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Manager Systems Support Engineer Jobs in Troy, MI

Eaton

Service sales support engineer

Southfield, MI · On-site

$84K - $123K/yr

  • Medical

  • Retirement

Eaton's Electrical Engineering Services & Systems Division (EESS) is currently seeking a Service ... Experience with subcontractor and contract management, including developing and reviewing scopes of ...

Tsubaki Holdings

Manager, Systems Integration (Wixom)

Wixom, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Manager of the Electrical Insights Systems Integration Group is responsible for planning ... Champion and support a positive, proactive safety culture throughout the organization to achieve ...

A123 Systems LLC

Application Engineer

Novi, MI

Direct, coordinate, and prioritize the technical deliverables for engineering team working with program management in program reviews of hardware, software and systems while supporting validation in ...

A123 Systems Corp.

Application Engineer

Novi, MI · On-site

Direct, coordinate, and prioritize the technical deliverables for engineering team working with program management in program reviews of hardware, software and systems while supporting validation in ...

Garrett Motion

HVAC System Engineer

Plymouth, MI · On-site

... systems. * Support the development of System Architecture for our electrical products. * Support ... Manage technical issues and coordinate through definition of problem statement, root cause analysis ...

Marquardt GmbH

Systems Engineering Manager

Rochester Hills, MI · On-site

$130 - $180/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Manager of Systems Engineering is responsible forleading and developing a high-performing team ... Support the adoption and improvement of Systems Engineering best practices aligned with industry ...

New

Marquardt Group

Systems Engineering Manager

Rochester Hills, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Manager of Systems Engineering is responsible forleading and developing a high-performing team ... Support the adoption and improvement of Systems Engineering best practices aligned with industry ...

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All JobsSystems Support Engineer JobsManager Systems Support Engineer JobsManager Systems Support Engineer Jobs in Troy, MI

Manager Systems Support Engineer information

See Troy, MI salary details

$18

$40

$71

How much do manager systems support engineer jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for manager systems support engineer in Troy, MI is $40.65, according to ZipRecruiter salary data. Most workers in this role earn between $30.10 and $46.01 per hour, depending on experience, location, and employer.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What job categories do people searching Manager Systems Support Engineer jobs in Troy, MI look for?

The top searched job categories for Manager Systems Support Engineer jobs in Troy, MI are:

Manager Systems Support Engineer jobs near you
Infographic showing various Manager Systems Support Engineer job openings in Troy, MI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $84,557 per year, or $40.7 per hour.

Manufacturing IT Support Engineer

HTC Global Services

Dearborn, MI • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Job Title: Manufacturing IT Support Engineer

Overview

We are seeking a Manufacturing IT Support Engineer to provide hands-on technical support for a manufacturing environment. This role supports IT infrastructure, business applications, and end-user technologies while partnering with cross-functional teams to ensure reliable plant operations. The position offers the opportunity to work with both legacy manufacturing systems and modern technology initiatives.

Key Responsibilities
  • Provide IT operations and technical support for applications, infrastructure, operating systems, and end-user productivity tools.
  • Support a multi-shift manufacturing environment, including flexible hours and occasional weekend production support.
  • Troubleshoot and resolve technical issues related to plant-floor systems and IT infrastructure.
  • Coordinate with corporate IT and business stakeholders to prioritize system improvements.
  • Support incident resolution by providing triage, executing business continuity procedures, and assisting escalation teams.
  • Collaborate with infrastructure support teams, including database, server, operations control, and network teams.
  • Assist with the integration and long-term maintenance of applications and hardware.
  • Support workload management and assignments as directed by IT leadership.
  • Develop, maintain, and share accurate technical support documentation.
  • Support local network equipment in a Cisco-based environment.
  • Support physical and virtual Windows and Linux server environments.
  • Assist with the deployment and support of IIoT, software-defined networking, mobile, iOS, and Android-based technologies.
Required Qualifications
  • 3 5 years of experience in IT Operations, IT Support, or a related field.
  • Experience with technical troubleshooting and operations support.
  • Experience providing technical customer support in an enterprise environment.
  • High School Diploma or GED.
  • Ability to work onsite with flexible hours in support of a multi-shift operation.
  • Ability to provide weekend production support when required.

Preferred Qualifications

  • Bachelor's Degree.

Required Skills

  • IT Operations
  • Operations Support Systems
  • Technical Troubleshooting
  • IT Support
  • Technical Customer Support
  • Technical Support

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

#LI-Hybrid #LI-CP1

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