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Manager Vanguard Customer Service Jobs in Rome, GA

Customer Service Representative

Rome, GA · On-site

$16 - $21.75/hr

... Customer Service Representative to join their team in Rome, GA. This position plays a key role in ... This is a great opportunity for someone who enjoys working in a collaborative environment, managing ...

Customer Service Representative

Cartersville, GA · On-site

$14.25 - $19.25/hr

Customer service--manages difficult situations, responds promptly to internal and external customer needs and meets commitments. Exhibits strong interpersonal techniques, is positive, respectful and ...

Customer Service Representative

White, GA · On-site

$14.25 - $19.25/hr

Our Customer Care management team is caring, supportive and dedicated to your success! Primary responsibilities: * Handle customer inquiries via email and process orders with exceptional service.

Customer Service Representative

White, GA · On-site

$14.25 - $19.25/hr

Our Customer Care management team is caring, supportive and dedicated to your success! Primary responsibilities: * Handle customer inquiries via email and process orders with exceptional service.

Customer Service Associate

Cedartown, GA · On-site

$15 - $17.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Dallas, GA

$13 - $18/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions * Retail store environment where extended periods of standing are ...

Customer Service Associate

Dallas, GA · On-site

$13 - $18/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions • Retail store environment where extended periods of standing are ...

Exceptional customer service is at the heart of everything we do and drives CarMax to be industry ... management options all while annotating accounts in inter-company systems to document all ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Customer Service Associate - Temporary

Dalton, GA · On-site

$12.75 - $17.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate - Temporary

Dalton, GA · On-site

$12.75 - $17.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Showing results 21-40

Manager Vanguard Customer Service information

See Rome, GA salary details

$24.5K

$58K

$101K

How much do manager vanguard customer service jobs pay per year?

As of Aug 10, 2026, the average yearly pay for manager vanguard customer service in Rome, GA is $58,025.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Manager Vanguard Customer Service vs Customer Support Supervisor?

AspectManager Vanguard Customer ServiceCustomer Support Supervisor
Required CredentialsBachelor's degree, experience in customer service managementBachelor's degree, experience in customer support roles
Work EnvironmentCall centers, corporate offices, financial servicesCall centers, retail, service industries
Employer & Industry UsageFinancial institutions, investment firms, VanguardVarious industries including retail, tech, finance
Common Search & ComparisonYesYes

The Manager Vanguard Customer Service oversees customer service teams within Vanguard, focusing on strategic management and client satisfaction. The Customer Support Supervisor typically manages daily support operations, ensuring team performance. While both roles require customer service experience, the manager role emphasizes leadership and strategic planning, whereas the supervisor role is more operational and team-focused.

What does a manager in Vanguard Customer Service do?

A Manager in Vanguard Customer Service is responsible for overseeing a team of customer service representatives, ensuring high-quality service delivery to clients. They monitor team performance, provide coaching, and implement strategies to improve customer satisfaction. Additionally, they handle escalated customer issues, coordinate with other departments, and ensure compliance with company policies and industry regulations. Their role is crucial in maintaining Vanguard's reputation for excellent client service and operational efficiency.

Does Manager Vanguard Customer Service allow remote work?

Remote work policies for a Manager Vanguard Customer Service role depend on the company's current arrangements and specific team needs. Some positions may offer remote or hybrid options, especially with experience in customer service management and relevant tools like CRM software. It is advisable to check the specific job listing or contact Vanguard directly for the most accurate information.

What are some common challenges faced by a manager in Vanguard Customer Service, and how can they be addressed?

Managers in Vanguard Customer Service often face the challenge of balancing high service standards with efficient team performance, especially during peak periods or when implementing new policies. Effective communication, ongoing training, and proactive support for team members are key strategies to address these challenges. Managers also need to adapt quickly to evolving client needs and regulatory changes, fostering a culture of continuous improvement within their teams. Building strong collaboration with other departments, such as compliance and IT, can help streamline processes and enhance the overall client experience.

What are the key skills and qualifications needed to thrive as a manager in Vanguard Customer Service?

To thrive as a Manager in Vanguard Customer Service, you need strong leadership abilities, in-depth knowledge of financial services, and experience in customer support, often backed by a bachelor’s degree or higher. Familiarity with CRM platforms, workflow management systems, and financial compliance tools is typically required. Outstanding communication, conflict resolution, and team-building skills help managers inspire teams and maintain high service standards. These skills and qualifications are crucial for delivering exceptional client experiences and driving team performance in a dynamic, regulated industry.
What cities near Rome, GA are hiring for Manager Vanguard Customer Service jobs? Cities near Rome, GA with the most Manager Vanguard Customer Service job openings:

Customer Service Representative

Pasona NA

Rome, GA • On-site

$16 - $21.75/hr

Other

Re-posted yesterday


Job description

We are currently partnering with a client in the manufacturing industry that is seeking a Customer Service Representative to join their team in Rome, GA. This position plays a key role in supporting customer communication, order processing, and cross-functional coordination to ensure smooth operations and high customer satisfaction.
This is a great opportunity for someone who enjoys working in a collaborative environment, managing customer relationships, and contributing to supply chain and order fulfillment processes. Japanese language skills are highly valued due to interaction with international stakeholders.
Industry: Manufacturing
Benefits: Comprehensive benefits package available (details to be provided during interview process)
Location: In-Office (Rome, GA)
Required Qualifications

  • Bilingual in Japanese and English preferred
  • Strong verbal and written communication skills
  • Excellent organizational and time management abilities
  • Ability to work cross-functionally with internal teams and external partners
  • Proficiency in Microsoft Office (Excel, Word, Outlook)
  • Experience with ERP/EDI systems (Navision, Gentran preferred but not required)
  • Ability to work in an office setting with occasional exposure to warehouse conditions (dust, temperature changes, etc.)
  • Must be able to maintain professionalism and adapt to customer needs
  • Ability to work standard business hours and adjust based on business needs
Responsibilities
  • Enter and manage customer orders (current and future)
  • Coordinate order processing and communicate with warehouse for fulfillment
  • Maintain customer releases and support forecasting activities
  • Manage EDI transactions including orders, forecasts, and ASNs
  • Create and update sales orders from multiple input channels (EDI, email, fax)
  • Monitor inventory demand and identify urgent ("hot") parts
  • Maintain accurate customer and parts information
  • Generate invoices and match with shipment documentation
  • Communicate with customers to clarify order or part details
  • Update and manage customer contracts within ERP system
  • Monitor forecast data and investigate deviations with customers
  • Support product planning and inventory control activities
  • Coordinate plating and rework processes with external vendors
  • Participate in cross-functional planning meetings

This job description is a general overview and may not include all responsibilities and requirements.
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