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Manager Technology Operations Jobs in Worcester, MA

... management, and analytics platform. This role oversees IT operations, cloud infrastructure, cybersecurity, DevOps, data governance, and internal systems, ensuring that all environments are secure ...

Partnering with Technology Operations, Manufacturing, Procurement, Process Development, Warehousing ... Proactively monitor and manage inventory levels, safety stock levels, and reorder points

Senior IT Audit Manager

Waltham, MA ยท On-site

$130 - $175/hr

... operational risk, and ensure timely execution of remediation efforts while enabling strategic ... management, change management, operations, and emerging technology initiatives * Oversee ...

Partnering with Technology Operations, Manufacturing, Procurement, Process Development, Warehousing ... Proactively monitor and manage inventory levels, safety stock levels, and reorder points

Senior IT Audit Manager

Waltham, MA ยท On-site

$130 - $175/hr

... operational risk, and ensure timely execution of remediation efforts while enabling strategic ... management, change management, operations, and emerging technology initiatives. * Oversee ...

IT Service Desk Intern

Oxford, MA ยท On-site

$18 - $20/hr

Works with IT Service Desk Support Specialist's, IT Operations, and SD Manager to create, maintain and review technical documentation and knowledge base articles * Understand and demonstrate Wilson ...

Showing results 21-40

Manager Technology Operations information

See Worcester, MA salary details

$30.9K

$63.3K

$118.2K

How much do manager technology operations jobs pay per year?

As of Aug 20, 2026, the average yearly pay for manager technology operations in Worcester, MA is $63,318.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $77,300.00 per year, depending on experience, location, and employer.

What is a manager technology operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What are some common challenges a manager technology operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What are the key skills and qualifications needed to thrive as a manager technology operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

How much do manager technology operations make in the US?

The average salary for a Manager of Technology Operations in the US is approximately $120,000 to $150,000 per year, depending on experience, location, and company size. These roles often require strong leadership skills, technical expertise, and certifications such as ITIL or PMP.

Is a manager technology operations a high paying job?

A Manager of Technology Operations typically earns a high salary compared to many other IT roles, with compensation often reflecting leadership responsibilities, technical expertise, and industry experience. Salaries can vary based on company size, location, and required skills such as project management and systems oversight.

What cities near Worcester, MA are hiring for Manager Technology Operations jobs?

Cities near Worcester, MA with the most Manager Technology Operations job openings:

Infographic showing various Manager Technology Operations job openings in Worcester, MA as of August 2026, with employment types broken down into 90% Full Time, and 10% Summer. Highlights an 100% In-person job distribution, with an average salary of $63,318 per year, or $30.4 per hour.

Head of Information Technology (IT)

Persivia

Marlborough, MA โ€ข On-site

$150 - $200/hr

Other

Re-posted 7 days ago


Job description

Join our group of accomplished leaders in the healthcare sector and contribute to shaping the strategic course of our organization.

  • Persivia Inc
  • Marlborough, MA
Position Overview

The Head of Information Technology (IT) is responsible for architecting, securing, and scaling Persiviaโ€™s technology infrastructure to support our rapidly expanding AI-driven population health, care management, and analytics platform. This role oversees IT operations, cloud infrastructure, cybersecurity, DevOps, data governance, and internal systems, ensuring that all environments are secure, resilient, compliant, and aligned with Persiviaโ€™s clinical, product, and regulatory needs.

The ideal candidate is a strategic, handsโ€‘on technology leader with experience building highโ€‘availability healthcare systems, implementing modern security frameworks, enabling AIโ€‘powered operations, and partnering closely with engineering, product, and clinical leadership. This position will report to CTO, Persivia.

  • Build and maintain a secure, scalable, highโ€‘availability infrastructure across cloud and onโ€‘prem environments.
  • Modernize systems to support realโ€‘time data ingestion, AI agents, and population health analytics.
  • Oversee networking, storage, identity management, VPN, and production environment reliability.
  • Ensure all core IT systems meet enterpriseโ€‘grade SLAs.
Cybersecurity & Compliance
  • Own Persiviaโ€™s cybersecurity posture, implementing Zero Trust, MFA, encryption, SOC monitoring, and penetration testing.
  • Maintain strict compliance with HIPAA, SOC2, CMS, and other regulatory requirements.
  • Establish disasterโ€‘recovery, business continuity, and incidentโ€‘response policies.
  • Oversee audit readiness and vendor risk management.
Data Governance & Integrity
  • Ensure that all data extracted, captured, normalized, and consumed retains its accuracy, fidelity, and sanctity.
  • Build automated quality checks, lineage tracking, and data validation frameworks.
  • Guarantee that downstream systems, including AI agents operate only on verified, trustworthy data.
  • Collaborate with CTO and Engineering to support analytics, AI modeling, and reporting.
Data Governance & Integrity
  • Ensure that all data extracted, captured, normalized, and consumed retains its accuracy, fidelity, and sanctity.
  • Build automated quality checks, lineage tracking, and data validation frameworks.
  • Guarantee that downstream systems, including AI agents operate only on verified, trustworthy data.
  • Collaborate with CTO and Engineering to support analytics, AI modeling, and reporting.
DevOps, Automation & AIโ€‘Enabled Operations
  • Lead DevOps strategy, including CI/CD pipelines, automated testing, release governance, and observability.
  • Reduce outages through strong monitoring, logging, and proactive alerting.
  • Partner with engineering to deploy agentic AI tools improving reliability and operational efficiency.
  • Ensure safe, governed use of AI across IT and infrastructure.
IT Team Leadership & Operational Excellence
  • Build and lead a highโ€‘performance IT organization with clear roles, KPIs, and accountability.
  • Establish IT service desk operations with measurable serviceโ€‘level performance.
  • Build a culture of speed, safety, innovation, and continuous improvement.
Required Qualifications
  • 10+ years experience in IT leadership, including managing cloud infrastructure and enterprise systems.
  • Deep experience with healthcare IT, HIPAA, data security, and regulated environments.
  • Strong familiarity with AWS/Azure, Kubernetes, Docker, IAM, and CI/CD.
  • Proven track record in scalable infrastructure and cybersecurity.
  • Strong leadership and crossโ€‘functional collaboration skills.
Preferred Qualifications
  • Experience with population health, valueโ€‘based care analytics, or clinical systems.
  • Knowledge of AI/ML infrastructure, data pipelines, and agentic AI governance.
  • Background managing hybrid IT and cloudโ€‘native environments.
  • Experience supporting distributed global teams.
  • Previous experience in a company going through rapid growth.
Success Indicators
  • Zero major outages or security incidents.
  • High availability and reliability of production systems.
  • Strong audit outcomes and security posture.
  • Faster, safer deployments with minimal release defects.
  • AIโ€‘enabled IT operations that reduce manual workload.
  • A respected IT organization known for speed and innovation.
To Apply

Full Name*

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Resume/CV* (File types: pdf, doc, docx, txt, rtf)

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