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Manager Salesforce Support Engineer Jobs in Georgia

Senior Salesforce Engineer

Atlanta, GA · On-site

$120K - $147K/yr

... order management, and quote-to-cash integrations. This role is hands-on and partners closely with ... Design scalable Revenue Cloud solutions that support multiple brands, franchise owners, locations ...

Salesforce developer

Atlanta, GA · On-site

$53.25 - $70.75/hr

Salesforce developer Location: Seattle or Atlanta preferred ***only 2w***** Experience on ... and in-life developer support. * Follow Dev Ops processes for code and release management.

Salesforce Developer

Atlanta, GA · On-site

$43K - $105K/yr

... management tools. * Participate in code reviews, solution design sessions, sprint planning, and ... Support application maintenance, performance optimization, and production issue resolution.

New

Salesforce Developer

Sandy Springs, GA · On-site

$55 - $73/hr

Our Salesforce Developer will support and enhance our Salesforce ecosystem across Sales Cloud and ... channel management and field service use cases (if applicable). Support integrations between ...

Salesforce Technical Lead (Remote)

Atlanta, GA · On-site +1

$66.25 - $82.25/hr

Directly manage two Salesforce Engineers; provide technical direction, code review, mentorship, and career development. * Architect and maintain integrations between Salesforce and enterprise systems ...

Montra is an Atlanta-based managed IT services provider (MSP) built for how companies work today ... Montra is looking for a Senior Support Engineer to own the issues that don't have an easy answer.

Salesforce Developer

Sandy Springs, GA · Hybrid

$55 - $73/hr

Our Salesforce Developer will support and enhance our Salesforce ecosystem across Sales Cloud and ... channel management and field service use cases (if applicable). Support integrations between ...

Who We Are Montra is an Atlanta-based managed IT services provider (MSP) built for how companies ... Who You Are Montra is looking for a Senior Support Engineer to own the issues that don't have an ...

Own the rollout and ongoing management of the PM program across all active customer sites ... Support the Field Engineering Manager in building the reliability infrastructure that Service ...

Salesforce Consulting/Principal Engineer

Alpharetta, GA · On-site

$54.25 - $71.75/hr

About the Role In this role, you will support and enhance the technology that underpins critical ... Manage and execute Salesforce deployments using GitHub Actions-based CI/CD pipelines, ensuring ...

Who We Are Montra is an Atlanta-based managed IT services provider (MSP) built for how companies ... Who You Are Montra is looking for a Senior Support Engineer to own the issues that don't have an ...

Showing results 41-60

Manager Salesforce Support Engineer information

What is the difference between Manager Salesforce Support Engineer vs Salesforce Support Engineer?

AspectManager Salesforce Support EngineerSalesforce Support Engineer
CertificationsSalesforce Certified Administrator, Advanced Support certificationsSalesforce Certified Administrator, Support certifications
Work EnvironmentLeads support teams, manages escalations, strategic planningProvides technical support, resolves user issues, maintains Salesforce instances
ResponsibilitiesTeam management, process improvement, client communicationIssue troubleshooting, user training, system maintenance

The main difference is that the Manager Salesforce Support Engineer oversees support teams and strategic initiatives, while the Salesforce Support Engineer focuses on technical issue resolution and user support. The manager role involves leadership and planning, whereas the support engineer role is more hands-on with technical tasks.

What are the most commonly searched types of Salesforce Support Engineer jobs in Georgia?

The most popular types of Salesforce Support Engineer jobs in Georgia are:

What job categories do people searching Manager Salesforce Support Engineer jobs in Georgia look for?

The top searched job categories for Manager Salesforce Support Engineer jobs in Georgia are:

What cities in Georgia are hiring for Manager Salesforce Support Engineer jobs?

Cities in Georgia with the most Manager Salesforce Support Engineer job openings:

MuleSoft Production Support Engineer

Donato Technologies, Inc

Atlanta, GA • On-site

$50 - $55/hr

Contractor

Re-posted 14 days ago


Job description

Job Description: 
 Provide L2/L3 production support for MuleSoft integrations, APIs, and connected systems.
 • Monitor application performance, identify bottlenecks, and resolve incidents to ensure high system availability.
 • Analyze and triage production issues related to Mule flows, connectors, and data transformations.
 • Perform root cause analysis (RCA) and implement preventive and corrective actions.
 • Coordinate with development, Salesforce, and infrastructure teams to resolve integration-related issues quickly.
 • Support deployment and release activities in lower and production environments.
 • Provide on-call and weekend support as part of the production operations schedule.
 • Maintain detailed documentation for support procedures, incident resolution, and configuration changes.
 • Work closely with business and IT teams to ensure seamless data flow across applications.
 
 Required Skills & Experience:
 • MuleSoft experience with Anypoint Studio, Anypoint Platform, and API Manager, API Exchange, Monitoring, and other Anypoint Platform components.
 • Strong understanding of API-led connectivity, RAML, and Mule flows along with SOAP and other kind of protocol-supported services.
 • Experience in production support and troubleshooting integration issues in real-time environments.
 • Proficiency with monitoring and alerting tools (such as Anypoint Monitoring, CloudHub, Splunk, or Dynatrace).
 • Strong problem triaging, analytical, and communication skills.
 • Familiarity with CI/CD pipelines, Git for MuleSoft deployments.
 • Ability to work flexible hours, including second shift and on-call/weekend rotations.
 • Experience with incident, problem, and change management (ITIL preferred).
 • Exposure to cloud platforms and API Gateway management.
 • Working knowledge of Salesforce integration, REST/SOAP web services
 •  Experience with ITIL processes (incident/problem and change managements) and servicenow