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Manager Systems Support Engineer Jobs in Ragland, AL

Support strategies to improve system resilience and power quality. Asset Management * Maintain ... Support engineering evaluations based on voltage levels, load requirements, and operational needs.

... management support by performing tasks such as serves as the organizational subject matter expert on standards and practices for electrical engineering designs, system components, installations, and ...

User Management: Onboard and offboard employees by creating, modifying, disabling, and removing ... Application Support: Provide basic support for business, manufacturing, and engineering ...

Provide basic support for business, manufacturing, and engineering applications such as Microsoft ... management system requirements. • Install, configure, troubleshoot, and maintain local area ...

Showing results 41-60

Manager Systems Support Engineer information

See Ragland, AL salary details

$16

$36

$64

How much do manager systems support engineer jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for manager systems support engineer in Ragland, AL is $36.45, according to ZipRecruiter salary data. Most workers in this role earn between $26.97 and $41.25 per hour, depending on experience, location, and employer.

What is a Manager Systems Support Engineer?

A Manager Systems Support Engineer oversees a team responsible for maintaining and supporting an organization's IT systems and infrastructure. They ensure systems run smoothly, manage technical support staff, and coordinate troubleshooting and upgrades. This role typically involves strategic planning, resource management, and developing support protocols to optimize system performance. Managers also serve as a bridge between technical teams and upper management by communicating system needs and project statuses.

What are the key skills and qualifications needed to thrive as a Manager Systems Support Engineer?

To thrive as a Manager Systems Support Engineer, you need a strong background in computer science or information technology, combined with experience in systems administration and team leadership. Familiarity with enterprise operating systems (like Windows Server or Linux), cloud platforms, ITIL frameworks, and relevant certifications such as CompTIA, Microsoft, or AWS is often required. Exceptional problem-solving, communication, and people-management skills help in leading teams, handling escalations, and ensuring customer satisfaction. These competencies are crucial for maintaining system reliability, supporting business operations, and driving team performance in dynamic IT environments.

How does a Manager Systems Support Engineer typically collaborate with cross-functional teams to resolve complex technical issues?

As a Manager Systems Support Engineer, you regularly work with cross-functional teams such as software development, network operations, and customer support to diagnose and resolve complex system issues. This often involves leading incident response efforts, coordinating troubleshooting activities, and ensuring clear communication between technical and non-technical stakeholders. Successful managers foster a collaborative environment, delegate tasks based on team strengths, and provide guidance to ensure issues are resolved efficiently while meeting service level agreements.

What is the difference between Manager Systems Support Engineer vs Systems Support Engineer?

AspectManager Systems Support EngineerSystems Support Engineer
CertificationsITIL, CompTIA, Cisco certifications often preferredCompTIA, Microsoft, Cisco certifications common
Work EnvironmentOversees support teams, manages projects, strategic planningProvides technical support, troubleshoots issues, maintains systems
Employer & Industry UsageUsed in IT departments across various industries, often in leadership rolesCommon in IT support teams, service desks, and technical departments
Search & Comparison IntentLooking for managerial roles overseeing support teamsSeeking technical support roles or entry to mid-level support positions

The main difference between a Manager Systems Support Engineer and a Systems Support Engineer lies in their responsibilities. The manager oversees support teams, manages projects, and handles strategic planning, while the support engineer focuses on providing technical support and troubleshooting. Both roles require similar certifications, but the managerial position involves leadership and coordination tasks.

What cities near Ragland, AL are hiring for Manager Systems Support Engineer jobs?

Cities near Ragland, AL with the most Manager Systems Support Engineer job openings:

$78K - $97K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Old Dominion Freight Line rating

8.5

Company rating: 8.5 out of 10

Based on 163 frontline employees who took The Breakroom Quiz

3rd of 64 rated delivery companies


Job description

At Old Dominion, we don't just move freight-we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and staying true to the values that have guided us for more than 90 years. Our PROMISES values shape how we work, our family culture shapes how we treat one another, and our commitment to being the Best in the Game drives everything we do. If you're looking for more than just a job, you'll find a career built on trust, teamwork, and opportunity at OD.


