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Marine Service Writer Jobs (NOW HIRING)

PALFINGER is searching for a Marine Service Technician to work at our Portsmouth, VA location. We ... Clear communication skills and proficiency in English, both written and verbal. _____ What We Offer:

Service Advisor

Pompano Beach, FL · On-site

$60K - $80K/yr

Greet customers and assess their marine service and repair needs * Write detailed service orders and communicate issues clearly to technicians * Provide accurate estimates for repairs, maintenance ...

We are seeking a hands-on expert to perform repair, maintenance and service on critical marine ... Fluent in both written and spoken English Why MacGregor? Our people are behind every success.

Service Manager

Saint Marks, FL · On-site

$75K - $85K/yr

... our marine service department. The Service Manager will oversee daily operations, manage technicians and service writers, ensure exceptional customer service, drive department profitability, and ...

We are seeking a hands-on expert to perform repair, maintenance and service on critical marine ... Fluent in both written and spoken English Why MacGregor? Our people are behind every success.

Marine Service Advisor

Elkhorn, WI · On-site

$20 - $30/hr

Service Writing experience. * Attention to detail. * Ability to listen intently to the customer ... Have previous Marine Industry related Service Advisor experience. * Understands the ins and outs of ...

$27 - $35/hr

Service Writing experience. * Attention to detail. * Ability to listen intently to the customer ... Have previous Marine Industry related Service Advisor experience. * Understands the ins and outs of ...

Service Writing experience. * Attention to detail. * Ability to listen intently to the customer ... Have previous Marine Industry related Service Advisor experience. * Understands the ins and outs of ...

Marine Service Advisor

WI · On-site

$27 - $35/hr

Service Writing experience. * Attention to detail. * Ability to listen intently to the customer ... Have previous Marine Industry related Service Advisor experience. * Understands the ins and outs of ...

Marine Service Advisor

Elkhorn, WI · On-site

$20 - $30/hr

Service Writing experience. * Attention to detail. * Ability to listen intently to the customer ... Have previous Marine Industry related Service Advisor experience. * Understands the ins and outs of ...

... RV, marine, automotive, commercial vehicle and building products industries. We combine our ... Summary/Objective: A service writer provides a connection between a customer and service ...

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Marine Service Writer information

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$11

$24

$42

How much do marine service writer jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for marine service writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What are Marine Service Writers?

Marine Service Writers are professionals who act as the liaison between customers and the marine service department. They are responsible for understanding customers' service needs for boats or marine equipment, preparing work orders, estimating costs, scheduling service, and ensuring clear communication between technicians and clients. Their role is crucial to ensuring customer satisfaction and efficient workflow within marinas or marine repair shops. Marine Service Writers need strong organizational and communication skills, as well as a solid understanding of marine systems and equipment.

What are the key skills and qualifications needed to thrive as a Marine Service Writer, and why are they important?

To thrive as a Marine Service Writer, you need strong knowledge of marine equipment and repair processes, excellent organizational skills, and often a background in marine service or related technical fields. Familiarity with service management software, scheduling systems, and sometimes manufacturer certification programs is typically required. Exceptional customer service, attention to detail, and effective communication skills set outstanding Marine Service Writers apart. These competencies ensure accurate service documentation, efficient workflow, and positive client experiences, which are crucial for customer satisfaction and business success.

What is the difference between Marine Service Writer vs Marine Service Technician?

AspectMarine Service WriterMarine Service Technician
CredentialsCustomer service skills, knowledge of marine products, sometimes certifications in marine systemsTechnical certifications, marine mechanic licenses, technical training
Work EnvironmentFront desk, customer interaction, office and service baysWorkshop, repair bays, hands-on technical work
Employer & Industry UsageMarinas, boat dealerships, repair shopsMarine repair shops, dealerships, manufacturing facilities
Search & Comparison IntentUnderstanding roles, customer service, sales supportTechnical skills, repair procedures, certifications

The Marine Service Writer primarily handles customer interactions, documentation, and service orders, focusing on communication and administrative tasks. In contrast, the Marine Service Technician performs hands-on repairs and maintenance of marine engines and systems. Both roles are essential in the marine industry but differ in their responsibilities and skill sets.

What are some common challenges Marine Service Writers face when coordinating between customers and marine technicians?

Marine Service Writers often encounter challenges in managing communication between customers and marine technicians, especially when explaining technical repairs in layman's terms or balancing customer expectations with realistic timelines. They must accurately document customer concerns, translate them into work orders, and ensure all parties are informed about progress and any unexpected issues. Additionally, they frequently manage multiple service requests simultaneously, requiring strong organizational and multitasking skills to keep operations running smoothly and maintain customer satisfaction.
More about Marine Service Writer jobs
Who are the top companies hiring for Marine Service Writer jobs? The top employers for Marine Service Writer jobs are:
What states have the most Marine Service Writer jobs? States with the most job openings for Marine Service Writer jobs include:
What job categories do people searching Marine Service Writer jobs look for? The top searched job categories for Marine Service Writer jobs are:
Infographic showing various Marine Service Writer job openings in the United States as of May 2026, with employment types broken down into 8% Full Time, and 92% Part Time. Highlights an 51% Physical, 2% Hybrid, and 47% Remote job distribution, with an average salary of $50,519 per year, or $24.3 per hour.

Marine Service Technician (Entry Level)

Summit Fire & Security

Waipahu, HI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Summit Fire & Security rating

7.5

Company rating: 7.5 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

23rd of 100 rated security


Job description

JOB SUMMARY:

The purpose of the Marine Service Technician Trainee is to inspect, service and install fire systems and associated equipment in marine settings.

