Kennesaw, GA · On-site
$45K - $60K/yr
Support Engineer Department: Information Technology Reports To: Chief Information Officer (CIO) ... Support inventory management and asset tracking for IT equipment. Preferred Experience Exposure to ...
Quick apply
Kennesaw, GA · On-site
$45K - $60K/yr
Support Engineer Department: Information Technology Reports To: Chief Information Officer (CIO) ... Support inventory management and asset tracking for IT equipment. Preferred Experience Exposure to ...
Kennesaw, GA · On-site
$45K - $60K/yr
Support Engineer Department: Information Technology Reports To: Chief Information Officer (CIO) ... Support inventory management and asset tracking for IT equipment. Preferred Experience Exposure to ...
Kennesaw, GA · On-site
$45K - $60K/yr
Support Engineer Department: Information Technology Reports To: Chief Information Officer (CIO) ... Support inventory management and asset tracking for IT equipment. Preferred Experience Exposure to ...
We are seeking a Senior Production Support Engineer to serve as a technical leader responsible for ... Understanding of AI platforms, automations, Copilot, Claude, APIs, Salesforce, Certinia, or similar ...
We are seeking a Senior Production Support Engineer to serve as a technical leader responsible for ... Understanding of AI platforms, automations, Copilot, Claude, APIs, Salesforce, Certinia, or similar ...
We are seeking a Senior Production Support Engineer to serve as a technical leader responsible for ... Understanding of AI platforms, automations, Copilot, Claude, APIs, Salesforce, Certinia, or similar ...
We are seeking a Senior Production Support Engineer to serve as a technical leader responsible for ... Understanding of AI platforms, automations, Copilot, Claude, APIs, Salesforce, Certinia, or similar ...
Johns Creek, GA · On-site
$87K - $149K/yr
Collaborate with Salesforce support and other teams to address and resolve technical challenges ... Familiarity with Agile development methodologies and project management tools * Assist production ...
Johns Creek, GA · On-site
$87K - $149K/yr
Collaborate with Salesforce support and other teams to address and resolve technical challenges ... Familiarity with Agile development methodologies and project management tools * Assist production ...
Partner cross-functionally with Sales, Engineering, and Product to resolve escalations, manage ... Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you ...
Partner cross-functionally with Sales, Engineering, and Product to resolve escalations, manage ... Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you ...
Johns Creek, GA · On-site
$87K - $149K/yr
Collaborate with Salesforce support and other teams to address and resolve technical challenges ... Familiarity with Agile development methodologies and project management tools * Assist production ...
Johns Creek, GA · On-site
$87K - $149K/yr
Collaborate with Salesforce support and other teams to address and resolve technical challenges ... Familiarity with Agile development methodologies and project management tools * Assist production ...
... ACH Engineer is a senior individual contributor role within the Payments Customer Support ... Experience with enterprise case management tools (e.g., SFDC) * Exposure to Payments platform DR ...
... ACH Engineer is a senior individual contributor role within the Payments Customer Support ... Experience with enterprise case management tools (e.g., SFDC) * Exposure to Payments platform DR ...
Atlanta, GA · On-site
Support Engineer Are you the type of person who always goes the extra mile? Are you passionate ... management. Foster trust, loyalty, and advocacy among customers. Utilize the app and its supporting ...
Atlanta, GA · On-site
Support Engineer Are you the type of person who always goes the extra mile? Are you passionate ... management. Foster trust, loyalty, and advocacy among customers. Utilize the app and its supporting ...
Atlanta, GA · On-site
Support Engineer Are you the type of person who always goes the extra mile? Are you passionate ... management. Foster trust, loyalty, and advocacy among customers. Utilize the app and its supporting ...
Atlanta, GA · On-site
Support Engineer Are you the type of person who always goes the extra mile? Are you passionate ... management. Foster trust, loyalty, and advocacy among customers. Utilize the app and its supporting ...
Support Engineer Are you the type of person who always goes the extra mile? Are you passionate ... management. Foster trust, loyalty, and advocacy among customers. Utilize the app and its supporting ...
Support Engineer Are you the type of person who always goes the extra mile? Are you passionate ... management. Foster trust, loyalty, and advocacy among customers. Utilize the app and its supporting ...
Support Engineer Are you the type of person who always goes the extra mile? Are you passionate ... management. Foster trust, loyalty, and advocacy among customers. Utilize the app and its supporting ...
Quick apply
Support Engineer Are you the type of person who always goes the extra mile? Are you passionate ... management. Foster trust, loyalty, and advocacy among customers. Utilize the app and its supporting ...
Atlanta, GA · On-site
$66.25 - $82.25/hr
Proficiency with DevOps tools, CI/CD, version control, and release management. Required ... Support deployment strategies, CI/CD processes, and environment management. Serve as a subject ...
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Atlanta, GA · On-site
$66.25 - $82.25/hr
Proficiency with DevOps tools, CI/CD, version control, and release management. Required ... Support deployment strategies, CI/CD processes, and environment management. Serve as a subject ...
Job Title- Software Support Engineer Manager Project Location - ATLANTA, GA (HYBRID 3 DAYS A WEEK ONSITE) Duration- Fulltime Visa- USC/ GC -: JD reads like a Service Desk Managers role. Must have ...
