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Marketing Operations Manager Jobs in Chelsea, MA

Vrtx

Marketing Operations Manager

Boston, MA · On-site

$120K - $180K/yr

Manager, Marketing Operations Position Summary The Marketing Operations Manager serves as the lead and subject matter expert for assigned Communications Review Committee (CRC) team(s), supporting the ...

Tiugo

Senior Marketing Operations Manager

Boston, MA · Remote

... Operations * Web analytics and tagging (GA4, Google Tag Manager) and the reporting built on that data, in partnership with established analytics contractor * Supporting campaign ops and marketing ...

Tiugo

Senior Marketing Operations Manager

Boston, MA · On-site

... Operations * Web analytics and tagging (GA4, Google Tag Manager) and the reporting built on that data, in partnership with established analytics contractor * Supporting campaign ops and marketing ...

Tiugo

Senior Marketing Operations Manager

Boston, MA · On-site +1

... Operations * Web analytics and tagging (GA4, Google Tag Manager) and the reporting built on that data, in partnership with established analytics contractor * Supporting campaign ops and marketing ...

Tiugo

Senior Marketing Operations Manager

Boston, MA · Remote

... Operations * Web analytics and tagging (GA4, Google Tag Manager) and the reporting built on that data, in partnership with established analytics contractor * Supporting campaign ops and marketing ...

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Marketing Operations Manager information

See Chelsea, MA salary details

$23.4K

$110.2K

$191.2K

How much do marketing operations manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for marketing operations manager in Chelsea, MA is $110,214.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,200.00 and $137,500.00 per year, depending on experience, location, and employer.

What is a marketing operations manager?

A marketing operations manager supervises marketing department staff to maintain productivity and smooth operations. Unlike a marketing project manager who focuses on a particular marketing campaign, a marketing operations manager oversees the overall marketing department and ensures the staff meets their goals. Job duties include evaluating market trends to develop new marketing strategies, creating department goals, delegating project tasks to employees, and training new marketing employees. Qualifications for this career include a bachelor’s or master’s degree in marketing, business administration, or a related field, extensive marketing experience, and leadership skills.

What are the key skills and qualifications needed to thrive as a marketing operations manager?

To thrive as a Marketing Operations Manager, you need expertise in marketing strategy, data analysis, project management, and a bachelor’s degree in marketing or a related field. Familiarity with marketing automation platforms (like HubSpot or Marketo), CRM systems, and analytics tools is typically required, along with certifications such as Salesforce or Google Analytics. Strong organizational skills, attention to detail, and effective communication help drive cross-functional collaboration and process optimization. These skills ensure seamless marketing execution, data-driven decision-making, and alignment between marketing initiatives and overall business objectives.

What are some common challenges faced by marketing operations managers when aligning marketing technology with organizational goals?

Marketing Operations Managers often encounter challenges when ensuring that marketing technology stacks effectively support broader business objectives. Integrating new tools with existing systems, maintaining data accuracy across platforms, and securing buy-in from cross-functional teams can be complex. Additionally, staying updated with rapidly evolving marketing technologies while balancing cost and utility requires ongoing attention. Successful Marketing Operations Managers proactively communicate with stakeholders, regularly evaluate tech performance, and foster a culture of continuous improvement to address these hurdles.

What is the difference between Marketing Operations Manager vs Marketing Coordinator?

AspectMarketing Operations ManagerMarketing Coordinator
ResponsibilitiesOversees marketing processes, technology, data analysis, and team coordinationSupports marketing campaigns, manages schedules, and assists with content creation
Required SkillsProject management, data analysis, marketing technology proficiencyCommunication, organization, basic marketing knowledge
Work EnvironmentStrategic planning, cross-department collaborationExecution-focused, campaign support
Common CertificationsHubSpot, Google Analytics, PMP (optional)None typically required

The Marketing Operations Manager focuses on optimizing marketing processes and technology, while the Marketing Coordinator handles campaign support and execution. Both roles are essential but differ in scope and strategic involvement.

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Marketing Operations Manager jobs near you
Infographic showing various Marketing Operations Manager job openings in Chelsea, MA as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $110,214 per year, or $53 per hour.

