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Manager Strategy & Operations Jobs in New York (NOW HIRING)

Finch Legal Inc

Strategy & Operations

New York, NY · On-site

... lien management, and demands, with humans leading every case. We're backed by Sequoia, Redpoint ... Finch is building the operational engine that powers the best law firms in the country-and Strategy ...

Genius AI

Strategy & Operations Manager, CX

New York, NY · On-site

$160K - $190K/yr

About the Role As Strategy & Operations Manager on the Customer Experience team, you'll start by owning the strategy behind how Genius AI scales customer support without scaling headcount at the same ...

AccrueTalent

Strategy & Operations

Manhattan, NY · On-site

$150K - $200K/yr

This role sits at the intersection of operations, product, and engineering. You'll own the problem ... Manage a small portfolio of accounts to maintain direct customer exposure * Partner with ...

ShopMy

Director, Strategy & Operations

New York, NY · On-site

Bachelor's degree required; MBA or advanced degree preferred. * 8-10+ years of professional experience, including management consulting, finance, or strategy & operations roles at a high-growth ...

Via

Strategy & Operations Manager, Citymapper

New York, NY · On-site

$100K - $115K/yr

As Strategy & Operations Manager at Citymapper , you will lead a talented team of Analysts who play a critical role in ensuring the quality and reliability of Citymapper's data. This is a hands-on ...

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Manager Strategy Operations information

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$60.7K

$136.4K

$238K

How much do manager strategy & operations jobs pay per year?

As of Aug 9, 2026, the average yearly pay for manager strategy & operations in New York is $136,381.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,500.00 and $172,300.00 per year, depending on experience, location, and employer.

How does a Manager Strategy & Operations typically collaborate with cross-functional teams to drive organizational initiatives?

A Manager Strategy & Operations works closely with various departments such as finance, marketing, product, and human resources to align company-wide initiatives with strategic goals. They often lead or facilitate cross-functional meetings, ensuring clear communication and coordination among stakeholders. By analyzing data and operational processes, they identify opportunities for improvement and help teams implement best practices. This role requires balancing strategic planning with hands-on operational support, making collaboration and strong relationship-building skills essential for success.

What are the key skills and qualifications needed to thrive as a Manager Strategy & Operations, and why are they important?

To thrive as a Manager Strategy & Operations, you need strong analytical abilities, business acumen, project management expertise, and typically a bachelor's or master's degree in business or a related field. Familiarity with data analysis tools (like Excel, Tableau), project management software (such as Asana or Jira), and often certifications like PMP or Six Sigma are valuable. Exceptional communication, leadership, and problem-solving skills set top performers apart in this role. These skills are crucial for driving strategic initiatives, optimizing processes, and ensuring cross-functional alignment for organizational success.

How much do manager strategy & operations make in the US?

Managers in Strategy & Operations roles in the US typically earn a median annual salary of around $100,000 to $130,000, with variations based on experience, industry, and location. Senior or specialized managers can earn higher, often exceeding $150,000, especially with bonuses and benefits included.

What is the difference between Manager Strategy & Operations vs Business Analyst?

AspectManager Strategy & OperationsBusiness Analyst
Required CredentialsBachelor's degree, often MBA, experience in management or strategyBachelor's degree, often in business, finance, or related fields
Work EnvironmentStrategic planning, cross-department collaboration, leadershipData analysis, process improvement, reporting
Employer & Industry UsageCorporate strategy teams, management consulting, large enterprisesBusiness units, consulting firms, finance, and tech companies
Common Search & Comparison IntentUnderstanding strategic roles, career path, responsibilitiesAnalyzing business processes, data-driven decision making

The Manager Strategy & Operations focuses on high-level strategic planning, leadership, and cross-functional initiatives, while Business Analysts primarily analyze data, improve processes, and support decision-making. Both roles are essential in driving business success but differ in scope, responsibilities, and skill sets.

What is a Manager Strategy & Operations?