ESSENTIAL JOB DUTIES:

  • Assist Marine Service Technicians with inspecting, servicing, and installing fire protection and life safety systems, ensuring compliance with applicable codes, regulations, and manufacturer requirements.
  • Utilize tools and test equipment such as power tools, wrenches, and drills to perform assigned tasks.
  • Inspect, service, troubleshoot, identify defective components, repair or replace damaged components under direct supervision of an experienced Marine Service Technician.
  • Communicate with internal and external customers in a professional manner.
  • Required to be punctual to required work locations and complete scheduled projects in timely manner.
  • Use Field Service software to track work orders, materials needed, time on job, etc.
  • Complete accurate and thorough documentation for all work orders.
  • Understand and adhere to all relevant codes, regulations, and safety standards.
  • Follow SFS's Safety Program, including Hazardous Communication policies and procedures.
  • Be placed in on-call status as required by location to handle emergency service requests.
  • Periodically attend seminars or similar education/training sessions to stay abreast of latest technology, codes, and standards changes.
  • Be fluent in operations and service of equipment as per manufacturers training.
  • Participate in weekly Toolbox talks.
  • Must know where all related safety documentation is at all times on each project.
  • Communicate with internal and external customers in a professional manner.
  • Successful completion of Summit's Marine Approved Service Technician (M.A.S.T.) program.
  • Other duties may be assigned.

QUALIFICATIONS

The qualifications listed below are representative of the elements required to perform the job successfully,however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications.

Education, Training, Certifications:

  • HS Diploma or equivalent, required.

Experience, Knowledge, Skill Requirements:

  • 0-1 years Fire Life Safety Industry experience, specifically in Fire and Security Equipment in marine applications is an advantage, preferred.

Communication Skills:

  • Must have the ability to effectively read, write and communicate in English with employees and customers.

Systems and Software Skills:

  • 1+ years of professional computer skills.

Other Qualifications:

  • Valid driver's license with acceptable driving record required.
  • Must be able to comply with SFS's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement
  • Must be able to travel 90% of the time, locally.

PHYSICAL & WORK ENVIRONMENT REQUIREMENTS

Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties.

Physical Requirements:

While performing the duties of this job, the employee is frequently required to work on board in-water vessels, bend, ascend and descend step stools, ladders and stairs, kneel, lift <50lbs, reach above and below shoulders, stand and walk for extended periods of time.
Employee is required to see in color, close and far distances, peripheral, depth, and adjust focus.
Employee will occasional be required to balance, crouch, drive, kneel, lift >50lbs, sit, stoop, twist, and work at heights.

Work Environment:

Frequent local travel and occasional regional and non-regional travel is required.
Employee will frequently be required to work inside and outside in hot/cold temperatures and be exposed to loud noises, cramped quarters, dust, fumes and odors, standing on hard surfaces, and electrical hazards frequently.
Employees will occasionally be exposed to chemicals, moving machinery, uneven and slippery surfaces.
Employee must consistently wear all appropriate personal protective equipment, as required by company safety policies.

We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer.
While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.

#LI-BB1

Are you interested in working for the nation's leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Fire & Security may be right for you! 

Summit Fire & Security, a subsidiary of SFP Holding, Inc. (Summit Companies), is a full-service provider for fire detection, suppression, and security with a full suite of capabilities that includes design, installation, testing, inspections, and maintenance. We serve customers across many verticals on a local, regional, and national scale. We're proud of our well-deserved reputation for quality work that's completed by our talented and experienced installation workforce.  Summit Fire & Security is a dynamic organization with endless growth opportunities spanning over 70 locations in more than 20 states.

Our company is consistently recognized for service excellence in the fire protection industry. Summit Fire & Security supports trade skills and workforce development by hosting Recognized Apprenticeships and on-the-job training (OJT) programs for new career-seekers. Many members of our leadership chair NFPA code compliance committees, serve on regional safety boards, and support technical education in local schools. Summit Fire & Security supports employees in their professional development by offering continued development, training, and education by encouraging NICET and other career-advancing certifications. We offer reimbursement for certain career development programs in addition to potential bonuses for specific certifications.  We continually strive to be the Employer of Choice for highly motivated team members who want to succeed in a high-growth environment. We encourage initiative, independence, diversity, and personal career growth.
 
Demonstrating the combination of experience, knowledge, and customer service is the key to our performance and helps us achieve our goal of providing the highest quality fire protection services possible to protect lives and property.

Benefits

Summit Fire & Security offers extensive training opportunities, career advancement, competitive pay, bonus opportunities, along with an industry leading and affordable benefits package for eligible employees. Our benefits package includes:
  • Paid Vacation and Holidays
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance 
  • 401(k) Plan with Company Match 
  • Flexible Spending Accounts
  • Long-Term Disability - Employer Paid
  • Short-Term Disability - Employer Paid
  • Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity 
  • Life Insurance for Team Members and Dependents
  • Employee Assistance Program
  • Employee Referral Program
Our Core Values

PIPE
  • We are PASSIONATE about life safety
  • We have INTEGRITY (Do the right thing)
  • We work in PARTNERSHIP with our customers and community
  • We constantly strive for OPERATIONAL EXCELLENCE (Do things right)

Summit Fire & Security participates in E-Verify & in alignment with our commitment to safety, we promote a drug-free workplace. Summit Fire & Security is an equal-opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. 

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