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Manager Technology Operations Jobs in Fulton, NY

Beyond SOF

DevOps Engineer

Syracuse, NY · On-site

$52 - $71.50/hr

As a DevOps Engineer at Hidden Level, you can expect to... Design, extend, optimize, and harden ... Expertise in Configuration Management technologies (Git, Perforce) * Experience with using and ...

Byrne Dairy and Deli

Operations Manager

Syracuse, NY · On-site

$46K - $52K/yr

Job Responsibilities As an Operations Manager, it will be up to you to create and build upon a positive and family-oriented culture and a profitable retail business environment, with the overall goal ...

Byrne Dairy and Deli

Operations Manager

Fulton, NY · On-site

$46K - $52K/yr

Job Responsibilities As an Operations Manager, it will be up to you to create and build upon a positive and family-oriented culture and a profitable retail business environment, with the overall goal ...

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Manager Technology Operations information

See Fulton, NY salary details

$27.3K

$55.8K

$104.2K

How much do manager technology operations jobs pay per year?

As of May 29, 2026, the average yearly pay for manager technology operations in Fulton, NY is $55,794.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $68,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager Technology Operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.

What are some common challenges a Manager Technology Operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What are Manager Technology Operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

What job categories do people searching Manager Technology Operations jobs in Fulton, NY look for? The top searched job categories for Manager Technology Operations jobs in Fulton, NY are:
What cities near Fulton, NY are hiring for Manager Technology Operations jobs? Cities near Fulton, NY with the most Manager Technology Operations job openings:
Manager Technology Operations jobs near you
Information Technology Operations Manager

Information Technology Operations Manager

Community Financial System, Inc.

Syracuse, NY

$92K - $160.59K/yr

Full-time

Posted 14 days ago

Job description

Overview

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.


Responsibilities

The IT Operations Manager is responsible for the leadership, management, and operational performance of the Bank’s IT infrastructure and support services. This role ensures the stability, security, and scalability of all technology platforms, while driving continuous improvement, operational efficiency, and a high level of end-user satisfaction.

The position oversees infrastructure, network operations, end-user support, and enterprise systems, ensuring alignment with business objectives, regulatory requirements, and information security standards.

Essential Duties:

  • Ensure timely resolution of IT incidents and service requests, promoting a responsive, customer-focused support model
  • Maintain and improve system uptime, performance, and operational resilience across all platforms
  • Lead infrastructure initiatives including upgrades, migrations, and modernization efforts (e.g., cloud, data center, VDI)
  • Partner with auditors, regulators, and external consultants during audits and examinations
  • Work closely with Information Security to implement and enforce policies, controls, and best practices
  • Provide technical leadership across core platforms including Microsoft 365/Exchange, Citrix/VDI, Active Directory, and Nutanix environments
  • Serve as an escalation point for complex technical issues across network, server, and application domains
  • Establish and track key performance indicators (KPIs), SLAs, and operational metrics
  • Ensure proper change management, incident management, and problem management processes are followed
  • Lead, mentor, and develop IT staff, fostering a culture of accountability, collaboration, and continuous improvement
  • Support remote locations and branch operations as needed (approximately 10% travel required).

Qualifications

Bachelor’s degree in management information systems (MIS), Computer Science, Business, or a related field, or equivalent combination of education and experience. Ongoing professional development in infrastructure, cloud technologies, and cybersecurity preferred.

Minimum of eight (8) years of progressive IT experience, including leadership or supervisory responsibilities within infrastructure, operations, or support functions.

Skills & Competencies:

  • Strong leadership, team development, and organizational management skills
  • Excellent communication and stakeholder engagement abilities
  • Proven ability to manage multiple priorities in a fast-paced environment
  • Strong customer service orientation with a focus on user experience
  • Deep technical knowledge of enterprise infrastructure, networking, and telecommunications
  • Strong analytical, problem-solving, and decision-making capabilities
  • Ability to work both strategically and hands on when required