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Manager Vanguard Customer Service Jobs in Rome, GA

Hanes Companies

Customer Service Manager

Calhoun, GA · On-site

Customer Service Manager Leads customer experience for our retail accounts, ensuring seamless communication, accurate order handling, and strong cross-functional coordination. This role manages the ...

Hanes Companies

Customer Service Manager

Calhoun, GA · On-site

Customer Service Manager Leads customer experience for our retail accounts, ensuring seamless communication, accurate order handling, and strong cross-functional coordination. This role manages the ...

McDonald's

Customer Service

Adairsville, GA · On-site

$14.50 - $19.25/hr

So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a ... Crew and Managers to meet daily goals and have fun • Keep the restaurant looking fantastic All ...

McDonald's

Customer Service

Cartersville, GA · On-site

$15.25 - $20/hr

So what does a member of our Crew Team get to do?? • Connect with customers to ensure they have a ... Crew and Managers to meet daily goals and have fun • Keep the restaurant looking fantastic All ...

Addison Group

Customer Service Officer

Calhoun, GA · On-site

$25 - $26/hr

Job Title: Customer Service Officer Industry: Specialty Coatings / Manufacturing / Chemicals ... Responsibilities: • Enter, review, and manage customer orders in SAP with a strong focus on ...

Addison Group

Customer Service Officer

Calhoun, GA · On-site

$25 - $26/hr

Job Title: Customer Service Officer Industry: Specialty Coatings / Manufacturing / Chemicals ... Enter, review, and manage customer orders in SAP with a strong focus on accuracy and timely ...

Surya Carpet

Customer Service Representative

White, GA · On-site

$14.25 - $19.25/hr

Our Customer Care management team is caring, supportive and dedicated to your success! Primary Responsibilities: * Handle customer inquiries via email and process orders with exceptional service.

Walgreens

Customer Service Associate

Cedartown, GA

$13.25 - $18.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Techniplas

Customer Service Specialist

Dalton, GA · On-site

$15 - $20/hr

The customer service specialist will strive to ensure customer satisfaction is achieved and assist ... Manage all aspects of the order cycle such as:PO review for accuracy, order entry, confirmation ...

Kenda Tires

Customer Service Representative

Cartersville, GA · On-site

$14.25 - $19.25/hr

Provides excellence in customer service through a strong understanding of customer needs, strong project management skills and focused on completing assignments. Ability to build customer ...

Techniplas

Customer Service Specialist

Dalton, GA · On-site

$15 - $20/hr

The customer service specialist will strive to ensure customer satisfaction is achieved and assist ... Manage all aspects of the order cycle such as: PO review for accuracy, order entry, confirmation ...

Walgreens

Customer Service Associate

Cedartown, GA · On-site

$13.25 - $18.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

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All JobsVanguard Customer Service JobsManager Vanguard Customer Service JobsManager Vanguard Customer Service Jobs in Rome, GA

Manager Vanguard Customer Service information

See Rome, GA salary details

$24.5K

$58K

$101K

How much do manager vanguard customer service jobs pay per year?

As of Aug 9, 2026, the average yearly pay for manager vanguard customer service in Rome, GA is $58,025.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Manager Vanguard Customer Service vs Customer Support Supervisor?

AspectManager Vanguard Customer ServiceCustomer Support Supervisor
Required CredentialsBachelor's degree, experience in customer service managementBachelor's degree, experience in customer support roles
Work EnvironmentCall centers, corporate offices, financial servicesCall centers, retail, service industries
Employer & Industry UsageFinancial institutions, investment firms, VanguardVarious industries including retail, tech, finance
Common Search & ComparisonYesYes

The Manager Vanguard Customer Service oversees customer service teams within Vanguard, focusing on strategic management and client satisfaction. The Customer Support Supervisor typically manages daily support operations, ensuring team performance. While both roles require customer service experience, the manager role emphasizes leadership and strategic planning, whereas the supervisor role is more operational and team-focused.

What does a manager in Vanguard Customer Service do?

