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Manager Voip Engineer Jobs (NOW HIRING)

Plano Independent School District

VoIP Engineer

Plano, TX · On-site

$285.01/day

Technology/VoIP Engineer Date Posted: 7/7/2026 Location: Administration Bldg Closing Date: Until ... Manage, configure, and optimize voice gateways, dial plans, call routing, and number normalization.

VetRamp

Network VoIP Engineer

Austin, TX · Hybrid

$100K - $110K/yr

Support implementation, maintenance, and lifecycle management of enterprise VoIP infrastructure ... High-impact engineering role with ownership and visibility * Competitive compensation: $100K-$110K

Vailexa Technology LLC

VoIP Engineer IV

Seattle, WA · On-site

NovelVox deployment with Epic and Cisco Unified Communications Manager is preferred. * Expertise in ... Follow VoIP engineering best practices and adhere to existing policies and procedures. * Design ...

Navy Exchange Service Command

$60 - $80/hr

- VOIP ENGINEER (LEVEL I-IV Non-Competitive Progression) (260002TG) VOIP ENGINEER (LEVEL I-IV Non ... the Code I management chain. - Keeps supervisor informed of all assignments. - Performs other ...

Plano ISD

VoIP Engineer

Plano, TX · On-site

$285.01/day

Manage, configure, and optimize voice gateways, dial plans, call routing, and number normalization ... Troubleshoot complex VoIP issues involving SIP signaling, RTP media, codecs, QoS, NAT, and firewall ...

Ryde Technologies, LLC

Senior VOIP Engineer

Quantico, VA · On-site

$112K - $154K/yr

This role requires an ACTIVE TOP SECRET CLEARANCE As a Senior VoIP Engineer, the individual will oversee and manage all components of the Cisco Unified Communication Manager cluster. In this role ...

Ryde Technologies, LLC

Senior VOIP Engineer

Quantico, VA · On-site

$112K - $154K/yr

This role requires an ACTIVE TOP SECRET CLEARANCE As a Senior VoIP Engineer, the individual will oversee and manage all components of the Cisco Unified Communication Manager cluster. In this role ...

Vailexa

VoIP Engineer IV

Seattle, WA · On-site

NovelVox deployment with Epic and Cisco Unified Communications Manager is preferred. * Expertise in ... Follow VoIP engineering best practices and adhere to existing policies and procedures. * Design ...

ABBTECH

Senior VoIP Engineer

Quantico, VA · On-site

This program requires US Citizenship As a Senior VoIP Engineer, the individual will oversee and manage all components of the Cisco Unified Communication Manager cluster. In this role, the Engineer ...

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VoIP Engineer

Plano, TX • On-site

Plano Independent School District
Education • 5 - 10K employees
Learn more about Plano Independent School Districtexternal

$285.01/day

Full-time

Re-posted 4 days ago

Key responsibilities

  • Maintain and support Cisco Webex Cloud Calling services, including user provisioning, licensing, features, and integrations.

  • Manage, configure, and optimize voice gateways, dial plans, call routing, and number normalization.

  • Troubleshoot complex VoIP issues involving SIP signaling, RTP media, codecs, QoS, NAT, and firewall traversal.

Plano Independent School District rating

7.5

Company rating: 7.5 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

184th of 645 rated elementary and secondary schools

Job description

Position Type:
Technology/VoIP Engineer
Date Posted:
7/7/2026
Location:
Administration Bldg
Closing Date:
Until FilledPay Grade: 831
Pay Rate: $285.01 min daily
PRIMARY PURPOSE:
This position is responsible for the design, implementation, administration, and support of the District's voice and unified communications (UC) environment. Works closely with Infrastructure, Cybersecurity, and End-User support teams to maintain system availability, resolve complex issues, and support enterprise-wide communications initiatives.
QUALIFICATIONS:
Education/Certification:
  • Bachelor's degree in a technical field preferred.
  • Relevant certifications such as CCNA/CCNP are a plus.

Special Knowledge/Skills:
  • Demonstrated knowledge and experience configuring, implementing, and maintaining VoIP and unified communications environments
  • Extensive knowledge and experience with Cisco Webex Cloud Calling or similar cloud-based UC platforms
  • Extensive knowledge and experience with VoIP protocols and technologies, including SIP, RTP/SRTP, and codecs
  • Extensive knowledge and experience with SIP trunking, PSTN connectivity, and voice gateway configuration
  • Solid knowledge and experience with networking fundamentals such as TCP/IP, DNS/DHCP, VLANS, QoS
  • Solid knowledge and experience maintaining and supporting E911/emergency calling solutions
  • Excellent interpersonal, verbal, and written communication skills
  • Ability to develop and maintain effective working relationships.
  • Ability to handle multiple and changing priorities efficiently and effectively.

Experience:
  • Five years of experience supporting enterprise VoIP and unified communications
  • Five years of hands-on experience with Cisco Webex Cloud Calling preferred

MAJOR RESPONSIBILITIES AND DUTIES:
  • Maintain and support Cisco Webex Cloud Calling services, including user provisioning, licensing, features, and integrations.
  • Maintain and support SIP trunking services, ensuring reliability, redundancy, and service continuity.
  • Manage, configure, and optimize voice gateways, dial plans, call routing, and number normalization.
  • Design, configure, and support unified communications, audio/video conferencing solutions, and PSTN connectivity.
  • Implement security best practices for voice and UC systems, including encryption, authentication, and access controls.
  • Monitor call quality and system performance to ensure optimal user experience.
  • Integrate voice and UC systems with enterprise LAN/WAN/WLAN, QoS, and security architectures.
  • Troubleshoot complex VoIP issues involving SIP signaling, RTP media, codecs, QoS, NAT, and firewall traversal.
  • Coordinate with vendors and service providers to resolve carrier and cloud service issues.
  • Participate in system upgrades, migrations, and lifecycle refresh initiatives.
  • Ensure compliance with applicable policies, standards, and regulatory requirements (e.g., E911).
  • Continuously improve operations by conducting systems analysis and recommending changes.
  • Supports integrated ITIL processes with Incident, Change, and Problem management. Develops plans to resolve problems and prevent them from recurring; maintain service levels in accordance with SLAs. Ensures all system changes are well communicated, coordinated, and documented.
  • Maintain up-to-date documentation, including diagrams on all VoIP and UC systems, services, and connectivity.
  • Practices asset management and maintains updated component inventories, related documentation, and technical specifications.
  • Maintain knowledge of VoIP and UC system technologies, methodologies, and standards. Acquire and effectively apply new technical skills as driven by business need and/or technology advancements.
  • Demonstrates a strong customer service orientation and a desire to help others.
  • Establishes and maintains a high level of customer trust and confidence in the team's knowledge of and concern for educational and business needs
  • Conduct R&D, stay current with emerging trends in technology and education, and keep abreast of innovative practices.
  • Attain and keep current, relevant technology certifications
  • Perform special projects, after-hours support and upgrades, and other duties as assigned.

WORKING CONDITIONS:
Mental Demands:
Ability to communicate effectively (verbal and written); interpret policy,procedures, and data; coordinate district
functions; maintain emotional control under stress.
Physical Demands/Environmental Factors:
Frequent districtwide travel; occasional prolonged and irregular hours. Work with frequent interruptions. Frequent
standing, stooping, bending, kneeling, pushing and pulling. Prolonged use of computer and repetitive hand motions.
Occasional lifting up to 50 pounds.
SM121925

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