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Manager Technology Operations Jobs in Philadelphia, PA

... Technologies we work with: NinjaOne RMM Unifi/Ubiquiti Synology NAS Windows Server (2012, 2019, etc) and associated roles FSMOs Active Directory RRAS DHCP DNS Microsoft 365 Management Microsoft 365 ...

Help Desk and IT Support: Manage a Help Desk Lead and IT Support Technicians handling 700+ tickets per month. Establish and enforce SLAs with a target of median resolution under 4 hours. Own Zendesk ...

Help Desk and IT Support: Manage a Help Desk Lead and IT Support Technicians handling 700+ tickets ... Comfortable managing help desk operations at scale (500+ tickets/month). * Experience with M365 ...

Help Desk and IT Support: Manage a Help Desk Lead and IT Support Technicians handling 700+ tickets ... Comfortable managing help desk operations at scale (500+ tickets/month). * Experience with M365 ...

IT Manager

Trenton, NJ ยท On-site

$95K - $116K/yr

Operational Leadership: Lead daily IT operations to ensure stable, responsive, and business-aligned support across the global organization. * Service Delivery: Manage the help desk function ...

Orchestrates the development of resolutions, plans and strategies for operational advancement * Generally reports to Sr. Manager or Executive role Education & Experience: * Undergraduate degree or ...

... Operations & Intelligence, and Enterprise Service Management. We help organizations operate, secure, and modernize complex environments by unifying infrastructure, networking, data, security ...

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Manager Technology Operations information

See Philadelphia, PA salary details

$31.3K

$64K

$119.6K

How much do manager technology operations jobs pay per year?

As of Aug 1, 2026, the average yearly pay for manager technology operations in Philadelphia, PA is $64,033.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $78,200.00 per year, depending on experience, location, and employer.

What are some common challenges a Manager Technology Operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

What are Manager Technology Operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What are the key skills and qualifications needed to thrive as a Manager Technology Operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.
What are the most commonly searched types of Technology Operations jobs in Philadelphia, PA? The most popular types of Technology Operations jobs in Philadelphia, PA are:
What are popular job titles related to Manager Technology Operations jobs in Philadelphia, PA? For Manager Technology Operations jobs in Philadelphia, PA, the most frequently searched job titles are:
What job categories do people searching Manager Technology Operations jobs in Philadelphia, PA look for? The top searched job categories for Manager Technology Operations jobs in Philadelphia, PA are:
What cities near Philadelphia, PA are hiring for Manager Technology Operations jobs? Cities near Philadelphia, PA with the most Manager Technology Operations job openings:
Infographic showing various Manager Technology Operations job openings in Philadelphia, PA as of July 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $64,033 per year, or $30.8 per hour.

IT Operations Manager

MyManagedTech

Mount Laurel, NJ โ€ข On-site

Other

Re-posted 22 days ago


Job description

Salary: 90,000 annually

Job Overview:
Effectively work with and lead a team of capable engineers. Solve problems and present solutions for day-to-day issues and long term projects. Plan effectively for future changes (i.e. Windows 10 end-of-life, changes to Microsoft MFA). Work within client environments to maintain a secure and highly available environment. Communicate with fellow engineers, vendors, and clients to promote a professional and positive environment.

Job Responsibilities:
- Serve as a team leader and escalation resource with regard to network and systems administration
- To manage and/or assist in ongoing projects and day-to-day demands
- Organize, coordinate, and prioritize multiple activities and resources (i.e. people, equipment, and supplies) and adhere to project schedules
- Maintain complete and accurate documentation that can be referenced by other technicians easily and effectively

Knowledge Required:
- Networking:
Layer 2 and 3 switching, NAS/SAN, VLANs, DNS, DHCP, Routing, VPN and related protocols
- Concepts:
Backup and Disaster Recovery
Device Security Standards
- Technologies we work with:
NinjaOne RMM
Unifi/Ubiquiti
Synology NAS
Windows Server (2012, 2019, etc) and associated roles
FSMOs
Active Directory
RRAS
DHCP
DNS
Microsoft 365 Management
Microsoft 365 Admin Center, Entra ID, Azure, Exchange, Teams
Microsoft Licensing and related best-practices

Key Skills:
- Communication - Whether through written or oral communication, always keep in mind the audience and setting, and express information in a respectful manner that is conducive to teamwork and maintaining a positive environment
- Customer Service - An ability to effectively work with those who may lack knowledge in IT, build positive relationships with customers and vendors, and resolve concerns or issues that clients may present
- Problem Solving - Identify problems in an environment, and develop solutions that efficiently resolve issues
- Attention to Detail - In writing documentation, implementing solutions, or planning projects, mind details and be aware of the side effects specific actions may produce

Education and Experience:
Ten (10) years of experience in this or a related position