ZipRecruiter

Log In

1

Voip Team Lead Jobs (NOW HIRING)

BayNova LLC

VoIP Engineer

Alexandria, VA · On-site

Provides weekly reports of VoIP Team's activities to management. * Responsible for the ... * Assist lead engineer with evaluations of all aspects of the VoIP system performance and ...

BayNova LLC

VoIP Engineer

Alexandria, VA · On-site

Provides weekly reports of VoIP Team's activities to management. * Responsible for the ... * Assist lead engineer with evaluations of all aspects of the VoIP system performance and ...

BayNova LLC

VoIP Engineer

Alexandria, VA · On-site

$80 - $100/hr

Provides weekly reports of VoIP Team's activities to management. * Responsible for the ... * Assist lead engineer with evaluations of all aspects of the VoIP system performance and ...

All Copy Products

VOIP Technician

Chandler, AZ · On-site

$60K - $75K/yr

The VoIP Technician installs, configures, troubleshoots, and maintains Voice over Internet Protocol ... • Team Lead, Supervisor and Management for our various departments • Internship to hire ...

All Copy Products

VOIP Technician

Chandler, AZ

$60K - $75K/yr

The VoIP Technician installs, configures, troubleshoots, and maintains Voice over Internet Protocol ... • Team Lead, Supervisor and Management for our various departments • Internship to hire ...

All Copy Products

VOIP Technician

Denver, CO · On-site

$60K - $75K/yr

The VoIP Technician installs, configures, troubleshoots, and maintains Voice over Internet Protocol ... • Team Lead, Supervisor and Management for our various departments • Internship to hire ...

All Copy Products

VOIP Technician

Denver, CO · On-site

$60K - $75K/yr

The VoIP Technician installs, configures, troubleshoots, and maintains Voice over Internet Protocol ... • Team Lead, Supervisor and Management for our various departments • Internship to hire ...

Edgewaterit

$125 - $150/hr

Overview Edgewater is seeking a highly experienced Senior VOIP Engineer to lead VoIP initiatives ... Ability to work effectively in a team environment and foster collaborations among colleagues.

Edgewaterit

Sr. VoIP Engineer

Oak Ridge, TN · On-site

$125 - $150/hr

Overview Edgewater is seeking a highly experienced Senior VOIP Engineer to lead VoIP initiatives ... Ability to work effectively in a team environment and foster collaborations among colleagues.

Edgewater Federal Solutions, Inc.

Be Seen First

Cisco VoIP Engineer

Oak Ridge, TN · On-site

$155K/yr

Overview Edgewater is seeking a highly experienced Senior VOIP Engineer to lead VoIP initiatives ... Ability to work effectively in a team environment and foster collaborations among colleagues.

next page

Showing results 1-20

All JobsTechnology JobsTelecommunications JobsTelecommunications Engineer JobsVoip Team Lead Jobs

Voip Team Lead information

See salary details

$10

$25

$72

How much do voip team lead jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for voip team lead in the United States is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.

What cities are hiring for Voip Team Lead jobs?

Cities with the most Voip Team Lead job openings:

What states have the most Voip Team Lead jobs?

States with the most job openings for Voip Team Lead jobs include:

What are popular job titles related to Voip Team Lead jobs?

For Voip Team Lead jobs, the most frequently searched job titles are:

Infographic showing various Voip Team Lead job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $53,524 per year, or $25.7 per hour.

VoIP Engineer

BayNova LLC

Alexandria, VA • On-site

Full-time

Re-posted 17 days ago

Key responsibilities

  • Administers and maintains the VoIP systems, including system administration, patching, troubleshooting, and daily operations of Cisco UCM, Unity Connection Voice Mail, Cisco UCCX ACD, Finesse agents, and Microsoft Teams phones with direct routing.

  • Provides Tier 1/Tier 2 support to end-users, troubleshoots issues, and escalates complex problems as needed.

  • Creates and maintains technical documentation for VoIP systems and develops disaster recovery plans to ensure system continuity.

Job description

BayNova has an exciting opportunity for a VoIP Engineer to join our team in support of an important federal government client.
Job Responsibilities:
  • Customer-facing position for the VoIP Team, presenting and maintaining a consistent professional image to the customer, successfully managing customer expectations.
  • Provide Tier 1/Tier 2 support to end-users.
  • Prepare presentations and deliver briefings to the customer and management.
  • Provides weekly reports of VoIP Team's activities to management.
  • Responsible for the administration of all aspects of the VoIP system including system administration, patching, vulnerability management, software updates, troubleshooting, scripting and daily operation of the Cisco UCM and Unity Connection Voice Mail, Cisco UCCX ACD, Finesse agents and Microsoft Teams phones with direct routing with Cisco Unified Boarder Element (CUBE). 
  • Implements and enforces security policies and compliance standards related to VoIP systems to safeguard data and communication privacy.
  • Assist lead engineer with evaluations of all aspects of the VoIP system performance and potential issues to make process improvement recommendations.
  • Monitors and optimizes the performance and reliability of VoIP systems, ensuring minimal downtime and efficient operation.
  • Provides recommendations of strategic direction and new products to customer by evaluating alternative telecommunications solutions to develop, configure, and maintain communication infrastructure for all aspects of the VoIP infrastructure.
  • Conducts market research working with external vendors and service providers to acquire VoIP equipment and services.
  • Conducts administration, discovery, and cleanup of A/V assets via ServiceNow.  
  • Administers cloud-based video conferencing and collaboration technologies Zoom, Teams and WebEx.
  • Supports, troubleshoots, and monitors customer issues with cloud-based video conferencing technologies. 
  • Provides A/V support for day-to-day meetings, webinars, and agency wide events ensuing all A/V equipment and collaboration services are pre-checked and will perform without issue. 
  • Troubleshoots issues with A/V equipment including conference rooms, team rooms, Zoom Rooms and executive offices. 
  • Escalates tier III A/V issues to A/V maintenance vendor and coordinates logistics for prompt resolution. 
  • Leads onsite and remote troubleshooting sessions with Facility A/V vendor support; Escorts vendors during onsite visits. 
  • Creates and maintains technical documentation for the VoIP systems, including configuration details, troubleshooting procedures, and diagrams.
  • Develops and implements disaster recovery plans related to VoIP systems to ensure continuity of operations in the event of system failures.
Job Requirements:
  • Ability to obtain a Position of Trust Clearance
  • Strong communication skills
  • Exceptional customer service and follow-up skills
  • 5 years' experience with VoIP and A/V administration
  • Work onsite at the customer's location in Alexandria, VA
  • 24x7 On-call rotation for after-hours support
  • Nights and/or weekends troubleshooting, maintenance, and any other special circumstances
  • Self-starting individual with the ability to work independently on issues with minimal supervision
  • Detail-oriented technical and strong analytical skills

 

Powered by JazzHR

S02BUQUdhu