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Manager Technical Writer Jobs in Nebraska (NOW HIRING)

ACI Worldwide

Sr Technical Account Manager

Omaha, NE · On-site

Excellent verbal and written communication skills across technical and non-technical audiences ... manage digital payments, power omni-commerce payments, present and process bill payments, and ...

ACI Worldwide

Sr Technical Account Manager

Omaha, NE · On-site +1

Excellent verbal and written communication skills across technical and non-technical audiences ... manage digital payments, power omni-commerce payments, present and process bill payments, and ...

Staffingine LLC

Technical BA

Omaha, NE · On-site

The role involves translating business needs into technical specifications, managing API-related ... Ability to write clear technical documentation, sequence diagrams, and data flow models.

Aligneddc

Technical SME, BMS

Ord, NE

Participation in discussions, written and verbal, with Aligned senior leadership and Board of ... Manages competing demands; Changes approach or method to best fit the situation; Able to deal with ...

Sandhills Global, Inc.

Technical Data Editor

Lincoln, NE · On-site

$20/hr

This position will involve a lot of detailed data entry, editing, and contact with our management ... Ability to commute daily to local office is required. • Excellent oral and written communication ...

Interstates

Revit Technical Instructor

Omaha, NE · On-site

$70K - $87K/yr

Technical Instructor, Design Services Interstates is seeking a Technical Instructor, Design ... Ability to write reports, manuals, and business correspondence * Comfort presenting to managers ...

Cnx

Technical Business Analyst

Omaha, NE · On-site

Partner with Product Management to refine high-level business needs into detailed software and ... Strong written and verbal English communication skills . * Ability to work effectively with minimal ...

TallGrass

Supervisor-Technical Services

Kearney, NE · On-site

$109K - $109K/yr

A minimum of five (5) years with direct people management. * Knowledge and experience in operation ... Solid communication (verbal and written) and interpersonal skills. * Demonstrated ability to lead ...

Brookfield

Technical Data Analyst

Omaha, NE · On-site

Manage the Reporting Calendar to ensurean equitabledistribution of work within data team * Mentor ... Polished and professional written and verbal communication skills. * The ability to read and write ...

Interstates

Revit Technical Instructor

Omaha, NE · On-site +1

$70K - $87K/yr

Technical Instructor, Design Services Interstates is seeking a Technical Instructor, Design ... Ability to write reports, manuals, and business correspondence * Comfort presenting to managers ...

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All JobsTechnical Writer JobsManager Technical Writer JobsManager Technical Writer Jobs in Nebraska

Manager Technical Writer information

See Nebraska salary details

$13

$37

$63

How much do manager technical writer jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for manager technical writer in Nebraska is $37.13, according to ZipRecruiter salary data. Most workers in this role earn between $27.50 and $44.90 per hour, depending on experience, location, and employer.

What is a manager technical writer?

A Manager Technical Writer is a professional who leads a team of technical writers in creating clear and accurate documentation, such as user manuals, guides, and online help systems. They are responsible for overseeing the documentation process, ensuring quality standards, and coordinating with other departments like engineering and product management. In addition to writing and editing content, they also manage project timelines, allocate resources, and mentor junior writers. Their goal is to ensure that all documentation is user-friendly, comprehensive, and aligns with organizational objectives.

How does a manager technical writer typically collaborate with subject matter experts and their writing team?

As a Manager Technical Writer, you’ll regularly coordinate with subject matter experts (SMEs) to gather detailed technical information, clarify complex topics, and ensure documentation accuracy. Simultaneously, you’ll mentor and oversee a team of writers, assigning projects, reviewing drafts, and establishing documentation standards. Effective collaboration with both SMEs and your team is essential for delivering clear, user-friendly content and meeting project deadlines. Strong communication and organizational skills are key to balancing these responsibilities and ensuring consistency across all technical materials.

What are the key skills and qualifications needed to thrive as a manager technical writer, and why are they important?

To thrive as a Manager Technical Writer, you need expertise in technical writing, document management, and leadership, typically supported by a degree in English, Communications, or a technical field. Proficiency with content management systems (CMS), authoring tools like MadCap Flare or Adobe FrameMaker, and familiarity with documentation standards is essential. Strong project management, communication, and team leadership skills help you guide writers and collaborate across departments. These skills ensure high-quality, accurate documentation and effective coordination within technical teams.

What is the difference between Manager Technical Writer vs Technical Writer?

AspectManager Technical WriterTechnical Writer
ResponsibilitiesOversees technical writing team, manages projects, develops documentation strategiesCreates technical documents, manuals, and guides under supervision
Required SkillsLeadership, project management, advanced writing skillsStrong writing, technical knowledge, attention to detail
Work EnvironmentTeam management, collaboration with multiple departmentsIndividual contributor, often in a technical or engineering setting
CertificationsOften preferred: PMP, technical writing certificationsTechnical writing certifications beneficial but not mandatory

The main difference is that a Manager Technical Writer leads and manages the technical writing team and projects, while a Technical Writer focuses on creating technical content. The manager handles strategic planning and team coordination, whereas the technical writer concentrates on producing clear, accurate documentation.

