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Manager Telematics Jobs in Virginia (NOW HIRING)

iTech AG

Senior ServiceNow Developer - FSM (370)

Arlington, VA · On-site +1

$62 - $85.50/hr

Develop and maintain integrations between ServiceNow FSM and enterprise systems such as ERP, asset management, GIS, telematics, CRM, and external scheduling platforms * Build and maintain custom ...

iTech AG

Senior ServiceNow Developer - FSM (356)

Arlington, VA · On-site +1

$62 - $85.50/hr

... telematics, CRM, and external scheduling platforms Build and maintain custom applications, workflows, business rules, UI policies, integrations, and Flow Designer automations Collaborate with ...

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Manager Telematics information

What is a manager telematics?

A Manager Telematics oversees the implementation, operation, and optimization of telematics systems within an organization, often in industries like transportation, logistics, or automotive. They are responsible for managing teams, analyzing telematics data, and ensuring efficient use of fleet tracking, vehicle diagnostics, and real-time data transmission technologies. This role often involves liaising with IT, operations, and third-party telematics vendors to improve productivity and reduce costs. Additionally, they ensure compliance with relevant regulations and help drive strategic decisions based on telematics insights.

How does a manager telematics typically collaborate with other departments within an organization?

A Manager Telematics often works closely with IT, operations, fleet management, and customer service teams to ensure seamless integration and effective use of telematics solutions. They coordinate with IT to address technical issues, with operations to optimize fleet performance, and with customer service to address client needs or concerns. This role requires strong communication skills and the ability to translate technical data into actionable insights for various stakeholders, facilitating cross-functional projects that drive efficiency and innovation.

What are the key skills and qualifications needed to thrive as a manager telematics, and why are they important?

To thrive as a Manager Telematics, you need expertise in telematics systems, data analytics, and fleet management, typically backed by a relevant degree in engineering, IT, or a related field. Familiarity with telematics platforms, GPS tracking software, and certifications such as CompTIA or PMP are often required. Strong leadership, problem-solving, and effective communication skills help manage teams and coordinate between technical and business stakeholders. These abilities are crucial for optimizing telematics solutions, ensuring operational efficiency, and driving organizational success.

What is the difference between Manager Telematics vs Fleet Manager?

AspectManager TelematicsFleet Manager
Required CredentialsBachelor's in Engineering, IT, or related field; telematics certificationsBachelor's in Business, Logistics, or related field; fleet management certifications
Work EnvironmentTechnology-focused, data analysis, software systemsOperations, logistics, vehicle management
Employer & Industry UsageTelecommunications, transportation, logistics companiesTransportation, delivery, logistics companies
Common Search & ComparisonYesYes

While both roles involve vehicle management, a Manager Telematics primarily focuses on implementing and analyzing telematics systems to optimize vehicle performance and safety. In contrast, a Fleet Manager oversees overall fleet operations, including maintenance, scheduling, and compliance. The roles often overlap in logistics companies but differ in technical versus operational focus.

What are the most commonly searched types of Telematics jobs in Virginia?

The most popular types of Telematics jobs in Virginia are:

What are popular job titles related to Manager Telematics jobs in Virginia?

For Manager Telematics jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Manager Telematics jobs in Virginia look for?

The top searched job categories for Manager Telematics jobs in Virginia are:

What cities in Virginia are hiring for Manager Telematics jobs?

Cities in Virginia with the most Manager Telematics job openings:

Manager Telematics jobs near you

Senior ServiceNow Developer - FSM (370)

