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Manager Technology Operations Jobs in Washington

Sallie_mae

Technology Operations Engineer II

Sterling, VA

$68.80K - $93.10K/yr

Experience with incident management, problem management, and change management processes. * Strong ... in technology operations or a similar role. * Experience with Apple devices, Apple operating ...

New

Leidos

Cloud Operations Manager

Alexandria, VA

Join us in transforming how technology serves those who serve. At Leidos, we're not just delivering ... Leidos is seeking a Cloud Operations Manager to spearhead cloud initiatives for the United States ...

Leidos

Cloud Operations Manager

Alexandria, VA · On-site

Join us in transforming how technology serves those who serve. At Leidos, we're not just delivering ... Leidos is seeking a Cloud Operations Manager to spearhead cloud initiatives for the United States ...

Tenacity Solutions LLC

Be Seen First

IT Operations Lead (Active TS Required)

Washington, DC · On-site

IT Operations Lead (On-Site | TS/SCI Eligible | Federal Program) Location: Washington, DC (On-Site ... The Program Manager operates in a more remote/oversight capacity, making this role the central ...

Ciena Corporation

Analyst, IT Operations

Hanover, MD · On-site

We're a technology company that leads with our humanity-driving our business priorities alongside ... Orchestration & Configuration Management - Terraform & Ansible Documentation: * Generate & maintain ...

The Affiliated Sante Group

IT Manager

Silver Spring, MD · On-site

$85K - $90K/yr

What You'll Do: IT Operations & Infrastructure * Supervise and manage technology team of 2-3 staff members with tasks / projects, helpdesk tickets and other requests. * Oversee IT systems across ...

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Manager Technology Operations information

See Washington salary details

$35.1K

$71.9K

$134.2K

How much do manager technology operations jobs pay per year?

As of May 29, 2026, the average yearly pay for manager technology operations in Washington is $71,870.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $87,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager Technology Operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.

What are some common challenges a Manager Technology Operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What are Manager Technology Operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

What are popular job titles related to Manager Technology Operations jobs in Washington? For Manager Technology Operations jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Manager Technology Operations jobs in Washington look for? The top searched job categories for Manager Technology Operations jobs in Washington are:
What cities in Washington are hiring for Manager Technology Operations jobs? Cities in Washington with the most Manager Technology Operations job openings:
Manager Technology Operations jobs near you
Infographic showing various Manager Technology Operations job openings in Washington as of May 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $71,870 per year, or $34.6 per hour.

Technology Operations Engineer II

Sallie Mae Bank

Sterling, VA

$68.80K - $93.10K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

When you join Sallie Mae, you become a champion for all students.
We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way.
We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students-and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you-from physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
What You'll Contribute
The Technology Operations Engineer II will be responsible for ensuring the smooth functioning of our technology systems and infrastructure.
What You'll Do
  • Assist in the implementation, maintenance, and support of technology systems, including hardware, software, networks, and telecommunications.
  • Monitor the performance and availability of technology systems, identifying and resolving issues in a timely manner to minimize downtime and disruptions.
  • Participate in technology projects, assisting with planning, implementation, and testing activities.
  • Contribute to the development and enforcement of technology operations policies, procedures, and standards to ensure consistent and secure operations.
  • Assist in the development and execution of disaster recovery and business continuity plans for technology systems.
  • Provide technical support and guidance to end-users, troubleshooting technology issues and escalating problems as needed.

The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.
What you have
Minimum: Indicate minimum education, skills and experience required.
  • Strong knowledge of technology infrastructure, including hardware, software, networks, and telecommunications systems.
  • Familiarity with ITIL framework and best practices for technology operations.
  • Experience with incident management, problem management, and change management processes.
  • Strong analytical and problem-solving skills, with the ability to identify and resolve technology issues effectively.
  • Excellent communication and interpersonal skills, with the ability to collaborate with stakeholders at various levels.
  • Detail-oriented with strong organizational and multitasking abilities to manage multiple tasks and priorities.

Preferred: Indicate "nice to haves" regarding education, skills, and experience.
  • Bachelor's degree in computer science, information technology, or a related field.
  • 3 years of experience in technology operations or a similar role.
  • Experience with Apple devices, Apple operating systems, JAMF and Cloud Computing.

The Americans with Disabilities Act
The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.
Feeling your best helps you do your best:
Our benefits take care of the whole you-so you can build your work around your life (not the other way around!).
  • Competitive base salaries
  • Bonus incentives
  • Generous PTO, Floating Holidays and 12 Federal Holidays observed
  • Support for financial-well-being and retirement 401k with employer match
  • Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
  • Employer paid short-term/long-term disability and basic life insurance
  • Flexible hybrid working arrangements.
  • Paid parental leave and adoption reimbursement programs
  • Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
  • Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
  • Tuition Reimbursement and Family Scholarship Programs
  • Career development and training opportunities

Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click here to view the U.S. Pay Transparency Policy, here for federal job applicant notices, and here to view the California Employee Privacy Notice.
Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

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