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Manager Technology Operations Jobs in Williamson, NY

Morgan Properties

Senior IT Analyst - Deskside

Rochester, NY · On-site

$44.50 - $59.25/hr

... management company headquartered in Conshohocken, Pennsylvania. The Senior IT Analyst plays a critical role in ensuring seamless IT operations across remote offices, responsible for the support ...

BCC Software

Sr. Director, IT

Rochester, NY · On-site

The Senior Director of IT is responsible for the organization's technology environment ... Own and oversee operation of multiple on-prem datacenters, manage cloud (Azure and AWS ...

BCC Software

Sr. Director, IT

Rochester, NY · On-site

The Senior Director of IT is responsible for the organization's technology environment ... Own and oversee operation of multiple on-prem datacenters, manage cloud (Azure and AWS ...

BCC Software

Sr. Director, IT

Rochester, NY · On-site

The Senior Director of IT is responsible for the organization's technology environment ... Own and oversee operation of multiple on-prem datacenters, manage cloud (Azure and AWS ...

BCC Software

Senior Director of IT

Rochester, NY · On-site

Job Objective The Senior Director of IT is responsible for the organization's technology ... Own and oversee operation of multiple on-prem datacenters, manage cloud (Azure and AWS ...

New

NABIS

Operations Manager

Rochester, NY · On-site

$80K/yr

Our team, backed by Y Combinator and from a celebrity roster of tech luminaries and celebrities ... The Operation Manager will report to the New York Director of Operations and will be responsible ...

NABIS

Operations Manager

Rochester, NY

$80K/yr

Our team, backed by Y Combinator and from a celebrity roster of tech luminaries and celebrities ... The Operation Manager will report to the New York Director of Operations and will be responsible ...

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Manager Technology Operations information

See Williamson, NY salary details

$30.3K

$62.1K

$116K

How much do manager technology operations jobs pay per year?

As of May 28, 2026, the average yearly pay for manager technology operations in Williamson, NY is $62,097.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,100.00 and $75,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager Technology Operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.

What are some common challenges a Manager Technology Operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What are Manager Technology Operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

What job categories do people searching Manager Technology Operations jobs in Williamson, NY look for? The top searched job categories for Manager Technology Operations jobs in Williamson, NY are:
What cities near Williamson, NY are hiring for Manager Technology Operations jobs? Cities near Williamson, NY with the most Manager Technology Operations job openings:
Manager Technology Operations jobs near you
Infographic showing various Manager Technology Operations job openings in Williamson, NY as of May 2026, with employment types broken down into 80% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $62,097 per year, or $29.9 per hour.
Internal IT & Innovation Administrator

Internal IT & Innovation Administrator

ComTec Solutions

Rochester, NY • On-site

$70K - $90K/yr

Full-time

Posted 17 days ago

Job description

Job Type
Full-time
Description
THIS IS AN ON-SITE POSITION
JOB SUMMARY:
The Internal IT & Innovation Administrator owns ComTec's internal technology environment. This role combines hands-on systems administration and end-user support with strategic technology planning and innovation leadership.
The position ensures reliable, secure day-to-day IT operations while identifying, piloting, and implementing technologies that improve efficiency, scalability, and competitive differentiation.
REPORTS TO: Director of Finance
DIRECT REPORTS: None
ESSENTIAL FUNCTIONS:
  1. INTERNAL IT OPERATIONS
  • Administer and maintain Microsoft 365, Windows Server, Active Directory, Exchange, Intune, endpoint security, backup systems, VPN, and network infrastructure.
  • Manage user lifecycle (onboarding/offboarding, permissions, account administration).
  • Deploy and support laptops, desktops, mobile devices, and peripherals.
  • Perform patching, upgrades, refresh cycles, and routine system maintenance.
  • Monitor system performance, security, and backups.
  • Maintain accurate documentation of configurations and procedures.
  • Ensure compliance with internal IT policies and change management processes.

2. SUPPORT & SERVICE MANAGEMENT
  • Serve as primary internal IT support resource (Tier 1-3).
  • Manage ticket intake, resolution, documentation, and escalation.
  • Provide professional support to employees at all levels.
  • Identify and reduce recurring technical issues.
  • Provide occasional after-hours support as needed.
  • Technology Strategy & Innovation
  • Develop and maintain an internal technology roadmap aligned with company goals.
  • Research emerging tools, automation platforms, and AI solutions.
  • Identify operational inefficiencies and propose technology-driven improvements.
  • Lead pilot programs and proof-of-concept initiatives.
  • Evaluate solutions based on ROI, usability, scalability, and security.
  • Present recommendations to leadership and support organization-wide adoption.
  • Track and report measurable outcomes from innovation initiatives.

3. SUCCESS MEASURES
  • Stable and secure internal IT environment
  • Timely issue resolution and high employee satisfaction
  • Reduction in recurring support issues
  • Successful rollout and adoption of new technologies
  • Measurable operational improvements

ADDITIONAL RESPONSIBILITIES:
  • Adhere to departmental policies for reporting and managing requests and change control
  • Maintain daily timesheet and expense report entries and submit them accurately and timely
  • Other duties as required

Requirements
TECHNICAL SKILLS & EXPERIENCE:
Strong working knowledge of:
  • Microsoft Windows Server
  • Microsoft Active Directory (AD, DNS, Group Policy)
  • Microsoft 365 & Exchange
  • Microsoft Intune
  • Windows Desktop OS
  • VPN and remote access solutions
  • Endpoint security platforms
  • Backup and disaster recovery systems
  • Wi-Fi and LAN networking fundamentals
  • HP and Dell hardware environments
  • Understanding of internet architecture and mail flow

Experience evaluating and implementing emerging technologies in MSP or manufacturing environments preferred.
SOFT SKILLS & COMPENTENCIES:
  • Strong technical troubleshooting skills
  • Organized and process-oriented
  • Clear communicator
  • Strategic thinker with hands-on execution ability
  • Independent, accountable, and collaborative

EDUCATION & QUALIFICATIONS:
Qualifications
  • 3-5+ years of progressive IT experience
  • Strong systems administration background
  • Experience supporting Microsoft 365 and Windows environments
  • Experience implementing or evaluating new technologies preferred
  • Associate or Bachelor's degree in IT-related field preferred

Preferred Certifications:
CompTIA A+, Microsoft 365 Certified, Azure Administrator, or equivalent
WORK ENVIRONMENT & ADDITIONAL REQUIREMENTS:
  • Primarily office-based work using standard computer equipment
  • Ability to remain calm and effective during time-sensitive situations
  • Occasional evening or weekend work as needed
  • Valid driver's license and reliable transportation

Salary Description
70,000-90,000

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