A Manager in Vanguard Customer Service is responsible for overseeing a team of customer service representatives, ensuring high-quality service delivery to clients. They monitor team performance, provide coaching, and implement strategies to improve customer satisfaction. Additionally, they handle escalated customer issues, coordinate with other departments, and ensure compliance with company policies and industry regulations. Their role is crucial in maintaining Vanguard's reputation for excellent client service and operational efficiency.

Does Manager Vanguard Customer Service allow remote work?

Remote work policies for a Manager Vanguard Customer Service role depend on the company's current arrangements and specific team needs. Some positions may offer remote or hybrid options, especially with experience in customer service management and relevant tools like CRM software. It is advisable to check the specific job listing or contact Vanguard directly for the most accurate information.

What are some common challenges faced by a manager in Vanguard Customer Service, and how can they be addressed?

Managers in Vanguard Customer Service often face the challenge of balancing high service standards with efficient team performance, especially during peak periods or when implementing new policies. Effective communication, ongoing training, and proactive support for team members are key strategies to address these challenges. Managers also need to adapt quickly to evolving client needs and regulatory changes, fostering a culture of continuous improvement within their teams. Building strong collaboration with other departments, such as compliance and IT, can help streamline processes and enhance the overall client experience.

What are the key skills and qualifications needed to thrive as a manager in Vanguard Customer Service?

To thrive as a Manager in Vanguard Customer Service, you need strong leadership abilities, in-depth knowledge of financial services, and experience in customer support, often backed by a bachelor’s degree or higher. Familiarity with CRM platforms, workflow management systems, and financial compliance tools is typically required. Outstanding communication, conflict resolution, and team-building skills help managers inspire teams and maintain high service standards. These skills and qualifications are crucial for delivering exceptional client experiences and driving team performance in a dynamic, regulated industry.
What cities near Rome, GA are hiring for Manager Vanguard Customer Service jobs? Cities near Rome, GA with the most Manager Vanguard Customer Service job openings:
Manager Vanguard Customer Service jobs near you

Customer Service Manager

Hanes Companies

Calhoun, GA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Job description

Customer Service Manager
Leads customer experience for our retail accounts, ensuring seamless communication, accurate order
handling, and strong cross-functional coordination. This role manages the customer service team, but
partners closely with Sales and Operations, and oversees the processes that keep our retail partners
supported, informed, and satisfied.
Key Responsibilities
• Lead, mentor, and develop the customer service team to deliver exceptional retailer support.
• Oversee order fulfillment to ensure products ship on time and in full resolving issues proactively.
• Provide guidance to CSRs and Operations on handling retailer inquiries, escalations, and service
challenges.
• Collaborate with Operations/Receiving to monitor inventory levels and prevent service
disruptions.
• Serve as the primary point of contact for the sales team and their retail accounts.
• Partner with the AR specialist to reduce disputes, improve invoicing accuracy, and support
collections.
• Coordinate with IT/programming teams on EDI requirements for retail customers.
• Provide regular updates to Senior Management on shipping challenges and wins.
• Work with the credit team to set up new customers and ensure accurate terms and agreements.
• Oversee dot-com order processing to ensure timely shipment and customer satisfaction.
Qualifications
• 2+ years in customer service, account support, or order management within consumer goods,
wholesale, or retail.
• Experience managing or mentoring a team.
• Strong understanding of order-to-cash processes, EDI, and retailer expectations.
• Excellent communication, problem-solving, and cross-functional collaboration skills.
• Ability to thrive in a fast-paced environment with shifting priorities.
 

Competitive hourly rate and benefits offered:  
Health/dental/vision insurance, 401K, and discounted stock program. 
 

Equal Employment Opportunity/Affirmative Action/Veteran/Disability Employer


 

Hanes Companies is a people-first organization dedicated to providing a complete benefits package for our employees and their families. Benefits include health/dental/vision insurance, retirement savings with company match, discount stock plan, paid time off, paid holidays, employee assistance program, gym reimbursement, education reimbursement, and many more!

Equal Employment Opportunity/Veterans/Disability Employer

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