iTech AG

Arlington, VA • On-site, Remote

$62 - $85.50/hr

Full-time

Re-posted 21 days ago

Job description

Description
OVERVIEW
iTech AG is seeking a Senior ServiceNow Developer - Field Service Management (FSM) to support federal programs by designing, developing, and enhancing ServiceNow Field Service Management solutions in secure, scalable, and compliant environments. This role serves as a senior technical contributor responsible for implementing and supporting advanced FSM capabilities that improve operational efficiency, workforce coordination, customer experience, and field service delivery.
The ideal candidate brings strong hands-on ServiceNow development experience with deep expertise across FSM modules including work order management, scheduling and dispatch, mobile workforce enablement, customer engagement, inventory management, and field operations optimization. This role requires collaboration with architects, product owners, dispatch teams, field operations staff, and Agile delivery teams to modernize enterprise service delivery capabilities across federal organizations.
ROLES AND RESPONSIBILITIES
  • Design, develop, configure, and enhance ServiceNow Field Service Management (FSM) solutions to support federal operational and field service requirements
  • Implement and support ServiceNow FSM capabilities including:
    • Work Order Management
    • Task Management
    • Scheduling and Dispatch
    • Mobile Workforce Enablement
    • Customer Communication and Self-Service
    • Inventory and Asset Management
    • Route Optimization and Resource Coordination
  • Configure and maintain digital work orders, field tasks, assignment rules, dispatch queues, and workflow automations
  • Develop and support task bundling, questionnaires, inspection checklists, and compliance verification workflows
  • Configure intelligent scheduling and dispatch capabilities based on technician skills, certifications, location, availability, and parts inventory
  • Support appointment booking and customer scheduling experiences through Service Portal and/or UI Builder
  • Configure route optimization and travel efficiency capabilities for field crews and technicians
  • Design, develop, and support mobile field service experiences including offline functionality and mobile work execution
  • Configure time tracking, labor tracking, and field activity reporting capabilities
  • Support collaboration features including chat, file sharing, and communication between dispatchers and field personnel
  • Configure proactive customer communications including ETA notifications, appointment reminders, and job status updates
  • Develop customer self-service portals enabling request submission, appointment booking, and service tracking
  • Support inventory and asset management capabilities including:
    • Warehouse inventory visibility
    • Truck stock inventory tracking
    • Consumable and parts usage logging
    • Automated inventory adjustments based on field usage
  • Develop and maintain integrations between ServiceNow FSM and enterprise systems such as ERP, asset management, GIS, telematics, CRM, and external scheduling platforms
  • Build and maintain custom applications, workflows, business rules, UI policies, integrations, and Flow Designer automations
  • Collaborate with ServiceNow Architects to implement scalable, standards-based FSM solutions
  • Participate in Agile and SAFe ceremonies including PI Planning, sprint planning, reviews, and retrospectives
  • Perform code reviews and ensure adherence to development standards and platform best practices
  • Support platform upgrades, patching, and performance optimization activities
  • Troubleshoot and resolve FSM defects, mobile issues, and production support requests
  • Ensure configurations and customizations align with federal security, compliance, and accessibility requirements
  • Contribute to technical documentation, knowledge transfer, and operational readiness activities
  • Support organizational change management and end-user adoption efforts for FSM capabilities
  • Other duties as assigned

MINIMUM QUALIFICATIONS
  • 5+ years of hands-on ServiceNow development experience
  • 3+ years of experience implementing or supporting ServiceNow Field Service Management (FSM) capabilities
  • Strong experience configuring and developing within:
    • Work Order and Task Management
    • Scheduling and Dispatch
    • Mobile Workforce Applications
    • Inventory and Asset Tracking
    • Customer Communication and Self-Service
  • Experience configuring ServiceNow Mobile applications and offline capabilities
  • Experience with integrations between ServiceNow and external enterprise systems
  • Strong experience developing custom ServiceNow applications and platform configurations
  • Proficiency with ServiceNow scripting including JavaScript, Glide APIs, Script Includes, and Flow Designer
  • Experience working in Agile or SAFe delivery environments
  • Strong analytical, troubleshooting, and problem-solving skills

EDUCATION AND CERTIFICATIONS
  • Bachelor's degree
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Application Developer (CAD)
  • ServiceNow Certified Implementation Specialist (CIS) - Field Service Management (FSM)

PREFERRED QUALIFICATIONS
  • Experience supporting federal government programs
  • Experience with Indoor mapping
  • Experience implementing enterprise field service operations, workforce coordination, or logistics management solutions
  • Familiarity with asset lifecycle management, warehouse operations, and inventory tracking processes
  • Experience integrating FSM solutions with ERP, GIS, telematics, or asset management systems
  • Strong experience with Service Portal, UI Builder, and mobile-first user experience design
  • Familiarity with ServiceNow data model, CMDB relationships, and platform performance optimization
  • Experience supporting DevSecOps-aligned Agile teams
  • Strong communication, stakeholder engagement, and collaboration skills
  • Experience supporting field operations, facilities, logistics, utilities, telecommunications, or public sector service organizations

SECURITY CLEARANCE
  • Ability to obtain and maintain a Public Trust
  • Pursuant to government contracts, US Citizenship is required

iTech AG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, disability, protected veteran status, or any other characteristics protected by applicable federal, state, or local laws.
iTech AG is committed to working with and providing reasonable accommodations to individuals with disabilities. Individuals with a disability who would like to request an accommodation for any part of our employment process should email their request to [email protected]. Please address the subject line as Accommodation Request and include your name, contact information, and a description of your accommodation request.

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