon, eBay, or Shopify, as well as tools such as Google Analytics and inventory management systems, is typically required. Strong negotiation, communication, and problem-solving skills help you build relationships with vendors and address marketplace challenges effectively. These skills are crucial for optimizing sales, ensuring smooth marketplace operations, and driving business growth in a competitive digital environment.

What is the difference between Marketplace Manager vs E-commerce Specialist?

AspectMarketplace ManagerE-commerce Specialist
Primary FocusOversees online marketplace operations, vendor relationships, and platform performanceManages online store sales, product listings, and digital marketing strategies
Required SkillsMarketplace platform knowledge, vendor management, analyticsProduct listing, SEO, digital marketing, sales optimization
Work EnvironmentTypically in e-commerce or retail companies managing multiple marketplacesOften in online retail or brand companies focusing on individual e-commerce sites

While both roles operate within the e-commerce industry, a Marketplace Manager primarily manages multiple online marketplaces and vendor relationships, whereas an E-commerce Specialist focuses on individual online store sales and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.

What are the duties of a Marketplace Manager?

A Marketplace Manager oversees the operation and performance of online marketplace platforms, including managing vendor relationships, optimizing product listings, monitoring sales metrics, and ensuring customer satisfaction. They often use tools like analytics software and require strong organizational and communication skills to coordinate between sellers and buyers effectively.

What are the most commonly searched types of Marketplace jobs in Rochester, NY?

The most popular types of Marketplace jobs in Rochester, NY are:

What job categories do people searching Marketplace Manager jobs in Rochester, NY look for?

The top searched job categories for Marketplace Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Marketplace Manager jobs?

Cities near Rochester, NY with the most Marketplace Manager job openings:

Marketplace Manager jobs near you
Infographic showing various Marketplace Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $61,826 per year, or $29.7 per hour.

Marketplace Facilitated Enroller 1

w3r Consulting

Fairport, NY • On-site

Contractor

Medical

This job post has expired today. Applications are no longer accepted.

Job description

Summary Description:
This position educates and assists with the enrollment and recertification process for On and Off Marketplace health insurance products, including Child Health Plus (CHP), Medicaid Managed Care (MA/MMC), Essential Plan (EP) and the Individual Market; Qualified Health Plan (QHP). In addition, this role requires business development/outreach skills geared toward driving education and awareness targeting small businesses, community agencies, groups and events contributing to increased retention and growth in membership. Essential Resource Responsibilities /
Accountabilities:
All Levels
  • Establishes trusted relationships, educates on product portfolio and marketing efforts and value add health plan provides within assigned territory:
  • Community influencers, local agencies/community events, health fairs, grass roots community-based organizations and efforts
  • Proactively reaches out to local businesses within assigned territory to educate and increase awareness of heath care offerings, state regulations and the client/Univer brand
  • Participates in department business strategy sessions; provides input from customers point of view & competitive intelligence on the street
  • Customer Assistor
  • Collects/reviews family income and household information used to determine eligibility for above named product portfolio including Adjusted Premium Tax Credit (APTC) and Cost Sharing (CS) for individuals and families
  • Assists individuals and families with securing and providing required documentation to demonstrate age, residency, and income as is required by the Marketplace
  • Communicates health insurance program options, fundamentals of all the health insurance products, benefits, and associated costs based on analysis of the applicant's situation
  • Improves customer retention through on-boarding best practices defined as part of the assistor process. Acts as member advocate for the individual to the Marketplace. Applies the rules and regulations of the marketplace to the individual situation and provides open communication on application process between the parties
  • Reads, interprets and applies the Marketplace Facilitated Enroller (MFE) Training Manual rules and regulations when dealing with current or potential members
  • Communicates application and eligibility requirements in more than one language
  • Calculates and compares financial information as is required in the enrollment process. Included in this requirement is the ability to recognize tax return information and 3 months financial statements for self-employed
  • Interprets a variety of complex instructions from the MFE Training Manual to assist applicants
  • Provides critical assessment and analysis which effects insurance enrollment for families and children
  • Presents all aspects of eligibility, enrollment and available products to community audiences- Meets with applicants in locations that have additional MFE resource backup
  • Attends annual NYSDOH regional fall enrollment events; staying abreast of new information for upcoming annual enrollment
  • Backs up team members as appropriate: vacations, last minute appointment schedule changes involving customers, outreach events, etc

Minimum Resource Qualifications:
All Levels
  • High School Diploma plus 1-2 year experience preferably in MFE, customer service, or sales role.
  • Associate's Degree preferred
  • New York State MFE training and certification is required within 3 months of hire
  • Ability to work independently without close supervision; be detail oriented and have excellent organizational skills
  • Thorough knowledge of Child Health Plus, Essential Plan, Medicaid/Medicaid Managed Care and the Individual Market (Qualified Health Plans) products
  • Ability to evaluate member needs and research a situation to completion
  • Ability to identify and manage enrollment barriers encountered by the applicant and works with the applicant and the marketplace to resolve enrollment issues
  • Demonstrated ability to present to organizations within the community regarding rules and regulations of the health insurance mandate, the enrollment process and available products
  • Must keep abreast of developments relevant to the function by attendance at meetings, seminars, workshops, etc., and as necessary, independent study
  • Knowledge of MS office, (Word, Excel, Access), Lotus Notes (calendar, email), GoldSNAP client relationship management (CRM) tool and other technical applications as appropriate
  • Must display excellent communication skills and have good member and public contact capabilities
  • Ability to handle confidential information with discretion
  • Ability to utilize meeting best practices while facilitating weekly staff meeting on a rolling schedule amongst entire team
  • Ability to promote safety and good housekeeping for employees within the work area
  • Demonstrated understanding of math basic including: adding, subtracting, multiplying, dividing, rounding, and using all units of measure
  • Demonstrates poise with non-verbal and verbal forms of communication with culturally diverse populations
  • Demonstrate sensitivity when obtaining required personal and confidential information including social security number, income, household composition, and immigrant status
  • Must have the ability to travel
  • Bi-Lingual communications preferred

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