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Job Title- Software Support Engineer Manager Project Location - ATLANTA, GA (HYBRID 3 DAYS A WEEK ONSITE) Duration- Fulltime Visa- USC/ GC -: JD reads like a Service Desk Managers role. Must have ...
Atlanta, GA · On-site
Support Engineer Hybrid - Atlanta, GA BGV Fully cleared for onboarding Required Skills: 1. MAWM ... incident/problem management, service request handling, working in SLA driven environment, • ...
Atlanta, GA · On-site
Support Engineer Hybrid - Atlanta, GA BGV Fully cleared for onboarding Required Skills: 1. MAWM ... incident/problem management, service request handling, working in SLA driven environment, • ...
Atlanta, GA · On-site
$53.25 - $70.75/hr
Lead solution design for enterprise CRM, field service, franchise operations, customer engagement ... Mentor Salesforce engineers, administrators, and technical leads across delivery teams.
Atlanta, GA · On-site
$53.25 - $70.75/hr
Lead solution design for enterprise CRM, field service, franchise operations, customer engagement ... Mentor Salesforce engineers, administrators, and technical leads across delivery teams.
Multiple MuleSoft certifications (Developer + Integration Architect Associate) Note: this role is ... Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you ...
Multiple MuleSoft certifications (Developer + Integration Architect Associate) Note: this role is ... Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you ...
Customer Success Manager, Senior Manager Salesforce is the #1 AI CRM, where humans with agents ... Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you ...
Customer Success Manager, Senior Manager Salesforce is the #1 AI CRM, where humans with agents ... Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you ...
Application Development Project Management Quality Assurance Business/Systems Analysis ... Desktop Support Engineer Job Details Provide professional assistance to internal and external ...
Application Development Project Management Quality Assurance Business/Systems Analysis ... Desktop Support Engineer Job Details Provide professional assistance to internal and external ...
$55 - $72.75/hr
Salesforce Developer As the Salesforce Developer, you'll play a vital role at Flow Control Group ... Manage application phases of system implementation (e.g. configuration, customization, integration ...
$55 - $72.75/hr
Salesforce Developer As the Salesforce Developer, you'll play a vital role at Flow Control Group ... Manage application phases of system implementation (e.g. configuration, customization, integration ...
| Aspect | Manager Salesforce Support Engineer | Salesforce Support Engineer |
|---|---|---|
| Certifications | Salesforce Certified Administrator, Advanced Support certifications | Salesforce Certified Administrator, Support certifications |
| Work Environment | Leads support teams, manages escalations, strategic planning | Provides technical support, resolves user issues, maintains Salesforce instances |
| Responsibilities | Team management, process improvement, client communication | Issue troubleshooting, user training, system maintenance |
The main difference is that the Manager Salesforce Support Engineer oversees support teams and strategic initiatives, while the Salesforce Support Engineer focuses on technical issue resolution and user support. The manager role involves leadership and planning, whereas the support engineer role is more hands-on with technical tasks.
The most popular types of Salesforce Support Engineer jobs in Georgia are:
For Manager Salesforce Support Engineer jobs in Georgia, the most frequently searched job titles are:
The top searched job categories for Manager Salesforce Support Engineer jobs in Georgia are:
Cities in Georgia with the most Manager Salesforce Support Engineer job openings:
$45K - $60K/yr
Full-time
Re-posted 24 days ago
Position Title: Support Engineer
Department: Information Technology
Reports To: Chief Information Officer (CIO)
Location: Acworth, GA (Hybrid/On-site as needed)
Salary Range: $45,000 - 60,000 annually + benefits
Summary
The Support Engineer will serve as the first line of technical support for the organization, ensuring timely and effective resolution of end-user issues. This role is also responsible for contributing to documentation, internal process improvement, and the development of internal support tools that enhance IT service delivery.
Key Responsibilities
Provide Tier 1 support for hardware, software, and network issues across the organization.
Respond to and resolve help desk tickets in a timely and professional manner.
Assist in the configuration and deployment of ManageEngine, NITRO, and Auvik.
Document support procedures, troubleshooting steps, and knowledge base articles.
Collaborate with the Network Engineer and Junior Developer to improve internal IT tools and workflows.
Participate in onboarding and offboarding processes for employees.
Support inventory management and asset tracking for IT equipment.
Preferred Experience
Exposure to ITSM platforms like ManageEngine.
Experience with scripting or automation tools (e.g., PowerShell, Python).
Familiarity with network monitoring or endpoint management tools.
CompTIA Network+
Utilization Breakdown
End-user Support 40%
Documentation 20%
Internal Support Tool Development 20%
Other (training, meetings, etc.) 20%
Performance Evaluation & Incentive Structure
Bonus Potential: Target bonus of up to 10% of base salary, based on quarterly KPI performance and annual evaluation.
Required Skills & Qualifications
2+ years of experience in IT support or help desk roles.
Strong knowledge of Windows and macOS environments, Microsoft 365, and common business applications.
Familiarity with ticketing systems and remote support tools.
Excellent communication and customer service skills.
Ability to document technical processes clearly and concisely.
CompTIA A+
