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Manager Technology Operations Jobs in Wells, ME (NOW HIRING)

Lyra Technology Group

Director of Operations

Portsmouth, NH · Hybrid

$115K - $125K/yr

... O leadership, ideally within an MSP or IT services business * Proven experience building operational infrastructure - not just maintaining it * Familiarity with ConnectWise PSA and Datto RMM (or ...

WEX

Risk Operations Program Manager

Portland, ME · On-site

Capital & Tech Liaison: Serve as the primary Global Risk Operations oversight lead for Capital ... Manage and report on a wide variety of projects with varying complexity, providing leadership with ...

eNett

Risk Operations Program Manager

Portland, ME

Capital & Tech Liaison: Serve as the primary Global Risk Operations oversight lead for Capital ... Manage and report on a wide variety of projects with varying complexity, providing leadership with ...

WEX, Inc.

Risk Operations Program Manager

Portland, ME · On-site

Capital & Tech Liaison: Serve as the primary Global Risk Operations oversight lead for Capital ... Manage and report on a wide variety of projects with varying complexity, providing leadership with ...

FedPoint

Team Leader, IT Service Operations

Portsmouth, NH · On-site

$90 - $120/hr

Report To: Manager, IT Service Operations Location: Portsmouth, NH - Hybrid, 3 days per week on site About the Role We are seeking a proactive, organized, and technically strong Team Leader for our ...

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All JobsTechnology Operations JobsManager Technology Operations JobsManager Technology Operations Jobs in Wells, ME

Manager Technology Operations information

See Wells, ME salary details

$32.7K

$66.8K

$124.8K

How much do manager technology operations jobs pay per year?

As of Sep 6, 2026, the average yearly pay for manager technology operations in Wells, ME is $66,837.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,200.00 and $81,600.00 per year, depending on experience, location, and employer.

What is a manager technology operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What are some common challenges a manager technology operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What are the key skills and qualifications needed to thrive as a manager technology operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

How much do manager technology operations make in the US?

The average salary for a Manager of Technology Operations in the US is approximately $120,000 to $150,000 per year, depending on experience, location, and company size. These roles often require strong leadership skills, technical expertise, and certifications such as ITIL or PMP.

Is a manager technology operations a high paying job?

A Manager of Technology Operations typically earns a high salary compared to many other IT roles, with compensation often reflecting leadership responsibilities, technical expertise, and industry experience. Salaries can vary based on company size, location, and required skills such as project management and systems oversight.

What cities near Wells, ME are hiring for Manager Technology Operations jobs?

Cities near Wells, ME with the most Manager Technology Operations job openings:

Manager Technology Operations jobs near you

Director of Operations

Lyra Technology Group

Portsmouth, NH • Hybrid

$115K - $125K/yr

Full-time

Re-posted 8 days ago

Job description

Lyra Technology Group is seeking a Director of Operations to build, standardize, and own the operations backbone for one of our operating companies.  In this key leadership role, the Director will design and implement the internal infrastructure process, documentation, change management, QA, and asset and contract lifecycle - that lets our sales and technical teams execute cleanly. This is a build-out role reporting directly to the CEO. This is not a technical leadership role, a helpdesk supervision role, or a finance role.

Your work as a Director of Operations will include several components: 

Internal Operations, Process & Documentation

  • Author, standardize, and enforce internal SOPs across the organization
  • Own internal process documentation end-to-end: internal policy, client policy, and client data standards
  • Establish internal change management with documentation and communication standards
  • Lead internal automation and AI/workflow-automation initiatives
  • Govern internal systems administration (ConnectWise PSA, Datto RMM, documentation platform) in partnership with the Director of Technical Services

Quality Assurance & Standards

  • Implement ticket QA standards: audit cadence, completeness criteria, and billable-accuracy checks
  • Design and implement project QA: checklists engineers must satisfy before a project is closed
  • Standardize user provisioning/deprovisioning and identity practices across the client base
  • Partner with the Director of Technical Services on client documentation standards

Asset, Contract & Vendor Lifecycle

  • Centralize client asset and inventory tracking and lifecycle management
  • Own contract management: renewal dates and a central repository for MSAs, SOWs, and vendor agreements
  • Support MSA/SOW approval workflow (CEO retains final sign-off authority)
  • Partner with Finance on vendor procurement, purchasing, and renewals

Solutions Portfolio & Sales Enablement

  • Lead evaluation and packaging of new solutions and offerings for clients
  • Own pricing, rate-card, and catalog governance: SKU catalog, discount governance, margin floors
  • Build sales-ops and tech-ops enablement: onboarding handoffs, renewals tracking, whitespace/upsell systems
  • Support vCIO and IT strategy reviews with enablement tooling and information flow

Cross-Functional & Reporting

  • Partner with the CEO on operational strategy, capacity decisions, and continuous-improvement programs
  • Own operational reporting and dashboards: business KPIs, service-delivery metrics, and scorecards
  • Support HR-adjacent operations: offboarding, training and certification tracking
  • Coordinate with Technical Services on standards, solution handoffs, and BCDR oversight - govern the framework, don't duplicate technical execution

Our ideal Director of Operations has the following qualifications:

  • 5+ years in operations, service delivery, or PMO leadership, ideally within an MSP or IT services business
  • Proven experience building operational infrastructure - not just maintaining it
  • Familiarity with ConnectWise PSA and Datto RMM (or equivalent MSP tooling) and MSP service-delivery metrics
  • Comfortable in a small-company environment where the role is both strategic and execution-level
  • Strong bias toward documentation, process discipline, and measurable improvement
  • Experience with internal automation and workflow tooling; interest in AI-driven operational improvement
  • Experience with contract lifecycle management and vendor operations a plus

 

The targeted base compensation for this role is $115,000-$125,000. This role operates out of Portsmouth, NH in a hybrid model. If building the operational engine of a growing MSP sounds appealing to you, let's have a conversation.

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