Manager Technology Operations Jobs in Kansas (NOW HIRING)

Identity & Operations Specialist
 

Purpose Statement
The job of Identity & Operations Specialist is done for the purpose/s of administering staff and student accounts; managing account lifecycle processes; administering ClassLink, single sign-on (SSO), curricular rostering, and related identity services; coordinating technology purchasing, software licensing, and vendor renewals; supporting technology operational processes; and maintaining procedures and documentation that support district technology services.

This job reports to the Technology Manager.

Essential Functions
Identity & Rostering Administration
    Creates, modifies, and maintains staff and student accounts within assigned technology systems.
    Administers ClassLink, single sign-on (SSO), and identity management services.
    Maintains user permissions, access settings, organizational structures, and security groups within assigned systems.
    Monitors account provisioning, synchronization, and deprovisioning processes.
    Coordinates employee onboarding, transfers, and offboarding activities with Human Resources and other district departments.
    Supports curricular rostering processes and resolves routine roster synchronization issues.
    Reviews synchronization reports and coordinates corrective actions with Human Resources, Student Information Systems, Curriculum, and other district departments.
    Coordinates with vendors regarding authentication, identity management, and roster integration issues.
    Escalates advanced automation, integration, or development issues to appropriate Technology Services staff.

Purchasing, Licensing & Vendor Administration
    Creates purchase orders for approved technology purchases.
    Tracks technology purchases through district purchasing and approval processes.
    Receives technology shipments and verifies delivered items against purchase orders and packing documentation.
    Processes receiving records and maintains purchasing documentation.
    Maintains software subscriptions, licensing records, support agreements, and renewal schedules.
    Coordinates with vendors regarding orders, licensing, renewals, support requests, and service issues.

Technology Operations Coordination
    Develops and maintains procedures, process guides, and support documentation related to account management, identity services, purchasing, licensing, and assigned operational processes.
    Communicates technology procedures, timelines, and operational requirements to district staff.
    Coordinates operational activities between Technology Services, district departments, vendors, and service providers.
    Supports implementation of district technology projects through planning, testing, deployment, and follow-up activities.
    Maintains documentation and records supporting assigned operational processes.

Technology Deployment & Inventory Support
    Assists with device deployment, collection, replacement, and recovery projects.
    Supports inventory audits and asset verification activities.
    Coordinates with the Asset & Inventory Operations Specialist regarding newly received equipment and deployment readiness.
    Maintains records related to technology purchases, warranties, and assigned assets.

Other Functions
 Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.

Job Requirements: Minimum Qualifications 

Skills, Knowledge and Abilities
SKILLS are required to perform multiple technical and administrative tasks with a need to periodically upgrade skills to meet changing technology and operational requirements. Specific skill-based competencies required to satisfactorily perform the functions of the job include: administering technology systems; managing user accounts and permissions; processing purchase orders and receiving documentation; maintaining software licensing records; coordinating with vendors and district staff; documenting procedures and processes; organizing information and records; and utilizing technology management, identity management, and productivity software.
KNOWLEDGE is required to perform basic mathematical calculations; read technical information; compose a variety of documents; communicate with staff, vendors, and stakeholders; and solve practical operational problems. Specific knowledge-based competencies required to satisfactorily perform the functions of the job include: account lifecycle management; identity and access management concepts; Identity management systems and single sign-on systems; software licensing and subscription management; purchasing and receiving processes; technology system administration; technology support procedures; and office productivity software.
ABILITY is required to schedule activities, manage multiple priorities, gather and organize information, and apply established procedures to varying situations. Flexibility is required to work with individuals from diverse departments; work with data utilizing defined but different processes; and administer multiple technology systems with varying requirements. Ability is also required to work with a diversity of individuals and groups; maintain accurate records; communicate effectively with both technical and non-technical users; and utilize a variety of technology systems and software platforms. Problem solving is required to identify issues, coordinate solutions, and determine when situations require escalation. Problem solving with data frequently requires interpretation of established procedures and operational requirements; problem solving with systems requires analysis of account, access, licensing, and configuration issues. Specific ability-based competencies required to satisfactorily perform the functions of the job include: establishing effective working relationships; communicating clearly with persons having varied technical knowledge; maintaining confidentiality; organizing and prioritizing work; meeting deadlines; following established procedures; maintaining accurate records; and working effectively as part of a team.
 

Responsibility
Responsibilities include: working under limited supervision using established procedures and professional judgment; administering assigned technology systems and identity services; coordinating technology purchasing, licensing, onboarding, offboarding, and operational processes; maintaining accurate records and documentation; and supporting district technology initiatives. The position regularly collaborates with district departments, vendors, and Technology Services staff. Performance of the job directly impacts the effectiveness of technology services, access to district systems, and operational efficiency across the organization.
Work Environment
The usual and customary methods of performing the job's functions require the following physical demands: occasional lifting, carrying, pushing, and/or pulling, some stooping, kneeling, crouching, and/or crawling and significant fine finger dexterity. Generally the job requires 50% sitting, 25% walking, and 25% standing. The job is performed in a generally hazard free environment and in a clean atmosphere.
Experience: Job related experience with increasing levels of responsibility is desired. 
 

Education: High school diploma or equivalent.
Equivalency:

Required Testing                          Certificates and Licenses

Continuing Educ. / Training                                    Clearances
                                                                Criminal Background Clearance

FLSA Status             Approval Date                       Salary Grade
Non Exempt                                                          $56,000 - $61,000
 

Notice of Nondiscrimination
Geary County USD #475 does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and/or activities and provides equal access to the Boy Scouts and other designated youth groups. For questions or complaints based on race, color, national origin, sex or age, please contact the USD 475 Director of Human Resources, 123 N. Eisenhower, Junction City, KS 66441. Telephone: 785.717.4000. For questions or complaints based on disability, please contact the USD 475 Director of Exceptional Student Services, 123 N. Eisenhower, Junction City, KS 66441. Telephone: 785.717.4000