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Manager Surf Travel Jobs (NOW HIRING)

Since 1948, Surf & Sand Resort Laguna Beach has been an iconic oceanfront landmark in the community ... As an integral part of JC Resorts, a family-owned company and distinguished leader in managing and ...

Barista

Laguna Beach, CA · On-site

$18/hr

Since 1948, Surf & Sand Resort Laguna Beach has been an iconic oceanfront landmark in the community ... As an integral part of JC Resorts, a family-owned company and distinguished leader in managing and ...

Since 1948, Surf & Sand Resort Laguna Beach has been an iconic oceanfront landmark in the community ... As an integral part of JC Resorts, a family-owned company and distinguished leader in managing and ...

Since 1948, Surf & Sand Resort Laguna Beach has been an iconic oceanfront landmark in the community ... As an integral part of JC Resorts, a family-owned company and distinguished leader in managing and ...

Since 1948, Surf & Sand Resort Laguna Beach has been an iconic oceanfront landmark in the community ... As an integral part of JC Resorts, a family-owned company and distinguished leader in managing and ...

Since 1948, Surf & Sand Resort Laguna Beach has been an iconic oceanfront landmark in the community ... As an integral part of JC Resorts, a family-owned company and distinguished leader in managing and ...

Since 1948, Surf & Sand Resort Laguna Beach has been an iconic oceanfront landmark in the community ... As an integral part of JC Resorts, a family-owned company and distinguished leader in managing and ...

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Manager Surf Travel information

What is the difference between Manager Surf Travel vs Surf Travel Coordinator?

AspectManager Surf TravelSurf Travel Coordinator
ResponsibilitiesOversees travel planning, manages team, develops strategiesCoordinates bookings, assists clients, handles logistics
CredentialsExperience in travel management, possibly certifications in travel or hospitalityCustomer service skills, travel industry knowledge
Work EnvironmentOffice-based, managerial meetings, strategic planningOn-site at travel locations, client interactions, logistics coordination

While both roles involve travel planning within the surf industry, the Manager Surf Travel focuses on overseeing entire travel programs and team management, whereas the Surf Travel Coordinator handles day-to-day logistics and client interactions. The manager role requires more strategic oversight and experience, while the coordinator role emphasizes operational tasks and customer service.

More about Manager Surf Travel jobs
What cities are hiring for Manager Surf Travel jobs? Cities with the most Manager Surf Travel job openings:
What are the most commonly searched types of Surf Travel jobs? The most popular types of Surf Travel jobs are:
What states have the most Manager Surf Travel jobs? States with the most job openings for Manager Surf Travel jobs include:
What job categories do people searching Manager Surf Travel jobs look for? The top searched job categories for Manager Surf Travel jobs are:
Infographic showing various Manager Surf Travel job openings in the United States as of June 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.
Service Delivery Technician I - Fenton

Service Delivery Technician I - Fenton

Surf Internet

Howell, MI • On-site

$25.75 - $28/hr

Other

Posted 17 days ago


Surf Internet rating

7.6

Company rating: 7.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

29th of 76 rated telecommunications companies


Job description

Overview
The Tier 1 Service Delivery Technician at Surf Broadband Solutions is a frontline customer-facing member of the operations team. This role is responsible for performing and supporting FTTH (Fiber to the Home) installation, including basic troubleshooting connectivity issues. Working in residential environments, the Tier 1 Technician plays a key role in delivering reliable internet services while ensuring a high level of customer satisfaction.
This position requires the ability to learn and use technical knowledge, physical endurance, and exceptional communication skills. The role involves Training on ladder and rooftop work. Candidates must be able to handle and transport equipment weighing 75 pounds or more, work in various weather conditions, and operate independently across multiple job sites throughout Michigan, Indiana, and Illinois.
Reports To: Service Delivery Technician Supervisor
Department: Field Operations
Job Status: Exempt
Responsibilities:
Technical Installation & Support
  • Perform FTTH fiber installations and some service repair calls at residential locations.
  • Conduct fiber signal performance testing (e.g., light/speed tests) by using a signal meter and test cord.
  • Ability to Execute Wi-Fi signal mapping and extension recommendation ideas for mesh networks (Eero placements).
  • Troubleshoot basic fiber drop issues and connectivity problems.
  • Understand and apply basic electronics, connectivity principles, and diagnostic procedures.

Field Operations & Safety
  • Ability to competently climb ladders on poles and other network elements.
  • Safely lift, carry, and maneuver equipment of 75+ pounds with or without assistance.
  • Maintain company truck, tools, and personal safety gear per operational and safety guidelines.
  • Work outdoors in various weather conditions, including rain, snow, heat, and ice.
  • Operate a company vehicle safely between job sites and in accordance with company policy.

Customer Interaction & Communication
  • Interact professionally and courteously with customers during all service calls.
  • Explain service details, billing, and equipment features; answer related questions.
  • Support the sale of Surf Internet products and services, when necessary, contact sales for Escalation issues.
  • De-escalate and resolve repeat customer concerns and service complaints.
  • Promote Surf Internet products and services to generate upgrades or additional accounts.

Operational Support
  • Monitor job schedules, receive updates, and communicate using CRM and field service software.
  • Prepare daily work assignments by requisitioning equipment and loading the service vehicle.
  • Provide accurate, timely updates and documentation of service tickets and job statuses.
  • Participate in regular team meetings, training sessions, and cross-department communications.
  • Adhere to all Surf Broadband Solutions procedures, safety regulations, and performance expectations.

Qualifications
  • High school diploma or equivalent
  • Valid driver's license with an acceptable driving record.
  • Ability to lift and maneuver objects 75+ lbs. regularly.
  • Willingness to travel up to 100% of the time across the service region.
  • Comfortable working at elevated heights and in adverse weather conditions.
  • Strong self-management, problem-solving, and customer service skills.
  • Experience with CRM software, Google Docs, and basic computer tools.
  • Must be able to work flexible schedules, including weekends and on-call rotations.
  • Regular, consistent, and punctual attendance is essential.