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Manager Workday Support Analyst Jobs in Michigan

... support across various industries. If you're seeking an exciting career with plenty of ... fit-gap analysis, as-is and to-be business process designs, conference room pilots (CRPs ...

We are looking for a Help Desk/Desktop Support Analyst to support a short-term Contract assignment ... Update and manage service desk tickets to document completed work, open issues, and follow-up ...

... support across various industries. If you're seeking an exciting career with plenty of ... fit-gap analysis, as-is and to-be business process designs, conference room pilots (CRPs ...

... support across various industries. If you're seeking an exciting career with plenty of ... fit-gap analysis, as-is and to-be business process designs, conference room pilots (CRPs ...

As a CBRE Contract Support Senior Analyst, you will provide advanced contract administration ... Manage vendor performance using established processes and systems. Prepare complex reports for ...

Showing results 41-60

Manager Workday Support Analyst information

What are the primary challenges a Manager Workday Support Analyst faces when leading a team during major system updates or releases?

As a Manager Workday Support Analyst, one of the main challenges during major system updates or releases is coordinating team efforts to ensure minimal disruption to business operations. This involves overseeing thorough testing, providing timely communication to stakeholders, and quickly addressing any issues that arise post-release. Balancing ongoing support ticket management with the added workload of upgrade-related troubleshooting requires strong organizational and leadership skills. Additionally, fostering collaboration between functional and technical teams is crucial to resolve complex issues efficiently.

What is the difference between Manager Workday Support Analyst vs Workday Support Analyst?

AspectManager Workday Support AnalystWorkday Support Analyst
CertificationsWorkday certifications, support experienceWorkday certifications, support experience
Work EnvironmentLeads support teams, manages escalationsProvides support, troubleshooting, user assistance
Employer & Industry UsageUsed in HR and finance departments, often in larger organizationsCommon in HRIS teams across industries
Search & Comparison IntentUnderstanding managerial support roles in WorkdayEntry to mid-level support roles in Workday

The main difference between a Manager Workday Support Analyst and a Workday Support Analyst lies in their responsibilities. The Manager oversees support teams, manages escalations, and ensures support quality, while the Support Analyst focuses on troubleshooting, user assistance, and issue resolution. Both roles require Workday certifications and support experience, but the managerial position involves leadership and strategic oversight, often in larger organizations.

What is a Manager Workday Support Analyst?

A Manager Workday Support Analyst is a professional responsible for overseeing a team that provides support and troubleshooting for Workday, a cloud-based human resources and financial management software. They manage daily operations, resolve complex issues, and ensure system functionality aligns with business needs. This role often involves collaborating with IT, HR, and other departments to optimize Workday processes, implement system updates, and provide training or guidance to users. Strong analytical, leadership, and communication skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a Manager Workday Support Analyst?

To thrive as a Manager Workday Support Analyst, you need strong expertise in HRIS systems (especially Workday), analytical problem-solving abilities, and a background in business administration or information systems. Familiarity with Workday modules, reporting tools, integrations, and certifications like Workday Pro are typically required. Outstanding leadership, communication, and stakeholder management skills set top candidates apart in this role. These abilities are critical for ensuring seamless system operations, effective team oversight, and successful support of HR processes and business objectives.
What are the most commonly searched types of Workday Support Analyst jobs in Michigan? The most popular types of Workday Support Analyst jobs in Michigan are:
What are popular job titles related to Manager Workday Support Analyst jobs in Michigan? For Manager Workday Support Analyst jobs in Michigan, the most frequently searched job titles are:
What cities in Michigan are hiring for Manager Workday Support Analyst jobs? Cities in Michigan with the most Manager Workday Support Analyst job openings:
    Infographic showing various Manager Workday Support Analyst job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

    Sr. Analyst - Workday Integrations

    Acrisure

    Grand Rapids, MI

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 16 days ago


    Job description

    About Acrisure

    A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services - and more.

    In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

    Job Summary:

    Acrisure is seeking a Senior Workday Analyst with deep experience in Workday integrations, complex reporting, and Workday Extend to support and scale our global Workday ecosystem across North America, LATAM, and EMEA. This hands-on role is responsible for designing, maintaining, and optimizing integrations and reporting solutions, supporting advanced business requirements, and extending Workday functionality to meet evolving enterprise needs. The ideal candidate combines strong technical Workday expertise with a solid understanding of HR and business processes.

    Responsibilities

    Workday Integrations

    • Design, build, and support inbound and outbound Workday integrations using EIBs, Core Connectors, Studio, and APIs
    • Partner with internal teams and vendors to support integrations with payroll, benefits, finance, CRM, and downstream systems
    • Monitor, troubleshoot, and resolve integration issues, ensuring data accuracy and reliability
    • Document integration designs, data mappings, and support procedures
    • Support integration standardization across acquisitions and global tenants

    Reporting & Analytics

    • Design and maintain complex Workday reports, dashboards, and calculated fields
    • Develop advanced reporting solutions using Composite, Matrix, and Trending reports
    • Support regulatory, audit, and leadership reporting needs across regions
    • Ensure data integrity and consistency across reports, integrations, and downstream consumers
    • Partner with stakeholders to translate business requirements into scalable reporting solutions

    Workday Extend & Advanced Solutions

    • Support and configure Workday Extend applications to address business needs beyond core Workday functionality
    • Collaborate with stakeholders to define requirements and solution design for Extend use cases
    • Support testing, deployment, and ongoing enhancements of Extend applications
    • Ensure Extend solutions align with Workday security, data governance, and integration standards

    Cross-Functional & Platform Support

    • Partner closely with HR, Finance, Payroll, IT, and external vendors
    • Conduct impact analysis for configuration changes affecting integrations and reporting
    • Assist with M&A activities, including data conversion, integration alignment, and reporting readiness
    • Support Workday release testing with a focus on integrations, reporting, and Extend impacts

    Security, Compliance & Documentation

    • Support security remediation related to integrations and reporting access
    • Assist with audit documentation and controls
    • Maintain clear, thorough documentation for technical designs and ongoing support

    Requirements

    • Strong expertise in Workday Integrations, Advanced Reporting, and Calculated Fields
    • Hands-on experience with EIBs, Core Connectors, Studio, APIs, and reporting frameworks
    • Experience supporting complex, multi-system Workday environments
    • Strong analytical, problem-solving, and documentation skills
    • Ability to manage multiple priorities while maintaining confidentiality

    Preferred Qualifications

    • Experience with Workday Extend
    • Global tenant and multi-country support experience
    • Consulting or Workday implementation background
    • Exposure to Workday security design and governance

    Education & Experience

    • Bachelor's degree or equivalent practical experience
    • 5+ years HRIS experience; 3+ years' Workday configuration

    Preferred Qualifications

    • Workday Pro certification(s) (Integrations, Reporting, or Extend)

    Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

    Why Join Us:

    At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

    Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

    Employee Benefits

    We also offer our employees a comprehensive suite of benefits and perks, including:

    • Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

    • Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

    • Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

    • Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

    • ... and so much more!

    This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

    Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.

    Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

    California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

    Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

    Welcome, your new opportunity awaits you.