Support and maintain the organization's systems infrastructure, including the implementation of hardware and software. Review previous documents and prepare up-to-date documents, modes, and reports to meet customer requests.

Primary Responsibilities

  • Monitor and maintain systems infrastructure including hardware and software
  • Monitor systems performance and recommend changes and upgrades based on utilization
  • Perform maintenance and upgrades to systems
  • Collaborate with Technical Architects to assist with systems design
  • Assists administrators in the implementation of systems infrastructure
  • Provide support and assistance to OD users for systems needs
  • Assist in supporting server hardware infrastructure and hardware and software solutions on multiple hardware platforms
  • Assist with troubleshooting and diagnosis of enterprise systems issues
  • Maintain knowledge of current and emerging technologies/products/trends related to architectural solutions
  • Administer and support Active Directory environments
  • Manage and support Okta Identity Cloud
  • Administer Google Cloud Identity and IAM services
  • Administer AWS IAM users, roles, policies, federated identities, and access controls
  • Enforce IAM security standards and best practices
  • Assist in remediation of security findings related to identity platforms

Job Qualifications

Education:

  • Bachelor's degree in Computer Science or related field or equivalent education and experience

Experience:

  • Minimum 5 years of experience with server technologies
  • Excellent verbal and written communication skills with target audience
  • Reasoning, analytical, and troubleshooting skills
  • Collaboration and teamwork skills
  • Knowledge and experience working in cloud services; Microsoft Azure, Google Cloud, AWS
  • Knowledge and experience in storage architecture and virtualization
  • Understanding of cross-functional/cross-domain requirements and impact
  • Experience using Visio or other tools for documentation

Compensation Range:

The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training, skill level, and state/local wage requirements.

($78,025-$97,532)

Working Days:

Shift and hours to be determined.

Working Shift:

Shift and hours to be determined.

Work days/shifts may change based on scheduling and business needs and are provided as guidelines at the time of posting.


Application Window:

Ongoing

Candidates are encouraged to apply as soon as possible. Old Dominion plans to screen candidates, conduct interviews, and proceed with hiring candidates to meet its business needs, which may result in filling the role before the current anticipated application window closes.

Join the OD Family Today!
As a Full Time member of our Family, you and your family are eligible to receive:

  • Great Health Benefits including a Zero premium medical plan for employee only coverage

  • Vision & Dental

  • Short Term & Long Term Disability

  • Flex Spending Accounts

  • 401k Retirement plan with company match and additional company annual discretionary match opportunity

  • Life Insurance

  • Wellness Program

  • 12 Days Paid Time Off

  • 9 Paid Holidays including a birthday holiday

  • Tuition Reimbursement for Drivers and Technicians

  • Training and growth opportunities to build a career

  • We prioritize our OD family of employees

  • Ability to advance through our promote from within philosophy

  • National Career Opportunities Available at our 260+ service centers

Old Dominion Freight Line, Inc. is an equal opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/orgender expression, sexual orientation, age, disability, pregnancy, genetic information,military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).

If you have questions regarding this posting or require assistance with the application process, please click here for contact information.


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About Old Dominion Freight

Sourced by ZipRecruiter

Old Dominion Freight Line, often referred to as Old Dominion or ODFL, is based out of Thomasville, North Carolina, in the United States and operates within the industry of Less-Than-Truckload (LTL) carrier services. Their services include regional, super-regional, and intrastate domestic shipping, assembly and distribution, container delivery, truckload brokerage, supply chain consulting, and expedited freight delivery. Established in 1934, Old Dominion has grown from a single truck running a 94-mile route in Virginia to a leading national LTL carrier with over 235 service centres.

Industry

Trucking

Company size

5,001 - 10,000 Employees

Headquarters location

Thomasville, NC, US

Year founded

1934