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Manager Remote Msp Jobs in Virginia (NOW HIRING)

IsI Enterprises LLC

Sales Engineer

Herndon, VA · On-site +1

$100K - $125K/yr

The ideal candidate has strong experience in Managed Services Provider (MSP) environments and is ... Hybrid or remote flexibility. Industrial Security Integrators, LLC ("IsI") is an equal opportunity ...

FusionTek

Client Relationship Manager - DC

Arlington, VA · On-site +1

$85K - $100K/yr

This position is listed as Hybrid - primarily remote with occasional travel to client meetings ... MSP (Managed Service Provider) experience - familiarity with how MSPs operate, including service ...

CyberSheath

Helpdesk Technician II

Reston, VA · Remote

$83/hr

Minimum 2+ years working for a Managed Service Provider (MSP) * Minimum of 5+ years' experience working on an Information Technology Helpdesk using remote support tools * Experience using a helpdesk ...

Paragone Solutions, Inc.

Jr. Azure Technician

Mclean, VA · On-site +1

$21.75 - $29.75/hr

Provide remote and onsite technical support to end users, resolving incidents efficiently while ... SecureITSM, a division of Paragone Solutions, Inc., is an IT Managed Service Provider (MSP ...

CyberSheath

Helpdesk Technician I

Reston, VA · Remote

$20.75 - $28/hr

Minimum 1+ years working for a Managed Service Provider (MSP)  * Minimum of 3+ years' experience working on an Information Technology Helpdesk using remote support tools  * Experience using a ...

Thrive

Systems Administrator

Fairfax, VA · On-site +1

... and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and ... Position Overview System Administrators provide remote support across diverse, multi-tenant ...

Scout Space

Senior IT Systems Administrator

Reston, VA · On-site +1

$89K - $121K/yr

... Managed Service Provider (MSP), CMMC consultants, and other technology partners * Provide first ... Our positions are based in Reston, Virginia, with much of our team operating in a hybrid or remote ...

Ntiva

AI Delivery & Support Specialist

Mclean, VA · On-site +1

This is a remote position; however, team members should be willing and able to travel if the need ... Prior experience at a managed services provider (MSP) or in professional/managed services.

Ntiva

AI Delivery & Support Specialist

Mclean, VA · Remote

This is a remote position; however, team members should be willing and able to travel if the need ... Prior experience at a managed services provider (MSP) or in professional/managed services.

U.S. Marine Corps

PROGRAM ANALYST

Quantico, VA · On-site +1

$121K - $158K/yr

MSP/PPP applicants must currently hold the required security clearance. * You will be required to ... Advising and managing the full lifecycle of acquisition programs and evaluating and developing ...

U.S. Marine Corps

OPERATIONS RESEARCH ANALYST

Arlington, VA · On-site +1

$121K - $158K/yr

... remote or isolated sites. You must be able to travel on military and commercial aircraft for ... MSP/PPP applicants must currently hold the required security clearance. * This position may require ...

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Manager Remote Msp information

What are some common challenges faced by a Manager in a remote MSP (Managed Service Provider) environment, and how can they be addressed?

Managers in remote MSP settings often face challenges such as coordinating distributed teams, maintaining clear communication, and ensuring quick response times for client issues. To address these, it’s important to implement robust communication tools, set clear expectations for availability, and use project management platforms to monitor progress. Establishing regular check-ins and fostering a collaborative team culture can also help ensure everyone stays aligned and motivated, despite working remotely.

What is a Manager Remote MSP?

A Manager Remote MSP is a professional who oversees the operations of a Managed Service Provider (MSP) team, delivering IT services and support to clients remotely. They coordinate technical staff, manage client relationships, ensure service level agreements (SLAs) are met, and implement best practices for remote IT management. Their responsibilities include team leadership, workflow optimization, incident resolution, and strategic planning to improve client satisfaction and operational efficiency. This role is essential in ensuring seamless and proactive IT support for businesses relying on outsourced technology services.

What is the difference between Manager Remote Msp vs Service Delivery Manager?

AspectManager Remote MspService Delivery Manager
CredentialsIT certifications (e.g., CompTIA, Microsoft)IT or business management certifications
Work EnvironmentRemote, managed service provider settingTypically office-based or hybrid, client-facing
Employer & IndustryManaged Service Providers, IT servicesIT service companies, corporate IT departments
Search & Comparison IntentFocus on remote MSP management rolesFocus on service delivery and client management

The Manager Remote Msp primarily oversees remote IT services within MSPs, focusing on technical team management and service delivery. The Service Delivery Manager emphasizes client satisfaction, service quality, and operational efficiency, often in a more client-facing or hybrid setting. While both roles require IT knowledge, the Manager Remote Msp is more technical and remote-focused, whereas the Service Delivery Manager centers on client relationships and service performance.

