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Manager Technology Operations Jobs in Kansas (NOW HIRING)

Amazon

IT Manager , Ops Tech Solutions (OTS)

Olathe, KS · On-site

About Operation Technology Solutions (OTS) Operations is at the heart of Amazon business. We are ... management and staff to provide technical assistance for continuous improvement of IT solutions. ...

Miami, County of (KS)

Information Specialist II

Paola, KS · On-site

$28.21 - $30.75/hr

Support and maintain network infrastructure, endpoint devices, and system connectivity to ensure reliable technology operations. Perform endpoint management activities, including device provisioning ...

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Manager Technology Operations information

What is a manager technology operations?

A Manager Technology Operations is responsible for overseeing the daily operations of an organization's IT infrastructure, systems, and support teams. They ensure technology services run smoothly, manage technical staff, and coordinate with other departments to align IT operations with business goals. Their duties often include monitoring system performance, implementing best practices, and managing budgets or vendor relationships. This role is key to maintaining reliable technology environments that support organizational productivity.

What are some common challenges a manager technology operations might face when overseeing a diverse technical team?

A Manager Technology Operations often encounters challenges such as balancing competing priorities between maintenance and innovation, ensuring clear communication across multidisciplinary teams, and managing unexpected outages or incidents. Coordinating between IT, development, and business units requires strong organizational skills and the ability to mediate differing perspectives. Additionally, managers must stay up-to-date with evolving technologies and compliance requirements, all while fostering a collaborative and resilient team culture.

What are the key skills and qualifications needed to thrive as a manager technology operations, and why are they important?

To thrive as a Manager Technology Operations, you need a strong background in IT infrastructure management, project coordination, and a relevant degree such as computer science or information technology. Familiarity with systems like ITIL frameworks, network monitoring tools, and certifications such as PMP or ITIL are typically valued. Leadership, problem-solving, and effective communication are crucial soft skills for successfully guiding teams and collaborating across departments. These capabilities ensure efficient operations, minimize downtime, and drive continuous improvement in technology environments.

What is the difference between Manager Technology Operations vs Network Operations Manager?

AspectManager Technology OperationsNetwork Operations Manager
Primary FocusOverseeing overall IT service delivery, infrastructure, and technology processesManaging network infrastructure, security, and network performance
CertificationsITIL, PMP, CompTIA, Cisco certificationsCisco CCNA, CCNP, CompTIA Network+
Work EnvironmentIT departments, cross-functional teams, enterprise environmentsNetwork operations centers, data centers, enterprise networks
Common UsageBroader IT management roles involving multiple technology domainsSpecialized network management roles focusing on network infrastructure

The Manager Technology Operations role covers a broad range of IT services and infrastructure management, while the Network Operations Manager specializes in network-specific functions. Both roles require similar certifications and work environments but differ in scope and focus.

How much do manager technology operations make in the US?

The average salary for a Manager of Technology Operations in the US is approximately $120,000 to $150,000 per year, depending on experience, location, and company size. These roles often require strong leadership skills, technical expertise, and certifications such as ITIL or PMP.

Is a manager technology operations a high paying job?

A Manager of Technology Operations typically earns a high salary compared to many other IT roles, with compensation often reflecting leadership responsibilities, technical expertise, and industry experience. Salaries can vary based on company size, location, and required skills such as project management and systems oversight.

What cities in Kansas are hiring for Manager Technology Operations jobs?

Cities in Kansas with the most Manager Technology Operations job openings:

Manager Technology Operations jobs near you

Operations Manager

SMS DATA PRODUCTS GROUP, INC

Mcconnell Air Force Base, KS • On-site

Full-time

Posted 19 days ago

Job description

SMS is hiring an Operations Manager to support our Base Infrastructure (BIM) contract at McConnell AFB, KS. This position manages IT operations and service delivery functions providing leadership for operational processes, service management, and continuous improvement initiatives.

Since 1976, SMS has specialized in modernizing legacy IT and sustaining complex enterprise environments for federal agencies. With the goal of building long-term partnerships with our customers, we invest in our employees by providing the training, tools, and support they need to keep critical missions operational, improve performance, and reduce risk. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit www.sms.com.

Submit your resume today!

Job Responsibilities

  • Manages IT operations and service delivery functions providing leadership for operational processes, service management, and continuous improvement initiatives
  • Oversees day-to-day IT operations including incident management, change management, and problem management processes
  • Manages operational teams ensuring effective service delivery and performance
  • Implements ITIL service management frameworks and Defense Enterprise Service Management processes
  • Coordinates operational activities across Network Operations Center, field support teams, and engineering functions
  • Manages operational metrics, reporting, and performance dashboards
  • Leads process improvement initiatives enhancing operational efficiency and effectiveness
  • Coordinates with program management for operational planning and resource allocation
  • Manages operational budget and expenditure tracking
  • Ensures compliance with operational policies, procedures, and standards
  • Coordinates crisis response and disaster recovery operations
  • Manages vendor and subcontractor operational coordination

Required Qualifications

  • Minimum 8 years of IT operations management experience
  • ITIL Foundation certification required
  • PMP or equivalent management certification preferred
  • DoD Secret security clearance required

SMS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Req # 2026-5450

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