What are the most commonly searched types of Technical Writer jobs in Nebraska?

The most popular types of Technical Writer jobs in Nebraska are:

Manager Technical Writer jobs near you

Sr Technical Account Manager

ACI Worldwide

Omaha, NE • On-site

Full-time

Posted 21 days ago

Job description


Powering the world's payments ecosystem
ACI powers the payments ecosystem - globally, and you power ACI. You'll innovate, collaborate, and grow - in an energetic technology culture with decades of proven success. ACIers - in all roles and levels - are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.
As a Sr Technical Account Manager in Omaha, NE or Norcross, GA, you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem!
Job Purpose
The Senior Technical Account Manager (Sr TAM) is a senior-level, customer-facing technical professional responsible for managing complex, high-value customer relationships. The Sr TAM ensures customers receive exceptional technical service delivery aligned with contractual commitments, customer business objectives, and ACI operational standards. This role acts as a trusted technical advisor to customers and a key internal partner to Support, Customer Success, Product, Engineering, and Professional Services teams.
Essential Functions and Responsibilities
Customer Technical Ownership
  • Serve as the primary technical point of contact for assigned complex or enterprise customers.
  • Own the post-implementation technical relationship, ensuring stability, performance, and optimization of ACI
    solutions.
  • Develop deep understanding of customer environments, business priorities, and contractual obligations.
  • Advocate for customer needs internally and coordinate cross-functional engagement to drive resolution and value realization.
  • Escalation & Issue Management
  • Manage complex technical issues and escalations, ensuring timely resolution and clear communication.
  • Facilitate major incident response, including root cause analysis and post-incident reviews.
  • Ensure adherence to SLAs and service commitments in collaboration with Support and Operations teams.
  • Strategic Engagement & Value Delivery
  • Leverage AI tooling to bring velocity, holistic understanding and value to the customer relationship
  • Perform as a key contributor for technical reviews, health checks, and service governance meetings with customers.
  • Identify risks, trends, and opportunities to improve system performance and customer outcomes.
  • Partner with Customer Success and Sales to support renewals, expansions, and strategic initiatives.
  • Collaboration & Knowledge Sharing
  • Collaborate closely with Product, Engineering, and Professional Services to align solutions to customer needs.
  • Share best practices and provide informal mentoring to other Technical Account Managers.
  • Contribute to continuous improvement of TAM processes, tools, and documentation.

Qualifications (Education, Experience, Knowledge, Skills, and Abilities)
  • Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent practical experience.
    ACI Worldwide Job Description
  • 5-8+ years of experience in Technical Account Management, Customer Success, Technical Consulting,
    or similar customer-facing technical roles.
  • Experience supporting enterprise customers in SaaS, hosted, cloud, payments, or financial technology environments.
  • Demonstrated success managing complex technical escalations and executive-level customer interactions.
  • Strong ability to understand and explain complex system architectures and integrations.
  • Excellent verbal and written communication skills across technical and non-technical audiences.
  • Proven ability to operate effectively in high-pressure, customer-critical situations.
    Preferred Qualifications (Education, Experience, Competencies)
  • Prior experience in payments, financial services, or mission-critical transaction processing environments.
  • Experience working with globally distributed customers and cross-functional teams.
  • Familiarity with service governance models and enterprise support frameworks.

Competencies:
  • Customer Focus
  • Technical Acumen
  • Problem Solving
  • Communication
  • Collaboration
  • Results Orientation
  • Continuous Improvement

Work Environment:
  • Primarily office or remote-based work environment.
  • Occasional travel may be required to customer sites or internal meetings.

Physical demands:
  • Ability to sit or stand for extended periods of time.
  • Ability to work at a computer and communicate effectively via phone and video conferencing tools.

Applicants must be currently authorized to work in the United States on a full-time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future.
In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package-all within an innovative and collaborative work environment.
Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at www.aciworldwide.comJob ID (Requisition #19696)
ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.
Important Notice About Recruitment Scams
Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company (www.aciworldwide.com / @aciworldwide.com). The ACI Worldwide recruitment team will always follow official channels and will never request payment.
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About Us
ACI Worldwide is a global leader in mission-critical, real-time payments software. Our proven, secure and scalable software solutions enable leading corporations, fintechs and financial disruptors to process and manage digital payments, power omni-commerce payments, present and process bill payments, and manage fraud and risk. We combine our global footprint with a local presence to drive the real-time digital transformation of payments and commerce.

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