What are the key skills and qualifications needed to thrive as a Manager Remote MSP, and why are they important?

To thrive as a Manager Remote MSP, you need a solid background in IT service management, leadership experience, and a strong understanding of managed services best practices, often supported by a bachelor's degree in IT or related fields. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and relevant certifications such as ITIL or CompTIA are typically required. Outstanding communication, problem-solving skills, and the ability to lead and motivate remote teams are crucial soft skills for this role. These skills ensure efficient service delivery, high client satisfaction, and effective team coordination in a distributed work environment.
What are popular job titles related to Manager Remote Msp jobs in Virginia? For Manager Remote Msp jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Manager Remote Msp jobs in Virginia look for? The top searched job categories for Manager Remote Msp jobs in Virginia are:
What cities in Virginia are hiring for Manager Remote Msp jobs? Cities in Virginia with the most Manager Remote Msp job openings:
Manager Remote Msp jobs near you
IT Infrastructure & Security Engineer

IT Infrastructure & Security Engineer

Paragone Solutions, Inc.

Mclean, VA • On-site, Remote

Full-time

Posted 22 days ago

Job description

Secure IT Service Management, a division of Paragone Solutions, Inc.. is seeking an IT Infrastructure & Security Engineer to provide support in three core areas: user support, network engineering, and security operations. The role involves troubleshooting hardware and software problems, strengthening our IT environment, and playing an active part in keeping our systems secure and reliable.
Responsibilities:
  • Serve as a primary point of contact for troubleshooting hardware, software, and network issues.
  • Build, rebuild, and configure computers and virtual machines, ensuring systems are optimized for performance.
  • Configure and manage Office 365 and Azure tenants, including user and group administration.
  • Provide timely and professional remote and onsite support.
  • Perform network cleanup, reconfiguration, and maintenance to improve stability, efficiency, and security.
  • Monitor and manage system performance, proactively identifying and resolving potential issues before they impact users.
  • Provide remote and onsite helpdesk support for end users, delivering timely resolutions and clear communication.
  • Manage remote patch deployment, software updates, and system upgrades to maintain compliance and security posture.
  • Support and maintain VPN, firewall, and remote access solutions to ensure secure and reliable connectivity.
  • Work with Cisco networking equipment, including switches, routers, and access points, to support LAN/WAN infrastructure.
  • Maintain endpoint security with antivirus/EDR tools, updates, and system hardening practices.
  • Document technical processes, configurations, and troubleshooting steps to support knowledge sharing and continuity.
  • Collaborate with team members to resolve technical issues promptly and contribute to continuous improvement efforts.
  • Actively pursue learning opportunities and stay current with emerging technologies to enhance individual and team capabilities.
Experience & Qualifications:
  • Minimum of five (5) years of computer and network support experience.
  • High School Diploma or GED required; associate or bachelor's degree in IT or related field preferred.
  • CompTIA A+ certification preferred (Network+, Security+, or Cisco certifications a plus).
  • Extensive experience with Office 365 and Azure tenant management.
  • Skilled in computer system and network support, including standalone systems, laptops/desktops, and peripheral devices.
  • Strong working knowledge of Windows 10/11 configuration on both virtual and physical environments.
  • Experience with remote patch management tools (e.g., SCCM, Intune, WSUS) and endpoint administration.
  • Familiarity with Cisco networking technologies, including switches, routers, and network troubleshooting.
  • Solid understanding of network protocols, TCP/IP, VLANs, VPN, firewalls, and Active Directory/GPO.
  • Previous help desk or technical support experience required.
  • Excellent problem-solving, troubleshooting, and analytical abilities.
  • Strong communication skills with the ability to explain technical concepts clearly to non-technical users.
  • Highly motivated self-starter with a passion for learning and adapting to new technologies.
  • Ability to perform well under pressure while managing and prioritizing multiple tasks effectively.

SecureITSM, a division of Paragone Solutions, Inc. is an IT Managed Service Provider (MSP) supporting DoD contractors who must comply with Cybersecurity Maturity Model Certification (CMMC) requirements. SecureITSM also supports commercial entities that must maintain a high level of cybersecurity hygiene. SecureITSM offers competitive salaries and a relaxed, life-friendly work environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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