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Manager Vanguard Customer Service Jobs in Decatur, TX

DHL

Customer Service Manager

Roanoke, TX · On-site

$70K - $98K/yr

Customer Service Manager ?The Customer Service Manager role has a national salary range of $70,000 - $98,000. For roles within California the range is $75,000 - $104,000 and Washington is $81,000 ...

DPDHL

Customer Service Manager

Roanoke, TX · On-site

$70K - $98K/yr

The Customer Service Manager role has a national salary range of $70,000 - $98,000. For roles within California the range is $75,000 - $104,000 and Washington is $81,000 - $104,000. DHL Supply Chain ...

GritR Sports

Customer Service

North Richland Hills, TX · On-site

$17/hr

GritR Sports is looking for a customer service representative to join our team in our North ... Manage inbound customer communications - Answer incoming calls and emails to address customer ...

GritR Sports

Customer Service

North Richland Hills, TX · On-site

$17/hr

GritR Sports is looking for a customer service representative to join our team in our North ... Manage inbound customer communications - Answer incoming calls and emails to address customer ...

Service Squad

Be Seen First

Customer Service Representative

Fort Worth, TX · On-site

$18 - $22/hr

You'll work with dispatch and field technicians to keep operations running smoothly, manage the ... customer service, call center, scheduling, or sales support Strong phone presence with clear ...

Dollartree

Customer Service

Fort Worth, TX

$14 - $19.25/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

Customer Service

Fort Worth, TX · On-site

$14 - $19.25/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Home Depot

Customer Service

Sunset, TX · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

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Showing results 1-20

All JobsVanguard Customer Service JobsManager Vanguard Customer Service JobsManager Vanguard Customer Service Jobs in Decatur, TX

Manager Vanguard Customer Service information

See Decatur, TX salary details

$21.9K

$51.8K

$90.3K

How much do manager vanguard customer service jobs pay per year?

As of Jul 21, 2026, the average yearly pay for manager vanguard customer service in Decatur, TX is $51,846.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,700.00 and $62,600.00 per year, depending on experience, location, and employer.

What is the difference between Manager Vanguard Customer Service vs Customer Support Supervisor?

AspectManager Vanguard Customer ServiceCustomer Support Supervisor
Required CredentialsBachelor's degree, experience in customer service managementBachelor's degree, experience in customer support roles
Work EnvironmentCall centers, corporate offices, financial servicesCall centers, retail, service industries
Employer & Industry UsageFinancial institutions, investment firms, VanguardVarious industries including retail, tech, finance
Common Search & ComparisonYesYes

The Manager Vanguard Customer Service oversees customer service teams within Vanguard, focusing on strategic management and client satisfaction. The Customer Support Supervisor typically manages daily support operations, ensuring team performance. While both roles require customer service experience, the manager role emphasizes leadership and strategic planning, whereas the supervisor role is more operational and team-focused.

How much does a Vanguard fund manager make?

A Vanguard fund manager's salary typically ranges from $80,000 to $150,000 annually, depending on experience, location, and fund size. Compensation may also include bonuses and performance-based incentives, especially for senior or specialized roles.

What is the highest paying job in customer service?

The highest paying roles in customer service are typically managerial or executive positions, such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles often require extensive experience, leadership skills, and knowledge of customer service tools and strategies.

What does a Manager in Vanguard Customer Service do?

A Manager in Vanguard Customer Service is responsible for overseeing a team of customer service representatives, ensuring high-quality service delivery to clients. They monitor team performance, provide coaching, and implement strategies to improve customer satisfaction. Additionally, they handle escalated customer issues, coordinate with other departments, and ensure compliance with company policies and industry regulations. Their role is crucial in maintaining Vanguard's reputation for excellent client service and operational efficiency.

Does Vanguard allow remote work?

Vanguard Customer Service Manager roles typically offer remote work options, especially for experienced employees, but availability depends on the specific position and location. Many customer service roles at Vanguard can be performed remotely with proper equipment and adherence to company policies.

