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Manager Technology Operations Jobs in Pittsburgh, PA

Softwriters

IT Operations Specialist

Pittsburgh, PA · On-site

Manage Active Directory and Microsoft Entra ID user accounts. * Configure and support laptops, desktops, and mobile devices. SaaS Management & Technology Operations * Manage software licensing and ...

Alstom

IT Operations Lead- USA

Pittsburgh, PA · On-site

Overseeing management and tracking of regional hardware (PCs, printers, tablets, phones) and site ... Experience or understanding of end-user support and IT operations , * Knowledge of metrics, KPIs ...

Alstom

IT Operations Lead- USA

Pittsburgh, PA · On-site

Overseeing management and tracking of regional hardware (PCs, printers, tablets, phones) and site ... Experience or understanding of end-user support and IT operations , * Knowledge of metrics, KPIs ...

Alstom

IT Operations Lead- USA

Pittsburgh, PA

Overseeing management and tracking of regional hardware (PCs, printers, tablets, phones) and site ... Experience or understanding of end-user support and IT operations , * Knowledge of metrics, KPIs ...

Epistemix

Manager, Strategic Operations

Pittsburgh, PA · Remote

This role is responsible for maintaining work management platforms, operational playbooks, financial and IT systems. The Manager, Strategic Operations will help build and sustain the operational ...

Waabi

IT Systems Administrator

Pittsburgh, PA · On-site

You will support day-to-day IT operations, manage endpoint and identity systems, troubleshoot complex technical issues, and partner with teams across the organization to deliver scalable solutions.

Waabi

IT Systems Administrator

Pittsburgh, PA

You will support day-to-day IT operations, manage endpoint and identity systems, troubleshoot complex technical issues, and partner with teams across the organization to deliver scalable solutions.

Waabi

IT Systems Administrator

Pittsburgh, PA · On-site

You will support day-to-day IT operations, manage endpoint and identity systems, troubleshoot complex technical issues, and partner with teams across the organization to deliver scalable solutions.

Corporate Information Technology

Supervisor, IT

Pittsburgh, PA · Hybrid

$92K - $113K/yr

Under the general direction of the manager, supervises the day-to-day operations of a functional ... Run the Procedural service IT support. Budget and resource planning. Grow and develop talent with 4 ...

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All JobsTechnology Operations JobsManager Technology Operations JobsManager Technology Operations Jobs in Pittsburgh, PA

Manager Technology Operations information

See Pittsburgh, PA salary details

$30.1K

$61.6K

$115K

How much do manager technology operations jobs pay per year?

As of Aug 12, 2026, the average yearly pay for manager technology operations in Pittsburgh, PA is $61,604.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,800.00 and $75,200.00 per year, depending on experience, location, and employer.

How much do manager technology operations make in the US?

The average salary for a Manager of Technology Operations in the US is approximately $120,000 to $150,000 per year, depending on experience, location, and industry. These roles often require strong leadership skills, technical expertise, and knowledge of IT infrastructure and systems management.

What are some common challenges a manager technology operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

What is a manager technology operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

Is a manager technology operations a high paying job?

A Manager of Technology Operations typically earns a high salary compared to many other roles in the tech industry, with compensation often reflecting experience, certifications, and the size of the organization. These roles usually include responsibilities such as overseeing IT infrastructure, managing teams, and ensuring operational efficiency, which contribute to their higher pay scale.

What are the key skills and qualifications needed to thrive as a manager technology operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.
What cities near Pittsburgh, PA are hiring for Manager Technology Operations jobs? Cities near Pittsburgh, PA with the most Manager Technology Operations job openings:
Manager Technology Operations jobs near you
Infographic showing various Manager Technology Operations job openings in Pittsburgh, PA as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $61,604 per year, or $29.6 per hour.

IT Operations Specialist

SoftWriters, Inc.

Pittsburgh, PA • Hybrid

Full-time

Posted 13 days ago

Job description

 
IT Operations Specialist – SoftWriters

More Than a Technology Company.

Empower LTC Pharmacies. Save Lives. Build the Future of Healthcare Technology.

About SoftWriters

SoftWriters develops innovative technology solutions that empower long-term care (LTC) pharmacies to deliver life-saving medications more efficiently, accurately, and safely.

The Opportunity

We're seeking an IT Operations Specialist to join our growing team and help shape the future of healthcare technology.

Location: Hybrid – Pittsburgh, PA (Core office days: Tuesday, Wednesday, Thursday)
Reports To: IT Manager
FLSA Status: Exempt

What You'll DoEnd User Support
  • Serve as a primary point of contact for employee technology support requests.
  • Troubleshoot hardware, software, networking, printing, and connectivity issues.
  • Provide support for Microsoft 365 applications.
User Account & Device Administration
  • Provision and deprovision employee accounts and technology access.
  • Manage Active Directory and Microsoft Entra ID user accounts.
  • Configure and support laptops, desktops, and mobile devices.
SaaS Management & Technology Operations
  • Manage software licensing and user provisioning.
  • Monitor software utilization and licensing optimization.
  • Maintain software subscription and renewal records.

Asset Management, Purchasing & Vendor Coordination

  • Manage the lifecycle of technology assets from procurement through retirement
  • Work with vendors to obtain quotes, process renewals, and manage orders

IT Projects

  • Participate in technology implementation and upgrade projects
  • Assist with application deployments, system enhancements, and process improvements
  • Support the adoption and governance of AI-enabled business applications, including user training, access management, troubleshooting, and ongoing optimization
What We're Looking For

Required:

  • 3+ years of IT support, IT operations, or systems support experience
  • Experience supporting Microsoft 365 applications and services
  • Strong troubleshooting skills within Windows environments
  • Understanding of networking fundamentals, including TCP/IP, DNS, DHCP, and VPN connectivity
  • Experience working with ticketing systems and support workflows
  • Strong organizational, communication, and customer service skills
  • Ability to manage competing priorities and work independently

Preferred:

  • Experience managing SaaS applications, software licensing, vendor relationships, or IT procurement processes
  • Experience managing Active Directory and/or Microsoft Entra ID
  • Associate's or Bachelor's degree in Information Technology, Business Technology, or related field, or equivalent experience
  • Relevant Microsoft or CompTIA certifications
Success in This Role

Within your first year, you will:

  • Become a trusted resource for employee technical support.
  • Independently manage onboarding and offboarding activities.
  • Maintain accurate technology asset and licensing records.
  • Improve IT processes and documentation.
Why You'll Love Working Here

Meaningful Work
Your contributions support technology that helps pharmacies provide critical patient care.

Modern Work Environment
Brand-new North Shore office with modern amenities and Pittsburgh skyline views.

Recognized Top Workplace
Consistently voted one of Pittsburgh's top employers.

Our Values in Action
  • Innovators, Thought Leaders, Teachers
  • Accountability and Ownership
  • Customer-Centric
  • Unyielding Integrity
  • One Team, Family Spirit
Ready to Apply?

Join a team where your technical expertise helps power healthcare technology that makes a meaningful difference.

Note: This position does not sponsor work visas and requires the ability to work hybrid from our Pittsburgh office.

SoftWriters, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship status, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.

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