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Manager Technology Operations Jobs in Baton Rouge, LA

ISC Constructors

IT Helpdesk Technician

Baton Rouge, LA · On-site

$45K - $60K/yr

Information Technology Reports To: IT Operations Manager Position Summary Under the general supervision of the IT Operations Manager, the Level 1 IT Support Technician provides first-level technical ...

GovCIO

Service Delivery Manager

Baton Rouge, LA · Remote

$180K - $190K/yr

The Service Delivery Manager leads enterprise IT operations and infrastructure programs supporting federal government agencies, including mission-critical environments. This position is fully remote.

Ecolab

Field Operations Manager

Baton Rouge, LA · On-site

$77.90K - $117K/yr

Join Ecolab's industry-leading Pest Elimination team as a Field Operations Manager in the Baton ... Access to best -in-class resources, tools, and technology * Grow your income as you drive district ...

Ecolab

Field Operations Manager

Baton Rouge, LA · On-site

$77.90K - $117K/yr

As a Field Operations Manager, you will develop and lead a team of Service Specialists who provide ... Access to best -in-class resources, tools, and technology * Grow your income as you drive district ...

T Baker Smith

IT Technician

Prairieville, LA · On-site

This role ensures reliable technology operation by resolving incidents, fulfilling service requests, and supporting deployments and asset management. The Technician serves as the primary contact for ...

FMOLHS

System Administrator 1

Baton Rouge, LA

Installs, configures, deploys, maintains, and support systems related to area of responsibility and assignment by the Manager of Technology Operations and the IS Architects. * Monitors technology ...

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Manager Technology Operations information

See Baton Rouge, LA salary details

$29.8K

$60.9K

$113.8K

How much do manager technology operations jobs pay per year?

As of May 30, 2026, the average yearly pay for manager technology operations in Baton Rouge, LA is $60,933.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $74,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager Technology Operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.

What are some common challenges a Manager Technology Operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What are Manager Technology Operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

What are popular job titles related to Manager Technology Operations jobs in Baton Rouge, LA? For Manager Technology Operations jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Manager Technology Operations jobs in Baton Rouge, LA look for? The top searched job categories for Manager Technology Operations jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Manager Technology Operations jobs? Cities near Baton Rouge, LA with the most Manager Technology Operations job openings:
Manager Technology Operations jobs near you
IT Helpdesk Technician

IT Helpdesk Technician

ISC Constructors

Baton Rouge, LA • On-site

$45K - $60K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 15 days ago

ISC Constructors rating

6.6

Company rating: 6.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Job Title: Level 1 IT Support Technician

Department: Information Technology
Reports To: IT Operations Manager

Position Summary

Under the general supervision of the IT Operations Manager, the Level 1 IT Support Technician provides first-level technical support for the company’s end users, devices, and core technology systems. This position is responsible for responding to support requests, troubleshooting hardware and software issues, setting up and maintaining user devices, documenting resolutions, and escalating more complex problems when needed.

This role is a front-line position within the IT department and is critical to delivering reliable, professional, and timely support to associates across the organization.

Key Responsibilities

End User Support

  • Provide first-level technical support for issues related to computers, software, printers, mobile devices, and other company technology.
  • Respond to support requests submitted through approved IT support channels.
  • Troubleshoot and resolve basic technical issues in a timely, professional, and customer-focused manner.
  • Follow up with users to ensure issues have been fully resolved.
  • Escalate advanced or unresolved issues to the appropriate IT team members.

Device Setup, Maintenance, and Troubleshooting

  • Install, configure, maintain, and repair computer hardware, software, and peripheral devices.
  • Perform routine troubleshooting for workstation, email, login, printing, and connectivity issues.
  • Run diagnostic tools and apply standard corrective actions to resolve technical problems.
  • Assist with new user setup, device deployments, upgrades, replacements, and moves.
  • Support basic troubleshooting of Local Area Network (LAN), Wide Area Network (WAN), and related connectivity issues.

Documentation and Process Support

  • Document support activity, troubleshooting steps, and issue resolutions in the company’s ticketing system.
  • Assist in developing and maintaining IT documentation, support procedures, and knowledge base content.
  • Help reinforce IT standards, support processes, and best practices across the organization.

Security and Asset Support

  • Assist with endpoint protection, software updates, patching, and other routine system maintenance tasks.
  • Support established IT security procedures related to device handling, user access, and issue reporting.
  • Assist with tracking and maintaining IT hardware inventory and related records.

Team Collaboration

  • Work closely with the IT team to support daily operations and provide consistent service to the business.
  • Assist with IT projects, technology rollouts, and other department initiatives as assigned.
  • Maintain a professional, service-oriented approach when supporting associates at all levels of the organization.

Qualifications

  • Associate’s degree in Information Technology or a related field preferred; equivalent experience may be considered.
  • Prior help desk, desktop support, or technical support experience preferred.
  • Basic knowledge of computer hardware, software, printers, and mobile devices.
  • Familiarity with Microsoft 365 applications and Windows operating systems.
  • Basic understanding of networking concepts preferred.
  • CompTIA A+ certification is a plus.

Competencies

  • Strong customer service mindset and a professional approach to user support.
  • Effective written and verbal communication skills.
  • Strong troubleshooting and problem-solving ability.
  • Ability to work independently on routine issues and escalate when appropriate.
  • Strong attention to detail and accuracy.
  • Ability to manage multiple tasks and priorities in a fast-paced environment.
  • Dependable, team-oriented, and committed to delivering high-quality support.
  • Demonstrates professionalism, integrity, and sound judgment.

Working Conditions / Physical Requirements

  • Ability to lift, carry, and move standard IT equipment such as laptops, monitors, printers, and desktop devices.
  • Ability to work onsite during normal business hours.
  • Ability to travel occasionally to other office or jobsite locations, if needed.
  • Occasional after-hours or off-hours support may be required based on business needs.