A Manager, Strategy & Operations is a professional responsible for developing and implementing business strategies to improve efficiency and drive organizational growth. They analyze data, streamline processes, and collaborate with cross-functional teams to ensure operational excellence. Their work often involves identifying business opportunities, managing projects, and supporting decision-making at the leadership level. This role typically requires strong analytical skills, business acumen, and the ability to manage multiple priorities in a fast-paced environment.
What are the most commonly searched types of Strategy & Operations jobs in New York? The most popular types of Strategy & Operations jobs in New York are:
What are popular job titles related to Manager Strategy & Operations jobs in New York? For Manager Strategy & Operations jobs in New York, the most frequently searched job titles are:
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What cities in New York are hiring for Manager Strategy & Operations jobs? Cities in New York with the most Manager Strategy & Operations job openings:
Manager Strategy Operations jobs near you

Strategy & Operations

Finch Legal Inc

New York, NY • On-site

Full-time

Re-posted 19 days ago

Job description

About Finch
We believe every American household deserves access to counsel in life's biggest moments. At Finch, we're building the infrastructure to make justice radically more accessible. Our modern approach to consumer law automates the admin work and puts clients first, starting with personal injury.
In just over a year, we've grown 10x, raised a $20M Series A, and become the pre-litigation partner of choice for top personal injury firms across the country. We believe the best outcomes happen when expert operators and purpose-built AI work together - which is why we handle every step of pre-lit, from intake and claim opening to medical records, lien management, and demands, with humans leading every case.
We're backed by Sequoia, Redpoint, and the founders & CEOs of generational companies like DoorDash, Ironclad, and Digits. We're rebuilding how the law serves everyday Americans from first principles, and we're hiring exceptional operators to help us scale it nationwide.
This Role
  • Finch is building the operational engine that powers the best law firms in the country-and Strategy & Operations sits at the center of that mission. As part of this team, you'll work across multiple facets of our business to design the systems, workflows, and experiences that help firms run more efficiently, deliver better client outcomes, and scale with predictability.
  • This is a versatile role for someone who thrives at the intersection of process design, structured problem-solving, and cross-functional execution. You'll dive deep into how work moves today, identify friction points, and craft high-leverage solutions that elevate the experience for firms, legal ops teams, and clients. Depending on your strengths and interests, your work may span case workflows, firm interfaces, legal ops experience, or broader operational scaling efforts.
  • You'll blend analytical rigor with practical empathy-thinking holistically about the needs of attorneys, clients, and internal teams-while building systems that allow Finch to deliver fast, clear, high-quality outcomes as we grow.

You Will:
  • Analyze existing workflows and operational patterns to identify bottlenecks, gaps, and opportunities for improvement across multiple parts of the business.
  • Design scalable processes, playbooks, and standards that create clarity, improve consistency, and support predictable case outcomes.
  • Define interfaces and communication models that make collaboration seamless-whether with firms assigning work, clients awaiting updates, or internal teams executing tasks.
  • Partner with product and engineering to translate operational needs into tools, automations, and app experiences that support high-quality execution.
  • Develop metrics and visibility mechanisms that help teams understand performance, uncover operational risks, and measure progress.
  • Collaborate across Case Workflow, Law Firm Experience, and Legal Ops Experience depending on company priorities and your strengths.
  • Test, iterate, and refine operational systems as volumes grow, firm needs evolve, and new product capabilities come online.
  • Contribute to Finch's evolving operating model, helping us scale efficiently without sacrificing the human-touch experience firms and clients depend on.
Your Team: Strategy & Operations
S&O at Finch is the tip of the spear: we identify the most important problems and opportunities for growth, and solve them fast. We own playbooks, workflows, and experiments that move the business forward. You'll work cross-functionally with Legal Ops, Product & Engineering, and Growth to deliver 10x improvements for our attorney partners, their clients, and our internal teams. We value velocity, grit, ownership, and - above all - optimism.
You Might Be a Fit if You:
  • Have 3-5+ years in a problem-solving role (e.g., consulting, BizOps, Strategy, Tech)
  • Have experience building zero-to-one systems or teams
  • Love navigating ambiguity and operating with urgency
  • Can zoom out to define strategy and dive deep to execute
  • Care deeply about client experience and operational excellence
At Finch Legal, we believe in practicing what we advocate.
As a company dedicated to upholding justice and protecting people in the workplace, we are equally committed to fostering a safe, inclusive, and equitable environment within our own walls. We welcome and support individuals from all backgrounds and lived experiences - regardless of race, ethnicity, gender identity, sexual orientation, religion, disability, or veteran status.
We recognize that diversity strengthens our team, enriches our perspectives, and empowers us to better serve our clients and communities. At Finch Legal, inclusion isn't just a value - it's a practice.

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