What are some common challenges faced by a Manager in Vanguard Customer Service, and how can they be addressed?

Managers in Vanguard Customer Service often face the challenge of balancing high service standards with efficient team performance, especially during peak periods or when implementing new policies. Effective communication, ongoing training, and proactive support for team members are key strategies to address these challenges. Managers also need to adapt quickly to evolving client needs and regulatory changes, fostering a culture of continuous improvement within their teams. Building strong collaboration with other departments, such as compliance and IT, can help streamline processes and enhance the overall client experience.

Is it hard to get hired by Vanguard?

The Manager Vanguard Customer Service role typically requires relevant experience in customer service and management, along with strong communication skills. The hiring process can be competitive, often involving multiple interview rounds and assessments of skills and fit for the role.

What are the key skills and qualifications needed to thrive as a Manager in Vanguard Customer Service, and why are they important?

To thrive as a Manager in Vanguard Customer Service, you need strong leadership abilities, in-depth knowledge of financial services, and experience in customer support, often backed by a bachelor’s degree or higher. Familiarity with CRM platforms, workflow management systems, and financial compliance tools is typically required. Outstanding communication, conflict resolution, and team-building skills help managers inspire teams and maintain high service standards. These skills and qualifications are crucial for delivering exceptional client experiences and driving team performance in a dynamic, regulated industry.
What are popular job titles related to Manager Vanguard Customer Service jobs in Decatur, TX? For Manager Vanguard Customer Service jobs in Decatur, TX, the most frequently searched job titles are:
What job categories do people searching Manager Vanguard Customer Service jobs in Decatur, TX look for? The top searched job categories for Manager Vanguard Customer Service jobs in Decatur, TX are:
What cities near Decatur, TX are hiring for Manager Vanguard Customer Service jobs? Cities near Decatur, TX with the most Manager Vanguard Customer Service job openings:
Manager Vanguard Customer Service jobs near you
Infographic showing various Manager Vanguard Customer Service job openings in Decatur, TX as of July 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $51,846 per year, or $24.9 per hour.
Customer Service Manager

Customer Service Manager

DHL

Roanoke, TX • On-site

$70K - $98K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

DHL rating

7.0

Company rating: 7.0 out of 10

Based on 319 frontline employees who took The Breakroom Quiz

34th of 63 rated delivery companies

Job description

Customer Service Manager
?The Customer Service Manager role has a national salary range of $70,000 - $98,000.
For roles within California the range is $75,000 - $104,000 and Washington is $81,000 - $104,000.
DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan, 401K and a generous PTO policy.
Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees? If you're looking for change, and you're ready to make changes ... we're looking for you.
DHL Supply Chain is a world-class company, and we hire world-class people. People who aren't afraid to work hard - in fact, people who want to work hard.
Job Description
Functions as the liaison between the customer and site operational management and resolves issues for the customer. Achieves balance between customer requirements and DHL Supply Chain's needs. Functions as the main interface to the customer and helps in maintaining a good relationship with the customer. Champions and monitors customer satisfaction.
• Ensure customer contract requirements are administered as applicable within the Customer Service staff
• Ensure customer initiatives, special processes, data requests are fulfilled consistently, timely, and without impact to the daily work processes
• Serve as key contact with customer groups, including development and deployment of new or revised processes to meet customer goals and satisfaction
• Report on key support areas of account performance
• Develop/implement corrective action plans as necessary
• Develop department goals/metrics and assist with individual goals as necessary, to align with company, site and customer objectives
• Participate in on-site management team meetings and account / site / customer committee meetings
• Ensures execution of CIP workshop action plans, projects and best practice sharing
Required Education and Experience
• Bachelor's degree or equivalent experience, preferred
• 2-4 years of experience in a management position, required
• 1-3 years of experience in the logistics industry, preferred
Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.
Our Organization is an equal opportunity employer.

What DHL employees say

Pay

Benefits

Hours and flexibility

Workplace

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About DHL

Sourced by ZipRecruiter

When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.

Industry

Transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

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