Marketing Operations Manager

Boston, MA • On-site

Vertex Pharmaceuticals
Biotechnology Research and Development • 1 - 5K employees

6.5

Company rating: 6.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

78th of 86 rated pharmaceutical

Good training

Learn new skills

Learn more about Vertex Pharmaceuticalsexternal

$120K - $180K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Job Description
Manager, Marketing Operations
Position Summary
The Marketing Operations Manager serves as the lead and subject matter expert for assigned Communications Review Committee (CRC) team(s), supporting the efficient and compliant review, approval, production, and distribution of branded and non-branded communications. This role partners closely with business stakeholders, agency partners, and cross-functional reviewers to help ensure materials move through the promotional review process in a timely, well-coordinated, and effective manner.
In addition to leading planning, forecasting, and review operations for assigned CRC team(s), this individual is responsible for generating performance insights, leading quarterly business reviews, and driving continuous improvement initiatives that enhance efficiency, transparency, and stakeholder experience.
Key Responsibilities
  • Serve as the lead and subject matter expert for assigned CRC team(s).
  • Act as the primary point of contact for business stakeholders, agency partners, and cross-functional reviewers.
  • Lead CRC planning and execution, including submission strategy, timelines, review schedules, and milestone tracking.
  • Own weekly forecasting meetings and partner with the business on submission timing, prioritization, throughput, and resource alignment.
  • Identify volume trends, planning risks, and capacity considerations, and work with stakeholders to align timing and expectations.
  • Track major multi-piece initiatives through completion to support pull-through and achievement of target dates for use.
  • Provide guidance on review requirements, workflow routing, and submission readiness for promotional, educational, and training materials.
  • Oversee the end-to-end review lifecycle for assigned materials to ensure quality execution and adherence to internal processes.
  • Ensure final approved materials and related workflow records are complete, accurate, and appropriately archived.
  • Serve as an operational expert for Veeva Vault PromoMats or equivalent review platforms.
  • Facilitate OPDP submission requirements and related documentation needs, as applicable.
  • Lead quarterly business reviews for assigned CRC team(s), including development and presentation of performance metrics, trend analysis, and actionable insights.
  • Lead continuous improvement initiatives and cross-functional projects to improve efficiency and execution within assigned CRC responsibilities.
  • Develop tools, templates, and process documentation that support consistency and operational excellence.
  • May mentor, train, or provide day-to-day guidance to less experienced team members.

Education and Experience
  • Bachelor's degree in Communications, Marketing, Advertising, or a related field.
  • 5+ years of relevant experience in marketing communications, operations, advertising, medical communications, publishing, or related functions; or the equivalent combination of education and experience.
  • Experience working in a regulated, cross-functional environment.
  • Experience with electronic review systems such as Veeva Vault PromoMats or equivalent.

Preferred Qualifications
  • Pharmaceutical or biopharmaceutical industry experience.
  • Experience supporting promotional review or commercial content operations.
  • Experience leading cross-functional projects, forecasting activities, or process improvement efforts.
  • Familiarity with OPDP submission requirements.

Knowledge and Skills
  • Strong knowledge of CRC and commercial content review processes in a regulated environment.
  • Demonstrated subject matter expertise within assigned CRC team(s).
  • Strong planning, forecasting, and workload management capabilities.
  • Experience developing and interpreting performance metrics, trends, and operational insights for assigned CRC team(s).
  • Strong project management and organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
  • Excellent communication, collaboration, and stakeholder management skills.
  • Ability to influence across functions and drive alignment without direct authority.
  • Strong attention to detail and follow-through.
  • Ability to identify process gaps and implement practical improvements.

Pay Range:
$120,000 - $180,000
Disclosure Statement:
The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.
At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.
Flex Designation:
Hybrid-Eligible Or On-Site Eligible
Flex Eligibility Status:
In this Hybrid-Eligible role, you can choose to be designated as:
1. Hybrid: work remotely up to two days per week; or select
2. On-Site: work five days per week on-site with ad hoc flexibility.
Note: The Flex status for this position is subject to Vertex's Policy on Flex @ Vertex Program and may be changed at any time.
#LI-Hybrid
Company Information
Vertex is a global biotechnology company that invests in scientific innovation.
Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com

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